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backend_fiesta/services/tools/help/two-ledgers.md
2026-09-23 17:26:13 +05:30

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---
question: Why do online and counter sales not add up to one total?
also:
- app sales versus counter sales
- counter takings missing from my revenue
- imported bills not in the order total
area: orders
source: src/features/store-admin/pages/SalesPage.tsx, services/posService.go
---
App orders and counter bills are kept in two separate sets of books, and nothing
reconciles them into a single figure.
An app order is placed by a customer and may carry a delivery. A counter bill is
rung on a till in the shop. They are counted separately everywhere in the
console, which is why a revenue figure from one place will not match a total
from the other.
When you need both, read them side by side and say which is which. Adding them
together produces a number that looks authoritative and is not.