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209
lib/controllers/support_ticket.dart
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209
lib/controllers/support_ticket.dart
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import 'dart:convert';
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import 'dart:io';
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import 'dart:math' show Random;
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import 'package:get/get.dart';
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import 'package:http/http.dart' as http;
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import 'package:image_picker/image_picker.dart';
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import 'package:minio/io.dart';
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import 'package:minio/minio.dart';
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import 'package:nearle/Models/supportticket/support_ticket.dart';
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// Minimal local stub for DigitalOcean Spaces client to avoid undefined name errors.
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// Replace this with a real package or implementation for production uploads.
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class dospace {
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static DOSpaceClient DOSpace({
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required String region,
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required String accessKey,
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required String secretKey,
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}) =>
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DOSpaceClient(region: region, accessKey: accessKey, secretKey: secretKey);
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static final ACL = _ACL();
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}
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class _ACL {
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final String publicRead = 'public-read';
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}
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class DOSpaceClient {
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final String region;
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final String accessKey;
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final String secretKey;
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DOSpaceClient({
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required this.region,
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required this.accessKey,
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required this.secretKey,
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});
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Future<void> putObject({
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required String bucketName,
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required String objectName,
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required File file,
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required String acl,
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required String contentType,
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}) async {
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// No-op stub: implement actual upload logic here or use a proper package.
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await Future<void>.value();
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}
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}
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class SupportTicketController extends GetxController {
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final RxList<SupportTicketModel> tickets = <SupportTicketModel>[].obs;
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final RxBool isLoading = true.obs;
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final RxString errorMessage = ''.obs;
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final RxBool isSubmitting = false.obs;
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@override
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void onInit() {
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super.onInit();
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fetchTickets();
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}
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// ---------- FETCH TICKETS ----------
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Future<void> fetchTickets() async {
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try {
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isLoading(true);
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errorMessage('');
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const userId = 1242;
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final url = Uri.parse(
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'https://jupiter.nearle.app/live/api/v1/partners/getridersupport/?userid=$userId');
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final response = await http.get(url, headers: {
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'Accept': 'application/json',
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});
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if (response.statusCode != 200) {
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throw Exception('Server error: ${response.statusCode}');
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}
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final Map<String, dynamic> jsonResponse = json.decode(response.body);
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if (jsonResponse['status'] != true) {
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throw Exception(jsonResponse['message'] ?? 'Unknown error');
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}
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final List<dynamic> data = jsonResponse['data'];
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tickets.assignAll(data.map((e) => SupportTicketModel.fromJson(e)).toList());
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} catch (e) {
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errorMessage(e.toString());
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} finally {
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isLoading(false);
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}
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}
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// ---------- UPLOAD IMAGE TO DO SPACES ----------
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Future<String?> uploadImageToDOSpaces(File imageFile, int userId) async {
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try {
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final rng = Random();
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const String region = "sgp1";
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const String accessKey = "DO00NQER7N2FRYZAB2HR";
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const String secretKey = "nMDewX25IBEu1FM5dakK+v28/WbW3TzBAwq913+dxP0";
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const String bucketName = "nearle";
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const String folderName = "support";
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// File name
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final String fileName = 'ticket-${rng.nextInt(10000)}-$userId.jpg';
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// Object path inside the bucket
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final String objectPath = "$folderName/$fileName";
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// CDN URL you want
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final String cdnUrl = "https://images.nearle.app/$objectPath";
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// Initialize Minio
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final minio = Minio(
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endPoint: "$region.digitaloceanspaces.com",
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accessKey: accessKey,
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secretKey: secretKey,
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region: region,
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useSSL: true,
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);
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print("Uploading: $objectPath");
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// Upload to DO Spaces
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await minio.fPutObject(
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bucketName,
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objectPath,
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imageFile.path,
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metadata: {
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"Content-Type": "image/jpeg",
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"x-amz-acl": "public-read",
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},
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);
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print("Uploaded Successfully: $cdnUrl");
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return cdnUrl;
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} catch (e) {
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print("Upload error: $e");
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Get.snackbar("Error", "Image upload failed.");
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return null;
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}
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}
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// ---------- CREATE TICKET ----------
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// ---------- CREATE TICKET ----------
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Future<bool> createTicket({
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required int userid,
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required String category,
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required String priority,
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required String subject,
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required String issue,
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List<XFile>? attachments,
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}) async {
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try {
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isSubmitting(true);
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String imageUrl = "";
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// Upload first image if attached
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if (attachments != null && attachments.isNotEmpty) {
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final XFile xFile = attachments.first;
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final File file = File(xFile.path);
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final uploadedUrl = await uploadImageToDOSpaces(file, userid);
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// Only assign if a valid URL (short length)
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if (uploadedUrl != null && uploadedUrl.length < 200) {
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imageUrl = uploadedUrl;
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} else {
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print("⚠️ Skipping image URL because it’s too long or invalid.");
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}
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}
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// Create ticket request body
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final Map<String, dynamic> payload = {
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'userid': userid,
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'category': category,
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'priority': priority,
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'subject': subject,
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'issue': issue,
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'image': imageUrl, // ✅ Always short string or empty
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};
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final response = await http.post(
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Uri.parse('https://jupiter.nearle.app/live/api/v1/partners/createridersupport/'),
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headers: {'Accept': 'application/json', 'Content-Type': 'application/json'},
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body: jsonEncode(payload),
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);
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if (response.statusCode != 200) {
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throw Exception('Ticket creation failed: ${response.statusCode}');
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}
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final jsonResponse = jsonDecode(response.body);
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if (jsonResponse['status'] != true) {
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throw Exception(jsonResponse['message'] ?? 'Unknown error');
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}
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await fetchTickets(); // Refresh list after success
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return true;
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} catch (e) {
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errorMessage(e.toString());
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return false;
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} finally {
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isSubmitting(false);
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}
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}
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}
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