148 lines
3.5 KiB
JSON
148 lines
3.5 KiB
JSON
{
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"name": "ShiftOutcome",
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"type": "object",
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"properties": {
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"event_id": {
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"type": "string",
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"description": "Associated event ID"
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},
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"event_name": {
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"type": "string",
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"description": "Event name for reference"
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},
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"event_date": {
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"type": "string",
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"format": "date",
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"description": "Date of the event"
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},
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"business_name": {
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"type": "string",
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"description": "Client business name"
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},
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"hub_location": {
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"type": "string",
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"description": "Location where shift occurred"
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},
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"event_type": {
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"type": "string",
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"description": "Type of event (lunch, dinner, VIP, etc.)"
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},
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"expected_covers": {
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"type": "number",
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"description": "Expected covers/volume for this event"
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},
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"actual_covers": {
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"type": "number",
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"description": "Actual covers served"
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},
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"staff_requested": {
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"type": "number",
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"description": "Staff requested for the event"
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},
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"staff_actual": {
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"type": "number",
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"description": "Staff who actually showed up"
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},
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"no_show_count": {
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"type": "number",
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"default": 0,
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"description": "Number of no-shows"
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},
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"late_arrival_count": {
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"type": "number",
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"default": 0,
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"description": "Number of late arrivals"
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},
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"ot_hours_total": {
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"type": "number",
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"default": 0,
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"description": "Total overtime hours across all staff"
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},
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"client_rating": {
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"type": "number",
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"minimum": 1,
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"maximum": 5,
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"description": "Client rating after shift (1-5 stars)"
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},
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"client_feedback": {
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"type": "string",
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"description": "Client written feedback"
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},
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"qa_score": {
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"type": "number",
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"minimum": 0,
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"maximum": 100,
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"description": "Internal QA score (0-100)"
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},
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"issues_reported": {
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"type": "array",
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"description": "Issues reported during or after the shift",
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"items": {
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"type": "object",
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"properties": {
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"issue_type": {
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"type": "string",
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"enum": [
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"late_food",
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"understaffed",
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"slow_service",
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"no_show",
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"quality",
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"communication",
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"other"
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]
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},
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"description": {
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"type": "string"
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},
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"severity": {
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"type": "string",
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"enum": [
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"low",
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"medium",
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"high",
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"critical"
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]
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}
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}
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}
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},
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"prediction_matched": {
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"type": "boolean",
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"description": "Did the actual demand match the prediction?"
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},
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"predicted_staff": {
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"type": "number",
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"description": "How many staff KROW predicted were needed"
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},
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"was_overstaffed": {
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"type": "boolean",
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"description": "Was the event overstaffed?"
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},
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"was_understaffed": {
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"type": "boolean",
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"description": "Was the event understaffed?"
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},
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"vendor_id": {
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"type": "string",
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"description": "Vendor who staffed this event"
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},
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"vendor_name": {
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"type": "string",
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"description": "Vendor name"
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},
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"submitted_by": {
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"type": "string",
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"description": "Who submitted this outcome report"
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},
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"notes": {
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"type": "string",
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"description": "Internal notes about this outcome"
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}
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},
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"required": [
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"event_id",
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"event_name",
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"event_date"
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]
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} |