update position page design
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src/skills/forge/bartending-training.md
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src/skills/forge/bartending-training.md
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---
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id: bartending-training
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name: Bartending Training
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description: Training path for specs, speed and responsible service behind a bar.
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skill: bartending
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pages:
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- positions
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- profile
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---
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# Bartending Training
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Speed, specs, and the judgement to run a bar alone.
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Attached to Positions and Profile but not Candidates: bar levels are read when
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matching someone to a role and when they are planning their own development, and
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the recruiter's candidate view is kept to the skills the roles on file ask for.
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## Beginner
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Pour to spec and keep a station clean through a service.
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## Intermediate
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Refuse service without a scene, and document what happened.
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## Advanced
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Run a bar alone through a full event.
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## Expert
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Design a list and train the people who pour it.
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## Verification
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Owliver evaluates the recorded pour and the spoken refusal.
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src/skills/forge/customer-service-training.md
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src/skills/forge/customer-service-training.md
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---
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id: customer-service-training
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name: Customer Service Training
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description: Training path for handling guests, complaints and recovery.
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skill: customer_service
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pages:
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- positions
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- candidates
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- profile
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---
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# Customer Service Training
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Reading a guest, handling what goes wrong, and leaving them better than you
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found them. Three rungs: there is no fourth thing to be good at here, and
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inventing an Expert tier would make Expert mean less everywhere else.
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## Beginner
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Greet, read and serve a guest without supervision.
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## Intermediate
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Handle a complaint to resolution without escalating it.
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## Advanced
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Recover a badly broken experience and keep the guest.
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## Verification
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Owliver scores the response against the criteria on each module — what was
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acknowledged, what was offered, and whether the table was protected.
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31
src/skills/forge/food-safety-training.md
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src/skills/forge/food-safety-training.md
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---
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id: food-safety-training
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name: Food Safety Training
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description: Training path for hazard awareness, temperature control and hygiene.
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skill: food_safety
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pages:
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- positions
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- candidates
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- profile
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---
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# Food Safety Training
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Finding the hazard before it finds you. Every level is evidenced against a real
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prep station rather than a quiz score alone.
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## Beginner
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Identify the common hazards in a prep station.
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## Intermediate
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Hold, store and label food at safe temperatures through a full service.
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## Advanced
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Run a station to audit standard and correct others on it.
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## Verification
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Owliver judges the hazards identified and the ones missed.
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37
src/skills/forge/leadership-training.md
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src/skills/forge/leadership-training.md
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---
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id: leadership-training
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name: Leadership Training
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description: Training path for briefing, assigning and correcting a floor team.
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skill: leadership
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pages:
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- profile
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---
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# Leadership Training
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Pre-shift briefings, section assignments, and correcting a teammate without
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deflating them.
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Attached to Profile only: this is a development path an employee plans for
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themselves. It is deliberately not surfaced on the recruiter-facing pages, which
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demonstrates that `pages` controls visibility per page rather than globally.
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## Beginner
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Run a pre-shift briefing for a small section.
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## Intermediate
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Assign sections and hold a service to time.
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## Advanced
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Lead a floor team of eight through a large event.
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## Expert
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Build the rota and develop the leads who run it.
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## Verification
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Owliver evaluates the recorded briefing against ownership, timing and tone.
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37
src/skills/forge/server-training.md
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src/skills/forge/server-training.md
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---
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id: server-training
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name: Server Training
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description: Training path for server employees.
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skill: server
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pages:
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- positions
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- candidates
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- profile
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---
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# Server Training
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The path from a first shift on the floor to running a section in a fine dining
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room. Each level is held only when every module on that rung has been completed
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and Owliver has passed the evidence.
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## Beginner
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Complete the fundamentals of guest service.
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## Intermediate
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Complete advanced table service and order management.
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## Advanced
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Complete fine dining service and guest recovery.
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## Expert
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Lead a floor team through a full service without supervision.
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## Verification
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Owliver evaluates the employee's practical response against the criteria on each
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module, and the level is awarded only on a pass.
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