{
  "question": "Which branch is underperforming?",
  "rows": [
    {
      "locationid": 1173,
      "branch": "Anna Nagar",
      "orders": 180,
      "delivered": 121,
      "cancelled": 41,
      "outstanding": 18,
      "cancel_rate_percent": 22.8,
      "delivered_percent": 67.2,
      "note": "Cancels 22.8% against 11.9% across the business — worth looking at."
    },
    {
      "locationid": 1172,
      "branch": "R Mart",
      "orders": 240,
      "delivered": 198,
      "cancelled": 9,
      "outstanding": 33,
      "cancel_rate_percent": 3.8,
      "delivered_percent": 82.5
    },
    {
      "locationid": 1174,
      "branch": "New Shop",
      "orders": 0,
      "delivered": 0,
      "cancelled": 0,
      "outstanding": 0,
      "cancel_rate_percent": 0,
      "delivered_percent": 0,
      "note": "No orders yet, so there is no rate to report."
    }
  ],
  "count": 3,
  "note": "Across the business: 420 orders, 50 cancelled, 11.9%. Compare a branch against that figure, not against zero.",
  "source": "/admin/reports",
  "covers": "all branches"
}