49 lines
1.7 KiB
Markdown
49 lines
1.7 KiB
Markdown
---
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source: policy_docs
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audience: tenant
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title: Staff Handbook
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---
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# Attendance and lateness
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Staff arriving more than ten minutes after the scheduled shift start are
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recorded as late. Lateness is measured against the scheduled start, not against
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when the rota was published — a rota published late does not move the clock.
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Three late marks in a rolling month trigger a conversation with the venue
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manager. That conversation is a discussion, not a disciplinary step.
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# Time away from work
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Every member of staff accrues twenty-eight days of annual leave per year,
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inclusive of public holidays, pro-rated for part-time contracts. Requests go to
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the venue manager at least fourteen days before the first day away. Two people
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from the same role cannot be away on the same date without cover arranged in
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advance.
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Unpaid leave may be granted at the venue manager's discretion for circumstances
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annual leave is not meant to cover.
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# Breaks
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A shift longer than six hours carries a thirty minute unpaid break. Shifts
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longer than ten hours carry a second fifteen minute paid break. Breaks are taken
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at a time agreed with the supervisor on duty, and are not taken in the final
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hour of a shift.
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# Calling in sick
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Tell the venue manager as early as you can and at minimum two hours before the
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shift starts. A shift you cannot attend is a shift somebody else has to cover,
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and two hours is what makes that possible.
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Self-certification covers the first seven calendar days. Beyond that a fit note
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is required.
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# What to wear
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Front of house wear the issued shirt with black trousers and closed non-slip
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shoes. Kitchen staff wear the issued whites and safety footwear. Jewellery is
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limited to a plain band and single studs. Long hair is tied back everywhere on
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site.
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