feat: create comprehensive demo plan for Milestone 3 with detailed flows and setup instructions
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Achintha Isuru
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# 🎬 KROW Workforce Platform — Feature Demo Plan
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# KROW Workforce Platform — Feature Demo Plan for Milestone 3
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**Version:** 1.0
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**Version:** Milestone 3 (v3.0)
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**Date:** February 2, 2026
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**Audience:** Business Stakeholders, Customer Engineers, Sales Teams
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**Duration:** 25-30 minutes
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---
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### Demo 5: Client Creates a New Hub
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**Screen:** Hubs Tab → "Add Hub" button
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**Steps:**
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1. Navigate to Hubs tab in bottom navigation
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2. Tap the "+" or "Add Hub" button
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3. Fill in hub details:
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- Hub name: "Downtown Convention Center"
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- Address: Start typing and select from Google Places autocomplete
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4. Tap "Create Hub"
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5. See the new hub appear in the hubs list
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---
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> **EXPLAIN**: The main demo flow which is the order creation and acceptance flow.
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> ```
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>Client Posts Shift [O1]
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>Worker Checks In [O6]
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> ↓
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>Shift Completed [O7]
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> ↓
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>Payment [O8]
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>```
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---
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### Demo 5: Client Creates New Order - [O1]
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### Demo 6: Client Creates New Order - [O1]
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**Purpose:** Walk through the shift creation process
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**Screen:** Orders Tab → "Post" button
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**Action:** Create a new shift for upcoming event
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---
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### Demo 6: Client Views Order Details
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### Demo 7: Client Views Order Details
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**Purpose:** Show detailed shift information and worker assignments
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**Screen:** Orders Tab → Tap on any order card
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**Action:** Expand order to see full details
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- Clock in/out times
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- Estimated cost
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- Coverage percentage bar
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**Why It Matters:** Complete transparency on staffing status before the event
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---
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### Demo 7: Staff Logs In with Existing Account
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### Demo 8: Staff Logs In with Existing Account
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**Purpose:** Show the worker sign-in experience
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**Screen:** Get Started → Sign In with Phone
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**Steps:**
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---
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### Demo 8: Staff Views Home Dashboard
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### Demo 9: Staff Views Home Dashboard
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**Purpose:** Show worker's personalized dashboard
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**What to Notice:**
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---
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### Demo 9: Staff Browses Available Shifts - [O3]
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### Demo 10: Staff Browses Available Shifts - [O3]
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**Purpose:** Show how workers discover and view available work
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**Screen:** Shifts → "Find Work"
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**Action:** Browse the list of available shifts
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---
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### Demo 10: Staff Applies for Shift - [O4]
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### Demo 11: Staff Applies for Shift - [O4]
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**Purpose:** Show the application process from worker side
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**Screen:** Shift Details → "Apply Now" button
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**Steps:**
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---
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### Demo 11: Staff Views Confirmed Shifts - [O5]
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### Demo 12: Staff Views Confirmed Shifts - [O5]
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**Purpose:** Show worker's shift management interface
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**Screen:** Shifts Tab → "My Shifts"
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**Action:** Review calendar view of confirmed shifts
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---
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### Demo 12: Client Monitors Coverage Dashboard
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### Demo 13: Client Monitors Coverage Dashboard - [O5]
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**Purpose:** Show real-time worker tracking capabilities
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**Screen:** Client App → Coverage Tab
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**Action:** Navigate to Coverage, select today's date
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- Worker contact information
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- Real-time updates as workers check in
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**Why It Matters:** Know exactly who's on-site and who's missing before event starts
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---
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### Demo 13: Staff Checks In to Shift (Day of Event) - [O6]
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### Demo 14: Staff Checks In to Shift (Day of Event) - [O6]
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**Purpose:** Demonstrate the check-in process
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**Screen:** Home or My Shifts → Shift Card → "Check In" button
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**Action:** Simulate checking in to an active shift
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---
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### Demo 14: Client Sees Check-In Update - [O6]
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### Demo 15: Client Sees Check-In Update - [O6]
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**Purpose:** Show cross-app interaction and real-time updates
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**Screen:** Client App → Coverage Tab
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**Action:** Show the worker's status updating from "Not Arrived" to "Checked In"
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**Action:** Press the update button on the top right to refresh worker statuses
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**What to Notice:**
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- Status update
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- Green "Checked In" badge appears
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- Check-in time displayed
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- Coverage percentage updates automatically
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> Go to the home page and come back to the coverage page to update the data.
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---
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## 8️⃣ Common Questions & Talking Points
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### **Q: How do you handle background checks and compliance?**
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**A:** Workers upload required documents (certifications, IDs) during onboarding. The system flags expired or missing documents and prevents booking until resolved. Businesses can configure required certifications per role.
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---
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### **Q: What if a worker no-shows?**
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**A:** The platform tracks reliability scores based on check-ins and cancellations. Businesses can filter workers by reliability when posting shifts. Repeated no-shows result in account warnings.
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### Demo 16: Staff Checks Out of Shift - [O7]
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**Purpose:** Demonstrate the check-out process and shift completion
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**Screen:** Home or My Shifts → Shift Card → "Check Out" button
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**What to Notice:**
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- Check-out timestamp automatically recorded
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- Status changes to "Completed"
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- Total hours worked calculated automatically
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- Shift moves from active to history
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---
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### **Q: Can we message workers before or during shifts?**
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**A:** *(Current State: Not yet implemented in demo)* Messaging is on the roadmap. Currently, workers can access business contact info from shift details.
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### Demo 17: Client Views Completed Shift in Coverage - [O7]
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**Purpose:** Show how completed shifts appear in the client app
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**Screen:** Client App → Coverage Tab
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**Action:** Press the refresh button to update worker statuses
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**What to Notice:**
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- Worker status changes to "Completed"
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- Check-out time displayed alongside check-in time
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- Total hours worked visible
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- Shift marked as complete in orders list
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- Cost finalized based on actual hours
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---
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### **Q: How does payment work?**
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**A:** Workers link bank accounts during onboarding. Hours are automatically calculated from check-in/check-out times. Payment is processed weekly via ACH transfer. *(Note: Payment processing integration is in progress)*
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### Demo 18: Staff Profile Management
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**Purpose:** Demonstrate worker profile features and compliance management
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**Screen:** Staff App → Profile Tab
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**Steps:**
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1. Navigate to Profile tab in bottom navigation
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2. Review profile sections:
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- **Profile Info:** Name, photo, contact details, date of birth
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- **Statistics:** Total shifts worked, average rating, reliability score
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- **Bank Account:** Linked payment account for direct deposit
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- **Certificates:** Food Handler, ServSafe, Background Check status
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- **Documents:** ID verification, work authorization
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- **Tax Forms:** W-9, I-9 compliance documents
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- **Time Card:** Historical shift records with hours and earnings
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---
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### **Q: What happens if we need to cancel a shift?**
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**A:** Businesses can cancel shifts from the Orders screen. Workers receive cancellation notifications. The system tracks cancellation history for both businesses and workers.
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---
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### **Q: Can workers see their upcoming schedule?**
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**A:** Yes, the "My Shifts" tab shows a week-by-week calendar view of all confirmed shifts. Workers can export to phone calendar.
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---
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### **Q: Do you support recurring shifts or long-term placements?**
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**A:** *(Current State: One-time shifts implemented)* Recurring and permanent shifts are on the roadmap. Current demo focuses on one-time event staffing.
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---
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### **Q: How do you verify worker skills?**
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**A:** During onboarding, workers select their experience levels and upload relevant certificates (ServSafe, TIPS, etc.). Businesses can require certifications per role.
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---
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### **Q: What if GPS check-in doesn't work (indoor venue)?**
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**A:** *(Current State: GPS-based check-in)* Backup QR code check-in is in development. Businesses can also manually verify check-ins from Coverage dashboard.
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---
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### **Q: Can we integrate with our existing payroll system?**
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**A:** *(Future Feature)* API integration with payroll systems like ADP, Gusto is planned. Current export options include CSV for manual import.
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---
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### **Q: What data do businesses see about workers?**
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**A:** Businesses see worker name, photo, ratings, reliability score, certifications, and shift history. Personal details (address, SSN) remain private.
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---
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### **Q: Is there a web dashboard for businesses?**
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**A:** *(Current State: Mobile-first)* Web admin dashboard is in development. Current demo shows mobile apps for both businesses and workers.
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---
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### **Q: What's the pricing model?**
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**A:** *(Sales Team Question)* Refer to sales team for pricing. Platform fee is typically percentage of labor cost or flat per-worker rate.
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---
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## 9️⃣ Current Limitations (Be Transparent)
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1. **Messaging:** In-app chat between businesses and workers is not yet available
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2. **Payment Processing:** ACH/payment gateway integration is in progress
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3. **Recurring Shifts:** Only one-time shifts are currently implemented
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4. **Web Dashboard:** Admin web interface is under development
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5. **Shift Swapping:** Workers cannot yet swap shifts with each other
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6. **Push Notifications:** Some real-time notifications may have delays
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7. **Offline Mode:** Apps require internet connection for most features
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---
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**Document Version:** 1.0
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**Last Updated:** February 2, 2026
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**Maintained By:** Product & Solutions Engineering Team
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**Feedback:** Submit updates via GitHub Issues or Slack #demo-playbook
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## Things we need to handover to the customer
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- Android apps of the client and staff.
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- Demo accounts credentials:
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- Client Account:
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- Email: `legendary@krowd.com`
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- Password: `Demo2026!`
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- Staff Account:
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- Phone: `+15557654321`
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- OTP Code: `123456` (demo mode)
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