93 lines
3.8 KiB
PHP
93 lines
3.8 KiB
PHP
<!DOCTYPE html>
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<html>
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<?php include('includes/head/head.php'); ?>
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<body>
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<!-- Loader -->
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<div id="loader-overflow">
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<div id="loader3">Please enable JS</div>
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</div>
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<div id="wrap" class="boxed ">
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<div class="grey-bg">
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<!-- Header -->
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<?php include('includes/header/header.php'); ?>
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<!-- Page Title -->
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<div class="page-title-cont page-title-large grey-dark-bg page-title-img pt-150" style="background-image: url(images/about-me.jpg)">
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<div class="relative container align-left">
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<div class="row">
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<div class="col-md-8">
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<h1 class="page-title">Digital Technology</h1>
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</div>
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</div>
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</div>
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</div>
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<!-- Content Container -->
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<div class="container pt-100">
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<div class="row">
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<div class="col-sm-8 blog-main-posts">
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<div class="blog-post wow fadeIn pb-50">
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<div class="post-prev-img">
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<a href="javascript:;"><img src="images/blog/news-3-3.png" alt="img"></a>
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</div>
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<div class="post-prev-title">
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<h3><a href="javascript:;">Digital Transformation</a></h3>
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</div>
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<div class="post-prev-text">
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<p><b>AI and Automation & Re-Engineering in the enterprise</b></p>
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<p>Research from Harvard Business Review Analytics Services found that less than two in 10 businesses are able to deliver relevant
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and valuable customer experiences. According to the research findings, the top three success factors for customer experience
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transformation is:</p>
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<p>1. Customer centric culture </p>
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<p>2. Management/leadership buy-in</p>
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<p>3. Visibility into and understanding of the end customer experience.</p>
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<p>The research also revealed that customer experience (CX) leaders are more likely to be using emerging technologies and creating
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personalized and omni-channel experiences. CX leaders are also more likely to use data to predict and anticipate consumer
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needs, understand lifetime value, and track customer advocacy.</p>
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<p>CX leaders also have a much higher sense of urgency - they believe there is no time to waste in transforming to deliver a
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superior customer experience. Data is at the heart of meeting the elevated expectations of today’s connected customers. Forward-looking
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companies have invested in new technologies capable of consolidating and analyzing key customer data and have reorganized
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to be able to act on that customer insight in a more nimble way.</p>
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</div>
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</div>
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</div>
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<!-- Side Menu -->
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<?php include('includes/sidemenu/blog-artical-menu.php'); ?>
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</div>
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</div>
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<!-- Footer -->
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<?php include('includes/footer/footer.php'); ?>
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<!-- BACK TO TOP -->
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<p id="back-top">
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<a href="#top" title="Back to Top"><span class="icon icon-arrows-up"></span></a>
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</p>
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</div>
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</div><!-- End wrap -->
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<!-- JS begin -->
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<script type="text/javascript" src="js/jquery-1.11.2.min.js"></script>
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<script src="js/bootstrap.min.js"></script>
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<script src='js/jquery.magnific-popup.min.js'></script>
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<script type="text/javascript" src="js/imagesloaded.pkgd.min.js"></script>
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<script type="text/javascript" src="js/jquery.appear.js"></script>
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<script type="text/javascript" src="js/owl.carousel.min.js"></script>
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<script src="js/main.js"></script>
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<!-- JS end -->
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</body>
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</html>
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