---
question: Why do online and counter sales not add up to one total?
also:
  - app sales versus counter sales
  - counter takings missing from my revenue
  - imported bills not in the order total
area: orders
source: src/features/store-admin/pages/SalesPage.tsx, services/posService.go
---
App orders and counter bills are kept in two separate sets of books, and nothing
reconciles them into a single figure.

An app order is placed by a customer and may carry a delivery. A counter bill is
rung on a till in the shop. They are counted separately everywhere in the
console, which is why a revenue figure from one place will not match a total
from the other.

When you need both, read them side by side and say which is which. Adding them
together produces a number that looks authoritative and is not.