20 lines
801 B
Markdown
20 lines
801 B
Markdown
---
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question: What happens when I assign a rider?
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also:
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- how does assigning a delivery work
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- rider did not get the job
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- assigned but nothing happened
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area: orders
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source: services/... assignDelivery, src/features/store-admin/assignDelivery.ts
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---
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Assigning a rider is not a status change — it creates a delivery job. The job is
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written, copied into the rider's queue so it appears in their app, and the order
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is moved on, all together.
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Until that happens the order is not on the deliveries board at all, because
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deliveries are their own records rather than a view over orders.
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If a rider says they never received a job, the two usual causes are that they
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have never opened the app on a device, so there is nothing to send a
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notification to, or that the job was assigned to somebody else.
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