§9 says no agent ships without evals. Eight of the nine had none: the two
other suites in evals/ are harness fixtures rather than agents in the
registry, so the rule was being met by one agent in nine.
Evals — 40 new cases, five per agent, every one carrying mustNotLeak:
- the agent is loaded from its real spec in agents/*.md rather than
written out again in Go. A hand-copied agent tests the copy: it keeps
passing after somebody edits the spec, which is the moment it most
needed to fail.
- callNamed calls the tool a case names. toolThenAnswer always called
tools[0], so seven of positions-agent's eight tools were unreachable,
and a boundary nothing calls is a boundary nothing tests.
- seedWorkspace fills BOTH tenants. A leak test against an empty second
tenant cannot fail.
Verified by breaking workersByScore's org predicate: six cases across four
agents fail with LEAKED "RIVAL".
Knowledge — six policy documents, taking the corpus from 2 to 8 (34
chunks). Three restricted to admin and employer, five tenant-wide. They
cover what the tools cannot: a tool reports how many shifts went unworked,
a policy says what cover costs inside 24 hours.
corpus_test.go treats those documents as product rather than fixtures. The
first version was tautological — it read audience: from a file and checked
that file's audience was enforced, so opening a restricted document passed.
mustNotBeTenantWide now holds that judgement apart from the files, with the
reason recorded for each.
CI — the checks this repository already had, made unskippable. testutil
calls t.Skipf on an unreachable database, so a dead service container would
produce a green build over a suite that ran almost nothing. Simulated: go
test exits 0 with 74 tests skipped, including every tenant-isolation test.
The guard exits 1 and names them, while still allowing TestLive* to skip
without a model key.
This CI tests; it does not deploy. The README's claim that migrations are
run by CI against the target database remains aspirational.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_0186JgqQUCDS8ZwGmyw3ymWu
51 lines
1.9 KiB
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51 lines
1.9 KiB
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---
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source: policy_docs
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audience: tenant
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title: Incidents and Escalation
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---
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# What to report
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Report anything that injured somebody, could have injured somebody, or would
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embarrass the venue if it appeared in a review. The third category is the one
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people skip, and it is where most patterns start.
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A near miss is reportable. A glass broken behind the bar with nobody hurt is a
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near miss if it happened because the floor was wet, and is not if it was simply
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dropped.
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# How to report
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Tell the supervisor on duty at the time. They record it before the end of the
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shift — a report written the next day loses the detail that made it useful, and
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the people who saw it have gone home.
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An incident involving injury, the police, or a safeguarding concern also goes to
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the venue manager the same day, whatever the hour.
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# Escalation
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| Situation | Who decides | By when |
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|---|---|---|
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| Guest refused service, escalating | Supervisor on duty | Immediately |
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| Physical altercation | Venue manager, and police if ongoing | Immediately |
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| Injury needing more than first aid | Venue manager | Same day |
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| Safeguarding concern about a young person | Venue manager, then designated lead | Same day |
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| Allegation against a member of staff | Venue manager, do not investigate on the floor | Same day |
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# Safeguarding
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Anyone under 18 working an event is not left alone with guests and does not
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serve alcohol. Where an event is for under-18s, at least one supervisor holds a
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current safeguarding certificate.
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A concern about a young person — staff or guest — is passed on the same day.
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Passing it on is the whole obligation; deciding whether it is serious enough is
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not the reporter's job and never has been.
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# After an incident
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The worker involved is offered a conversation the following working day. This is
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not an investigation and is not recorded against them. A worker who has had a
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bad night and hears nothing usually concludes the venue did not notice.
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