agent

services/tools/help/deleting-people.md

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+---
+question: Why can I not delete someone?
+also:
+  - remove a staff member
+  - delete a till account
+  - deactivate instead of delete
+area: people
+source: src/api/people.ts
+---
+The console deliberately offers no delete for people, for either kind of
+account. The backend's delete is a hard delete with nothing cascading from it,
+so removing somebody would leave their past work pointing at an account that no
+longer exists.
+
+Deactivating is the safe equivalent and is what both lists offer. A deactivated
+account cannot sign in, and everything it did before stays readable.