{
  "name": "ShiftOutcome",
  "type": "object",
  "properties": {
    "event_id": {
      "type": "string",
      "description": "Associated event ID"
    },
    "event_name": {
      "type": "string",
      "description": "Event name for reference"
    },
    "event_date": {
      "type": "string",
      "format": "date",
      "description": "Date of the event"
    },
    "business_name": {
      "type": "string",
      "description": "Client business name"
    },
    "hub_location": {
      "type": "string",
      "description": "Location where shift occurred"
    },
    "event_type": {
      "type": "string",
      "description": "Type of event (lunch, dinner, VIP, etc.)"
    },
    "expected_covers": {
      "type": "number",
      "description": "Expected covers/volume for this event"
    },
    "actual_covers": {
      "type": "number",
      "description": "Actual covers served"
    },
    "staff_requested": {
      "type": "number",
      "description": "Staff requested for the event"
    },
    "staff_actual": {
      "type": "number",
      "description": "Staff who actually showed up"
    },
    "no_show_count": {
      "type": "number",
      "default": 0,
      "description": "Number of no-shows"
    },
    "late_arrival_count": {
      "type": "number",
      "default": 0,
      "description": "Number of late arrivals"
    },
    "ot_hours_total": {
      "type": "number",
      "default": 0,
      "description": "Total overtime hours across all staff"
    },
    "client_rating": {
      "type": "number",
      "minimum": 1,
      "maximum": 5,
      "description": "Client rating after shift (1-5 stars)"
    },
    "client_feedback": {
      "type": "string",
      "description": "Client written feedback"
    },
    "qa_score": {
      "type": "number",
      "minimum": 0,
      "maximum": 100,
      "description": "Internal QA score (0-100)"
    },
    "issues_reported": {
      "type": "array",
      "description": "Issues reported during or after the shift",
      "items": {
        "type": "object",
        "properties": {
          "issue_type": {
            "type": "string",
            "enum": [
              "late_food",
              "understaffed",
              "slow_service",
              "no_show",
              "quality",
              "communication",
              "other"
            ]
          },
          "description": {
            "type": "string"
          },
          "severity": {
            "type": "string",
            "enum": [
              "low",
              "medium",
              "high",
              "critical"
            ]
          }
        }
      }
    },
    "prediction_matched": {
      "type": "boolean",
      "description": "Did the actual demand match the prediction?"
    },
    "predicted_staff": {
      "type": "number",
      "description": "How many staff KROW predicted were needed"
    },
    "was_overstaffed": {
      "type": "boolean",
      "description": "Was the event overstaffed?"
    },
    "was_understaffed": {
      "type": "boolean",
      "description": "Was the event understaffed?"
    },
    "vendor_id": {
      "type": "string",
      "description": "Vendor who staffed this event"
    },
    "vendor_name": {
      "type": "string",
      "description": "Vendor name"
    },
    "submitted_by": {
      "type": "string",
      "description": "Who submitted this outcome report"
    },
    "notes": {
      "type": "string",
      "description": "Internal notes about this outcome"
    }
  },
  "required": [
    "event_id",
    "event_name",
    "event_date"
  ]
}