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backend_fiesta/services/tools/help/till-vs-console.md
2026-09-23 17:26:13 +05:30

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---
question: What is the difference between a till account and a console login?
also:
- why can a cashier not sign in to the console
- cashier says invalid email
- till login not working on the website
area: people
source: src/api/people.ts, src/auth/session.ts
---
They are two separate account systems that happen to share one table.
A till account belongs to the terminal in the shop. A console login belongs to
the back office. The backend leaves the two till roles out of every console
sign-in lookup, inside the query itself, so a cashier trying to sign in to the
console is reported as "not found" rather than "wrong password" — the account is
real, it is simply not a console account.
If somebody needs both, they need two accounts.