1.4 KiB
question, also, area, source
| question | also | area | source | ||||
|---|---|---|---|---|---|---|---|
| What does assigning a delivery partner to a merchant do? |
|
platform | src/api/tenants.ts, src/api/deliveries.ts |
A delivery partner is the company that supplies riders. Assigning one to a merchant makes that partner's riders available on the merchant's assign screen, alongside any riders the merchant hired itself.
One partner routinely serves many merchants — this is not a one-to-one relationship, and reassigning a merchant does not take the partner away from anyone else.
Assigning no partner is a real setting, not an empty one. A merchant with no partner uses its own riders, and that is a supported way to run a shop rather than a half-finished setup. A merchant with neither a partner nor its own riders has nobody to assign deliveries to, and that is what to check first when a shop reports an empty rider list.
Only Nearle can set this. It is deliberately not something a merchant can edit about themselves, because a merchant who could set it would be able to move themselves under another partner's riders and billing.
A partner works one district. If a merchant's branches sit in a district the partner does not cover, the partner's riders will not appear there even though the assignment exists.