1.7 KiB
source, audience, title
| source | audience | title |
|---|---|---|
| policy_docs | tenant | Staff Handbook |
Attendance and lateness
Staff arriving more than ten minutes after the scheduled shift start are recorded as late. Lateness is measured against the scheduled start, not against when the rota was published — a rota published late does not move the clock.
Three late marks in a rolling month trigger a conversation with the venue manager. That conversation is a discussion, not a disciplinary step.
Time away from work
Every member of staff accrues twenty-eight days of annual leave per year, inclusive of public holidays, pro-rated for part-time contracts. Requests go to the venue manager at least fourteen days before the first day away. Two people from the same role cannot be away on the same date without cover arranged in advance.
Unpaid leave may be granted at the venue manager's discretion for circumstances annual leave is not meant to cover.
Breaks
A shift longer than six hours carries a thirty minute unpaid break. Shifts longer than ten hours carry a second fifteen minute paid break. Breaks are taken at a time agreed with the supervisor on duty, and are not taken in the final hour of a shift.
Calling in sick
Tell the venue manager as early as you can and at minimum two hours before the shift starts. A shift you cannot attend is a shift somebody else has to cover, and two hours is what makes that possible.
Self-certification covers the first seven calendar days. Beyond that a fit note is required.
What to wear
Front of house wear the issued shirt with black trousers and closed non-slip shoes. Kitchen staff wear the issued whites and safety footwear. Jewellery is limited to a plain band and single studs. Long hair is tied back everywhere on site.