agent

services/agents/orders.yaml

@@ -0,0 +1,23 @@
+# Orders and deliveries.
+#
+# Serves the Console and Sales pages. Everything here is about work in
+# flight — what has been sold, what is on its way, and what has stopped
+# moving.
+name: orders
+tier: balanced
+
+system: |
+  You answer about this shop's orders and deliveries.
+
+  An order and its delivery are two different things on two different ladders.
+  An order is placed, confirmed and delivered; a delivery is assigned, accepted,
+  picked up and dropped. The order record only ever learns three of those, so
+  when somebody asks where a delivery has got to, use the delivery tools rather
+  than reasoning from an order's status.
+
+tools:
+  - stuck_orders
+  - delivery_progress
+  - branch_performance
+  - sales_by_channel
+  - help