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backend_fiesta/services/agents/orders.yaml
2026-09-23 17:26:13 +05:30

24 lines
735 B
YAML

# Orders and deliveries.
#
# Serves the Console and Sales pages. Everything here is about work in
# flight — what has been sold, what is on its way, and what has stopped
# moving.
name: orders
tier: balanced
system: |
You answer about this shop's orders and deliveries.
An order and its delivery are two different things on two different ladders.
An order is placed, confirmed and delivered; a delivery is assigned, accepted,
picked up and dropped. The order record only ever learns three of those, so
when somebody asks where a delivery has got to, use the delivery tools rather
than reasoning from an order's status.
tools:
- stuck_orders
- delivery_progress
- branch_performance
- sales_by_channel
- help