Xpress-rider/lib/controllers/support_ticket.dart

import 'dart:convert';
import 'dart:io';
import 'dart:math' show Random;

import 'package:get/get.dart';
import 'package:http/http.dart' as http;
import 'package:image_picker/image_picker.dart';
import 'package:minio/io.dart';
import 'package:minio/minio.dart';
import 'package:nearle/Models/supportticket/support_ticket.dart';

// Minimal local stub for DigitalOcean Spaces client to avoid undefined name errors.
// Replace this with a real package or implementation for production uploads.
class dospace {
  static DOSpaceClient DOSpace({
    required String region,
    required String accessKey,
    required String secretKey,
  }) =>
      DOSpaceClient(region: region, accessKey: accessKey, secretKey: secretKey);

  static final ACL = _ACL();
}

class _ACL {
  final String publicRead = 'public-read';
}

class DOSpaceClient {
  final String region;
  final String accessKey;
  final String secretKey;

  DOSpaceClient({
    required this.region,
    required this.accessKey,
    required this.secretKey,
  });

  Future<void> putObject({
    required String bucketName,
    required String objectName,
    required File file,
    required String acl,
    required String contentType,
  }) async {
    // No-op stub: implement actual upload logic here or use a proper package.
    await Future<void>.value();
  }
}

class SupportTicketController extends GetxController {
  final RxList<SupportTicketModel> tickets = <SupportTicketModel>[].obs;
  final RxBool isLoading = true.obs;
  final RxString errorMessage = ''.obs;
  final RxBool isSubmitting = false.obs;

  @override
  void onInit() {
    super.onInit();
    fetchTickets();
  }

  // ---------- FETCH TICKETS ----------
  Future<void> fetchTickets() async {
    try {
      isLoading(true);
      errorMessage('');

      const userId = 1242;
      final url = Uri.parse(
          'https://jupiter.nearle.app/live/api/v1/partners/getridersupport/?userid=$userId');

      final response = await http.get(url, headers: {
        'Accept': 'application/json',
      });

      if (response.statusCode != 200) {
        throw Exception('Server error: ${response.statusCode}');
      }

      final Map<String, dynamic> jsonResponse = json.decode(response.body);
      if (jsonResponse['status'] != true) {
        throw Exception(jsonResponse['message'] ?? 'Unknown error');
      }

      final List<dynamic> data = jsonResponse['data'];
      tickets.assignAll(data.map((e) => SupportTicketModel.fromJson(e)).toList());
    } catch (e) {
      errorMessage(e.toString());
    } finally {
      isLoading(false);
    }
  }

  // ---------- UPLOAD IMAGE TO DO SPACES ----------
Future<String?> uploadImageToDOSpaces(File imageFile, int userId) async {
  try {
    final rng = Random();
    const String region = "sgp1";
    const String accessKey = "DO00NQER7N2FRYZAB2HR";
    const String secretKey = "nMDewX25IBEu1FM5dakK+v28/WbW3TzBAwq913+dxP0";
    const String bucketName = "nearle";
    const String folderName = "support";

    // File name
    final String fileName = 'ticket-${rng.nextInt(10000)}-$userId.jpg';

    // Object path inside the bucket
    final String objectPath = "$folderName/$fileName";

    // CDN URL you want
    final String cdnUrl = "https://images.nearle.app/$objectPath";

    // Initialize Minio
    final minio = Minio(
      endPoint: "$region.digitaloceanspaces.com",
      accessKey: accessKey,
      secretKey: secretKey,
      region: region,
      useSSL: true,
    );

    print("Uploading: $objectPath");

    // Upload to DO Spaces
    await minio.fPutObject(
      bucketName,
      objectPath,
      imageFile.path,
      metadata: {
        "Content-Type": "image/jpeg",
        "x-amz-acl": "public-read",
      },
    );

    print("Uploaded Successfully: $cdnUrl");
    return cdnUrl;
  } catch (e) {
    print("Upload error: $e");
    Get.snackbar("Error", "Image upload failed.");
    return null;
  }
}


  // ---------- CREATE TICKET ----------
  // ---------- CREATE TICKET ----------
Future<bool> createTicket({
  required int userid,
  required String category,
  required String priority,
  required String subject,
  required String issue,
  List<XFile>? attachments,
}) async {
  try {
    isSubmitting(true);
    String imageUrl = "";

    // Upload first image if attached
    if (attachments != null && attachments.isNotEmpty) {
      final XFile xFile = attachments.first;
      final File file = File(xFile.path);
      final uploadedUrl = await uploadImageToDOSpaces(file, userid);

      // Only assign if a valid URL (short length)
      if (uploadedUrl != null && uploadedUrl.length < 200) {
        imageUrl = uploadedUrl;
      } else {
        print("⚠️ Skipping image URL because it’s too long or invalid.");
      }
    }

    // Create ticket request body
    final Map<String, dynamic> payload = {
      'userid': userid,
      'category': category,
      'priority': priority,
      'subject': subject,
      'issue': issue,
      'image': imageUrl, // ✅ Always short string or empty
    };

    final response = await http.post(
      Uri.parse('https://jupiter.nearle.app/live/api/v1/partners/createridersupport/'),
      headers: {'Accept': 'application/json', 'Content-Type': 'application/json'},
      body: jsonEncode(payload),
    );

    if (response.statusCode != 200) {
      throw Exception('Ticket creation failed: ${response.statusCode}');
    }

    final jsonResponse = jsonDecode(response.body);
    if (jsonResponse['status'] != true) {
      throw Exception(jsonResponse['message'] ?? 'Unknown error');
    }

    await fetchTickets(); // Refresh list after success
    return true;
  } catch (e) {
    errorMessage(e.toString());
    return false;
  } finally {
    isSubmitting(false);
  }
}
}