Files
Xpress-rider/lib/providers/support/support_ticket.dart

128 lines
4.1 KiB
Dart

import 'dart:convert';
import 'dart:io';
import 'package:get/get_rx/src/rx_types/rx_types.dart';
import 'package:get/get_state_manager/src/simple/get_controllers.dart';
import 'package:http/http.dart' as http;
import 'package:image_picker/image_picker.dart';
import 'package:nearle/Models/supportticket/support_ticket.dart';
class SupportTicketController extends GetxController {
final RxList<SupportTicketModel> tickets = <SupportTicketModel>[].obs;
final RxBool isLoading = true.obs;
final RxString errorMessage = ''.obs;
final RxBool isSubmitting = false.obs;
@override
void onInit() {
super.onInit();
fetchTickets();
}
Future<void> fetchTickets() async {
try {
isLoading(true);
errorMessage('');
const userId = 1242;
final url = Uri.parse(
'https://jupiter.nearle.app/live/api/v1/partners/getridersupport/?userid=$userId');
final response = await http.get(url, headers: {
'Accept': 'application/json',
});
if (response.statusCode != 200) {
throw Exception('Server error: ${response.statusCode}');
}
final Map<String, dynamic> jsonResponse = json.decode(response.body);
if (jsonResponse['status'] != true) {
throw Exception(jsonResponse['message'] ?? 'Unknown error');
}
final List<dynamic> data = jsonResponse['data'];
tickets.assignAll(data.map((e) => SupportTicketModel.fromJson(e)).toList());
} catch (e) {
errorMessage(e.toString());
} finally {
isLoading(false);
}
}
Future<bool> createTicket({
required int userid,
required String category,
required String priority,
required String subject,
required String issue,
List<XFile>? attachments,
}) async {
try {
isSubmitting(true);
// Step 1: Upload image if attached (adjust endpoint if needed)
String? imageUrl;
if (attachments != null && attachments.isNotEmpty) {
// For simplicity, assume first image; upload to a temp endpoint or your main one
final imageFile = File(attachments.first.path);
final imageBytes = await imageFile.readAsBytes();
final imageName = attachments.first.name;
// Example image upload (replace with your actual image upload endpoint)
final uploadUrl = Uri.parse('https://jupiter.nearle.app/live/api/v1/partners/uploadimage/'); // Adjust URL
final imageRequest = http.MultipartRequest('POST', uploadUrl)
..files.add(http.MultipartFile.fromBytes('image', imageBytes, filename: imageName));
imageRequest.headers['Accept'] = 'application/json';
final imageResponse = await imageRequest.send();
if (imageResponse.statusCode == 200) {
final imageJson = await http.Response.fromStream(imageResponse);
imageUrl = json.decode(imageJson.body)['image_url']; // Assume response has 'image_url'
} else {
throw Exception('Image upload failed');
}
}
// Step 2: Create ticket with POST
final postUrl = Uri.parse('https://jupiter.nearle.app/live/api/v1/partners/createridersupport/');
final body = json.encode({
'userid': userid,
'category': category,
'priority': priority,
'subject': subject,
'issue': issue,
'image': imageUrl, // null if no image
});
final response = await http.post(
postUrl,
headers: {
'Accept': 'application/json',
'Content-Type': 'application/json',
},
body: body,
);
if (response.statusCode != 200) {
throw Exception('Failed to create ticket: ${response.statusCode}');
}
final Map<String, dynamic> jsonResponse = json.decode(response.body);
if (jsonResponse['status'] != true) {
throw Exception(jsonResponse['message'] ?? 'Unknown error');
}
// Refresh tickets to show new one
await fetchTickets();
return true;
} catch (e) {
errorMessage(e.toString());
return false;
} finally {
isSubmitting(false);
}
}
}