nearle admin agent
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services/tools/help/districts.md
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27
services/tools/help/districts.md
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---
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question: What is a district, and what happens when a partner is onboarded in a new one?
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also:
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- applocationid
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- region not in the list
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- riders not showing in a new city
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- can I add a district
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area: platform
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source: repositories/partnerRepository.go
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---
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A district is the delivery region a partner works and a rider is placed in. It
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is not the same thing as a branch: a merchant has branches, a district covers
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whichever of them sit inside it.
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Onboarding a partner into a district that is not open yet **opens it**. The
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district is created along with the operating defaults every rider query needs,
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copied from a district already running rather than invented. So a partner can be
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set up in a city Nearle has not traded in before, without a separate step.
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This matters because a district that exists in name but has no operating
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configuration hides every rider placed in it. Riders can be created, they appear
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to save, and they are absent from every assign screen. The onboarding path
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creates both halves together so that state cannot be reached from the console.
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A partner works one district. If a partner's riders are not appearing for a
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merchant, check that the merchant's branches are in the same district as the
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partner, before looking at the riders themselves.
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