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backend_fiesta/services/tools/help/assigning-a-partner.md
2026-09-28 11:26:18 +05:30

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question, also, area, source
question also area source
What does assigning a delivery partner to a merchant do?
how does a shop get riders
merchant has no riders to assign
change which partner supplies a shop
what does partnerid zero mean
platform src/api/tenants.ts, src/api/deliveries.ts

A delivery partner is the company that supplies riders. Assigning one to a merchant makes that partner's riders available on the merchant's assign screen, alongside any riders the merchant hired itself.

One partner routinely serves many merchants — this is not a one-to-one relationship, and reassigning a merchant does not take the partner away from anyone else.

Assigning no partner is a real setting, not an empty one. A merchant with no partner uses its own riders, and that is a supported way to run a shop rather than a half-finished setup. A merchant with neither a partner nor its own riders has nobody to assign deliveries to, and that is what to check first when a shop reports an empty rider list.

Only Nearle can set this. It is deliberately not something a merchant can edit about themselves, because a merchant who could set it would be able to move themselves under another partner's riders and billing.

A partner works one district. If a merchant's branches sit in a district the partner does not cover, the partner's riders will not appear there even though the assignment exists.