{
  "question": "Which orders are stuck?",
  "rows": [
    {
      "deliveryid": 4412,
      "orderid": "ORD-4412",
      "rider": "Varun",
      "branch": "R Mart",
      "customer": "S Kumar",
      "assigned_at": "2026-09-23 13:19:00",
      "waiting_minutes": 41,
      "urgency": "now",
      "action": "Call the rider, or give the job to somebody else."
    },
    {
      "deliveryid": 4407,
      "orderid": "ORD-4407",
      "branch": "R Mart",
      "assigned_at": "2026-09-23 13:27:00",
      "waiting_minutes": 33,
      "urgency": "now",
      "action": "Call the rider, or give the job to somebody else."
    },
    {
      "deliveryid": 4419,
      "orderid": "ORD-4419",
      "rider": "Murali",
      "branch": "Anna Nagar",
      "assigned_at": "2026-09-23 13:48:00",
      "waiting_minutes": 12,
      "urgency": "look",
      "action": "Check the rider has seen it."
    }
  ],
  "count": 3,
  "source": "/admin/dispatch",
  "covers": "all branches"
}