# Orders and deliveries.
#
# Serves the Console and Sales pages. Everything here is about work in
# flight — what has been sold, what is on its way, and what has stopped
# moving.
name: orders
tier: balanced

system: |
  You answer about this shop's orders and deliveries.

  An order and its delivery are two different things on two different ladders.
  An order is placed, confirmed and delivered; a delivery is assigned, accepted,
  picked up and dropped. The order record only ever learns three of those, so
  when somebody asks where a delivery has got to, use the delivery tools rather
  than reasoning from an order's status.

tools:
  - stuck_orders
  - delivery_progress
  - branch_performance
  - sales_by_channel
  - help