feat(api): complete unified v2 mobile surface

backend/command-api/scripts/seed-v2-demo-data.mjs

@@ -44,6 +44,14 @@ async function main() {
     const completedEndsAt = hoursFromNow(-20);
     const checkedInAt = hoursFromNow(-27.5);
     const checkedOutAt = hoursFromNow(-20.25);
+    const assignedStartsAt = hoursFromNow(2);
+    const assignedEndsAt = hoursFromNow(10);
+    const availableStartsAt = hoursFromNow(30);
+    const availableEndsAt = hoursFromNow(38);
+    const cancelledStartsAt = hoursFromNow(20);
+    const cancelledEndsAt = hoursFromNow(28);
+    const noShowStartsAt = hoursFromNow(-18);
+    const noShowEndsAt = hoursFromNow(-10);
     const invoiceDueAt = hoursFromNow(72);
 
     await upsertUser(client, fixture.users.businessOwner);
@@ -248,6 +256,16 @@ async function main() {
       [fixture.benefits.commuter.id, fixture.tenant.id, fixture.staff.ana.id, fixture.benefits.commuter.title]
     );
 
+    await client.query(
+      `
+      INSERT INTO emergency_contacts (
+        id, tenant_id, staff_id, full_name, phone, relationship_type, is_primary, metadata
+      )
+      VALUES ($1, $2, $3, 'Maria Barista', '+15550007777', 'SIBLING', TRUE, '{"seeded":true}'::jsonb)
+      `,
+      [fixture.emergencyContacts.primary.id, fixture.tenant.id, fixture.staff.ana.id]
+    );
+
     await client.query(
       `
       INSERT INTO clock_points (
@@ -319,6 +337,34 @@ async function main() {
       ]
     );
 
+    await client.query(
+      `
+      INSERT INTO orders (
+        id, tenant_id, business_id, vendor_id, order_number, title, description, status, service_type,
+        starts_at, ends_at, location_name, location_address, latitude, longitude, notes, created_by_user_id, metadata
+      )
+      VALUES (
+        $1, $2, $3, $4, $5, $6, 'Active order used to populate assigned, available, cancelled, and no-show shift states',
+        'ACTIVE', 'RESTAURANT', $7, $8, 'Google Cafe', $9, $10, $11, 'Mixed state scenario order', $12,
+        '{"slice":"active","orderType":"ONE_TIME"}'::jsonb
+      )
+      `,
+      [
+        fixture.orders.active.id,
+        fixture.tenant.id,
+        fixture.business.id,
+        fixture.vendor.id,
+        fixture.orders.active.number,
+        fixture.orders.active.title,
+        assignedStartsAt,
+        availableEndsAt,
+        fixture.clockPoint.address,
+        fixture.clockPoint.latitude,
+        fixture.clockPoint.longitude,
+        fixture.users.operationsManager.id,
+      ]
+    );
+
     await client.query(
       `
       INSERT INTO shifts (
@@ -357,6 +403,51 @@ async function main() {
       ]
     );
 
+    await client.query(
+      `
+      INSERT INTO shifts (
+        id, tenant_id, order_id, business_id, vendor_id, clock_point_id, shift_code, title, status, starts_at, ends_at, timezone,
+        location_name, location_address, latitude, longitude, geofence_radius_meters, required_workers, assigned_workers, notes, metadata
+      )
+      VALUES
+        ($1, $2, $3, $4, $5, $6, $7, $8, 'OPEN', $9, $10, 'America/Los_Angeles', 'Google Cafe', $11, $12, $13, $14, 1, 0, 'Available shift for staff marketplace', '{"slice":"available"}'::jsonb),
+        ($15, $2, $3, $4, $5, $6, $16, $17, 'ASSIGNED', $18, $19, 'America/Los_Angeles', 'Google Cafe', $11, $12, $13, $14, 1, 1, 'Assigned shift waiting for staff confirmation', '{"slice":"assigned"}'::jsonb),
+        ($20, $2, $3, $4, $5, $6, $21, $22, 'CANCELLED', $23, $24, 'America/Los_Angeles', 'Google Cafe', $11, $12, $13, $14, 1, 0, 'Cancelled shift history sample', '{"slice":"cancelled"}'::jsonb),
+        ($25, $2, $3, $4, $5, $6, $26, $27, 'COMPLETED', $28, $29, 'America/Los_Angeles', 'Google Cafe', $11, $12, $13, $14, 1, 0, 'No-show historical sample', '{"slice":"no_show"}'::jsonb)
+      `,
+      [
+        fixture.shifts.available.id,
+        fixture.tenant.id,
+        fixture.orders.active.id,
+        fixture.business.id,
+        fixture.vendor.id,
+        fixture.clockPoint.id,
+        fixture.shifts.available.code,
+        fixture.shifts.available.title,
+        availableStartsAt,
+        availableEndsAt,
+        fixture.clockPoint.address,
+        fixture.clockPoint.latitude,
+        fixture.clockPoint.longitude,
+        fixture.clockPoint.geofenceRadiusMeters,
+        fixture.shifts.assigned.id,
+        fixture.shifts.assigned.code,
+        fixture.shifts.assigned.title,
+        assignedStartsAt,
+        assignedEndsAt,
+        fixture.shifts.cancelled.id,
+        fixture.shifts.cancelled.code,
+        fixture.shifts.cancelled.title,
+        cancelledStartsAt,
+        cancelledEndsAt,
+        fixture.shifts.noShow.id,
+        fixture.shifts.noShow.code,
+        fixture.shifts.noShow.title,
+        noShowStartsAt,
+        noShowEndsAt,
+      ]
+    );
+
     await client.query(
       `
       INSERT INTO shift_roles (
@@ -377,6 +468,32 @@ async function main() {
       ]
     );
 
+    await client.query(
+      `
+      INSERT INTO shift_roles (
+        id, shift_id, role_id, role_code, role_name, workers_needed, assigned_count, pay_rate_cents, bill_rate_cents, metadata
+      )
+      VALUES
+        ($1, $2, $7, $8, $9, 1, 0, 2200, 3500, '{"slice":"available"}'::jsonb),
+        ($3, $4, $7, $8, $9, 1, 1, 2300, 3600, '{"slice":"assigned"}'::jsonb),
+        ($5, $6, $7, $8, $9, 1, 0, 2200, 3500, '{"slice":"cancelled"}'::jsonb),
+        ($10, $11, $7, $8, $9, 1, 0, 2200, 3500, '{"slice":"no_show"}'::jsonb)
+      `,
+      [
+        fixture.shiftRoles.availableBarista.id,
+        fixture.shifts.available.id,
+        fixture.shiftRoles.assignedBarista.id,
+        fixture.shifts.assigned.id,
+        fixture.shiftRoles.cancelledBarista.id,
+        fixture.shifts.cancelled.id,
+        fixture.roles.barista.id,
+        fixture.roles.barista.code,
+        fixture.roles.barista.name,
+        fixture.shiftRoles.noShowBarista.id,
+        fixture.shifts.noShow.id,
+      ]
+    );
+
     await client.query(
       `
       INSERT INTO applications (
@@ -417,6 +534,36 @@ async function main() {
       ]
     );
 
+    await client.query(
+      `
+      INSERT INTO assignments (
+        id, tenant_id, business_id, vendor_id, shift_id, shift_role_id, workforce_id, staff_id, status,
+        assigned_at, accepted_at, checked_in_at, checked_out_at, metadata
+      )
+      VALUES
+        ($1, $2, $3, $4, $5, $6, $7, $8, 'ASSIGNED', NOW(), NULL, NULL, NULL, '{"slice":"assigned"}'::jsonb),
+        ($9, $2, $3, $4, $10, $11, $7, $8, 'CANCELLED', NOW(), NULL, NULL, NULL, '{"slice":"cancelled","cancellationReason":"Client cancelled"}'::jsonb),
+        ($12, $2, $3, $4, $13, $14, $7, $8, 'NO_SHOW', $15, NULL, NULL, NULL, '{"slice":"no_show"}'::jsonb)
+      `,
+      [
+        fixture.assignments.assignedAna.id,
+        fixture.tenant.id,
+        fixture.business.id,
+        fixture.vendor.id,
+        fixture.shifts.assigned.id,
+        fixture.shiftRoles.assignedBarista.id,
+        fixture.workforce.ana.id,
+        fixture.staff.ana.id,
+        fixture.assignments.cancelledAna.id,
+        fixture.shifts.cancelled.id,
+        fixture.shiftRoles.cancelledBarista.id,
+        fixture.assignments.noShowAna.id,
+        fixture.shifts.noShow.id,
+        fixture.shiftRoles.noShowBarista.id,
+        noShowStartsAt,
+      ]
+    );
+
     await client.query(
       `
       INSERT INTO attendance_events (
@@ -486,50 +633,69 @@ async function main() {
       `
       INSERT INTO documents (id, tenant_id, document_type, name, required_for_role_code, metadata)
       VALUES
-        ($1, $2, 'CERTIFICATION', $3, $6, '{"seeded":true}'::jsonb),
-        ($4, $2, 'ATTIRE', $5, $6, '{"seeded":true}'::jsonb),
-        ($7, $2, 'TAX_FORM', $8, $6, '{"seeded":true}'::jsonb)
+        ($1, $2, 'GOVERNMENT_ID', $3, $10, '{"seeded":true,"description":"State ID or passport","required":true}'::jsonb),
+        ($4, $2, 'CERTIFICATION', $5, $10, '{"seeded":true}'::jsonb),
+        ($6, $2, 'ATTIRE', $7, $10, '{"seeded":true,"description":"Upload a photo of your black shirt","required":true}'::jsonb),
+        ($8, $2, 'TAX_FORM', $9, $10, '{"seeded":true}'::jsonb),
+        ($11, $2, 'TAX_FORM', $12, $10, '{"seeded":true}'::jsonb)
       `,
       [
-        fixture.documents.foodSafety.id,
+        fixture.documents.governmentId.id,
         fixture.tenant.id,
+        fixture.documents.governmentId.name,
+        fixture.documents.foodSafety.id,
         fixture.documents.foodSafety.name,
         fixture.documents.attireBlackShirt.id,
         fixture.documents.attireBlackShirt.name,
+        fixture.documents.taxFormI9.id,
+        fixture.documents.taxFormI9.name,
         fixture.roles.barista.code,
-        fixture.documents.taxFormW9.id,
-        fixture.documents.taxFormW9.name,
+        fixture.documents.taxFormW4.id,
+        fixture.documents.taxFormW4.name,
       ]
     );
 
     await client.query(
       `
-      INSERT INTO staff_documents (id, tenant_id, staff_id, document_id, file_uri, status, expires_at, metadata)
+      INSERT INTO staff_documents (
+        id, tenant_id, staff_id, document_id, file_uri, status, expires_at, metadata
+      )
       VALUES
-        ($1, $2, $3, $4, $5, 'VERIFIED', $6, '{"seeded":true}'::jsonb),
-        ($7, $2, $3, $8, $9, 'VERIFIED', NULL, '{"seeded":true}'::jsonb),
-        ($10, $2, $3, $11, $12, 'VERIFIED', NULL, '{"seeded":true}'::jsonb)
+        ($1, $2, $3, $4, $5, 'PENDING', $6, '{"seeded":true,"verificationStatus":"PENDING_REVIEW"}'::jsonb),
+        ($7, $2, $3, $8, $9, 'VERIFIED', $10, '{"seeded":true,"verificationStatus":"APPROVED"}'::jsonb),
+        ($11, $2, $3, $12, $13, 'VERIFIED', NULL, '{"seeded":true,"verificationStatus":"APPROVED"}'::jsonb),
+        ($14, $2, $3, $15, $16, 'VERIFIED', NULL, '{"seeded":true,"formStatus":"SUBMITTED","fields":{"ssnLast4":"1234","filingStatus":"single"}}'::jsonb),
+        ($17, $2, $3, $18, $19, 'PENDING', NULL, '{"seeded":true,"formStatus":"DRAFT","fields":{"section1Complete":true}}'::jsonb)
       `,
       [
-        fixture.staffDocuments.foodSafety.id,
+        fixture.staffDocuments.governmentId.id,
         fixture.tenant.id,
         fixture.staff.ana.id,
+        fixture.documents.governmentId.id,
+        `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/government-id-front.jpg`,
+        hoursFromNow(24 * 365),
+        fixture.staffDocuments.foodSafety.id,
         fixture.documents.foodSafety.id,
         `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/food-handler-card.pdf`,
         hoursFromNow(24 * 180),
         fixture.staffDocuments.attireBlackShirt.id,
         fixture.documents.attireBlackShirt.id,
         `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/black-shirt.jpg`,
-        fixture.staffDocuments.taxFormW9.id,
-        fixture.documents.taxFormW9.id,
-        `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/w9-form.pdf`,
+        fixture.staffDocuments.taxFormW4.id,
+        fixture.documents.taxFormW4.id,
+        `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/w4-form.pdf`,
+        fixture.staffDocuments.taxFormI9.id,
+        fixture.documents.taxFormI9.id,
+        `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/i9-form.pdf`,
       ]
     );
 
     await client.query(
       `
-      INSERT INTO certificates (id, tenant_id, staff_id, certificate_type, certificate_number, issued_at, expires_at, status, metadata)
-      VALUES ($1, $2, $3, 'FOOD_SAFETY', 'FH-ANA-2026', $4, $5, 'VERIFIED', '{"seeded":true}'::jsonb)
+      INSERT INTO certificates (
+        id, tenant_id, staff_id, certificate_type, certificate_number, issued_at, expires_at, status, file_uri, metadata
+      )
+      VALUES ($1, $2, $3, 'FOOD_SAFETY', 'FH-ANA-2026', $4, $5, 'VERIFIED', $6, $7::jsonb)
       `,
       [
         fixture.certificates.foodSafety.id,
@@ -537,6 +703,13 @@ async function main() {
         fixture.staff.ana.id,
         hoursFromNow(-24 * 30),
         hoursFromNow(24 * 180),
+        `gs://krow-workforce-dev-v2-private/uploads/${fixture.staff.ana.id}/food-safety-certificate.pdf`,
+        JSON.stringify({
+          seeded: true,
+          name: 'Food Safety Certificate',
+          issuer: 'ServSafe',
+          verificationStatus: 'APPROVED',
+        }),
       ]
     );
 

backend/command-api/scripts/v2-demo-fixture.mjs

@@ -108,6 +108,11 @@ export const V2DemoFixture = {
       number: 'ORD-V2-COMP-1002',
       title: 'Completed catering shift',
     },
+    active: {
+      id: 'b6132d7a-45c3-4879-b349-46b2fd518003',
+      number: 'ORD-V2-ACT-1003',
+      title: 'Live staffing operations',
+    },
   },
   shifts: {
     open: {
@@ -120,6 +125,26 @@ export const V2DemoFixture = {
       code: 'SHIFT-V2-COMP-1',
       title: 'Completed catering shift',
     },
+    available: {
+      id: '6e7dadad-99e4-45bb-b0da-7bb617954003',
+      code: 'SHIFT-V2-OPEN-2',
+      title: 'Available lunch shift',
+    },
+    assigned: {
+      id: '6e7dadad-99e4-45bb-b0da-7bb617954004',
+      code: 'SHIFT-V2-ASSIGNED-1',
+      title: 'Assigned espresso shift',
+    },
+    cancelled: {
+      id: '6e7dadad-99e4-45bb-b0da-7bb617954005',
+      code: 'SHIFT-V2-CANCELLED-1',
+      title: 'Cancelled hospitality shift',
+    },
+    noShow: {
+      id: '6e7dadad-99e4-45bb-b0da-7bb617954006',
+      code: 'SHIFT-V2-NOSHOW-1',
+      title: 'No-show breakfast shift',
+    },
   },
   shiftRoles: {
     openBarista: {
@@ -128,6 +153,18 @@ export const V2DemoFixture = {
     completedBarista: {
       id: '4dd35b2b-4aaf-4c28-a91f-7bda05e2b002',
     },
+    availableBarista: {
+      id: '4dd35b2b-4aaf-4c28-a91f-7bda05e2b003',
+    },
+    assignedBarista: {
+      id: '4dd35b2b-4aaf-4c28-a91f-7bda05e2b004',
+    },
+    cancelledBarista: {
+      id: '4dd35b2b-4aaf-4c28-a91f-7bda05e2b005',
+    },
+    noShowBarista: {
+      id: '4dd35b2b-4aaf-4c28-a91f-7bda05e2b006',
+    },
   },
   applications: {
     openAna: {
@@ -138,6 +175,15 @@ export const V2DemoFixture = {
     completedAna: {
       id: 'f1d3f738-a132-4863-b222-4f9cb25aa001',
     },
+    assignedAna: {
+      id: 'f1d3f738-a132-4863-b222-4f9cb25aa002',
+    },
+    cancelledAna: {
+      id: 'f1d3f738-a132-4863-b222-4f9cb25aa003',
+    },
+    noShowAna: {
+      id: 'f1d3f738-a132-4863-b222-4f9cb25aa004',
+    },
   },
   timesheets: {
     completedAna: {
@@ -166,6 +212,10 @@ export const V2DemoFixture = {
     },
   },
   documents: {
+    governmentId: {
+      id: 'e6fd0183-34d9-4c23-9a9a-bf98da995000',
+      name: 'Government ID',
+    },
     foodSafety: {
       id: 'e6fd0183-34d9-4c23-9a9a-bf98da995001',
       name: 'Food Handler Card',
@@ -174,27 +224,42 @@ export const V2DemoFixture = {
       id: 'e6fd0183-34d9-4c23-9a9a-bf98da995002',
       name: 'Black Shirt',
     },
-    taxFormW9: {
+    taxFormI9: {
       id: 'e6fd0183-34d9-4c23-9a9a-bf98da995003',
-      name: 'W-9 Tax Form',
+      name: 'I-9',
+    },
+    taxFormW4: {
+      id: 'e6fd0183-34d9-4c23-9a9a-bf98da995004',
+      name: 'W-4',
     },
   },
   staffDocuments: {
+    governmentId: {
+      id: '4b157236-a4b0-4c44-b199-7d4ea1f95000',
+    },
     foodSafety: {
       id: '4b157236-a4b0-4c44-b199-7d4ea1f95001',
     },
     attireBlackShirt: {
       id: '4b157236-a4b0-4c44-b199-7d4ea1f95002',
     },
-    taxFormW9: {
+    taxFormI9: {
       id: '4b157236-a4b0-4c44-b199-7d4ea1f95003',
     },
+    taxFormW4: {
+      id: '4b157236-a4b0-4c44-b199-7d4ea1f95004',
+    },
   },
   certificates: {
     foodSafety: {
       id: 'df6452dc-4ec7-4d54-876d-26bf8ce5b001',
     },
   },
+  emergencyContacts: {
+    primary: {
+      id: '8bb1e0c0-59bb-4ce7-8f0f-27674e0b2001',
+    },
+  },
   accounts: {
     businessPrimary: {
       id: '5d98e0ba-8e89-4ffb-aafd-df6bbe2fe001',

backend/command-api/sql/v2/003_v2_mobile_workflows.sql

@@ -0,0 +1,44 @@
+CREATE TABLE IF NOT EXISTS emergency_contacts (
+  id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+  tenant_id UUID NOT NULL REFERENCES tenants(id) ON DELETE CASCADE,
+  staff_id UUID NOT NULL REFERENCES staffs(id) ON DELETE CASCADE,
+  full_name TEXT NOT NULL,
+  phone TEXT NOT NULL,
+  relationship_type TEXT NOT NULL,
+  is_primary BOOLEAN NOT NULL DEFAULT FALSE,
+  metadata JSONB NOT NULL DEFAULT '{}'::jsonb,
+  created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
+  updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
+);
+
+CREATE INDEX IF NOT EXISTS idx_emergency_contacts_staff
+  ON emergency_contacts (staff_id, created_at DESC);
+
+CREATE UNIQUE INDEX IF NOT EXISTS idx_emergency_contacts_primary_staff
+  ON emergency_contacts (staff_id)
+  WHERE is_primary = TRUE;
+
+ALTER TABLE assignments
+  DROP CONSTRAINT IF EXISTS assignments_status_check;
+
+ALTER TABLE assignments
+  ADD CONSTRAINT assignments_status_check
+  CHECK (status IN ('ASSIGNED', 'ACCEPTED', 'SWAP_REQUESTED', 'CHECKED_IN', 'CHECKED_OUT', 'COMPLETED', 'CANCELLED', 'NO_SHOW'));
+
+ALTER TABLE verification_jobs
+  ADD COLUMN IF NOT EXISTS owner_user_id TEXT REFERENCES users(id) ON DELETE SET NULL,
+  ADD COLUMN IF NOT EXISTS subject_type TEXT,
+  ADD COLUMN IF NOT EXISTS subject_id TEXT;
+
+ALTER TABLE staff_documents
+  ADD COLUMN IF NOT EXISTS verification_job_id UUID REFERENCES verification_jobs(id) ON DELETE SET NULL;
+
+ALTER TABLE certificates
+  ADD COLUMN IF NOT EXISTS file_uri TEXT,
+  ADD COLUMN IF NOT EXISTS verification_job_id UUID REFERENCES verification_jobs(id) ON DELETE SET NULL;
+
+CREATE INDEX IF NOT EXISTS idx_verification_jobs_owner
+  ON verification_jobs (owner_user_id, created_at DESC);
+
+CREATE INDEX IF NOT EXISTS idx_verification_jobs_subject
+  ON verification_jobs (subject_type, subject_id, created_at DESC);

backend/command-api/src/app.js

@@ -5,6 +5,7 @@ import { requestContext } from './middleware/request-context.js';
 import { errorHandler, notFoundHandler } from './middleware/error-handler.js';
 import { healthRouter } from './routes/health.js';
 import { createCommandsRouter } from './routes/commands.js';
+import { createMobileCommandsRouter } from './routes/mobile.js';
 
 const logger = pino({ level: process.env.LOG_LEVEL || 'info' });
 
@@ -22,6 +23,7 @@ export function createApp(options = {}) {
 
   app.use(healthRouter);
   app.use('/commands', createCommandsRouter(options.commandHandlers));
+  app.use('/commands', createMobileCommandsRouter(options.mobileCommandHandlers));
 
   app.use(notFoundHandler);
   app.use(errorHandler);

backend/command-api/src/contracts/commands/mobile.js

@@ -0,0 +1,301 @@
+import { z } from 'zod';
+
+const timeSlotSchema = z.object({
+  start: z.string().min(1).max(20),
+  end: z.string().min(1).max(20),
+});
+
+const preferredLocationSchema = z.object({
+  label: z.string().min(1).max(160),
+  city: z.string().max(120).optional(),
+  state: z.string().max(80).optional(),
+  latitude: z.number().min(-90).max(90).optional(),
+  longitude: z.number().min(-180).max(180).optional(),
+  radiusMiles: z.number().nonnegative().optional(),
+});
+
+const hhmmSchema = z.string().regex(/^\d{2}:\d{2}$/, 'Time must use HH:MM format');
+const isoDateSchema = z.string().regex(/^\d{4}-\d{2}-\d{2}$/, 'Date must use YYYY-MM-DD format');
+
+const shiftPositionSchema = z.object({
+  roleId: z.string().uuid().optional(),
+  roleCode: z.string().min(1).max(120).optional(),
+  roleName: z.string().min(1).max(160).optional(),
+  workerCount: z.number().int().positive().optional(),
+  workersNeeded: z.number().int().positive().optional(),
+  startTime: hhmmSchema,
+  endTime: hhmmSchema,
+  hourlyRateCents: z.number().int().nonnegative().optional(),
+  payRateCents: z.number().int().nonnegative().optional(),
+  billRateCents: z.number().int().nonnegative().optional(),
+  lunchBreakMinutes: z.number().int().nonnegative().optional(),
+  paidBreak: z.boolean().optional(),
+  instantBook: z.boolean().optional(),
+  metadata: z.record(z.any()).optional(),
+}).superRefine((value, ctx) => {
+  if (!value.roleId && !value.roleCode && !value.roleName) {
+    ctx.addIssue({
+      code: z.ZodIssueCode.custom,
+      message: 'roleId, roleCode, or roleName is required',
+      path: ['roleId'],
+    });
+  }
+});
+
+const baseOrderCreateSchema = z.object({
+  hubId: z.string().uuid(),
+  vendorId: z.string().uuid().optional(),
+  eventName: z.string().min(2).max(160),
+  timezone: z.string().min(1).max(80).optional(),
+  description: z.string().max(5000).optional(),
+  notes: z.string().max(5000).optional(),
+  serviceType: z.enum(['EVENT', 'CATERING', 'HOTEL', 'RESTAURANT', 'OTHER']).optional(),
+  positions: z.array(shiftPositionSchema).min(1),
+  metadata: z.record(z.any()).optional(),
+});
+
+export const hubCreateSchema = z.object({
+  name: z.string().min(1).max(160),
+  fullAddress: z.string().max(300).optional(),
+  placeId: z.string().max(255).optional(),
+  latitude: z.number().min(-90).max(90).optional(),
+  longitude: z.number().min(-180).max(180).optional(),
+  street: z.string().max(160).optional(),
+  city: z.string().max(120).optional(),
+  state: z.string().max(80).optional(),
+  country: z.string().max(80).optional(),
+  zipCode: z.string().max(40).optional(),
+  costCenterId: z.string().uuid().optional(),
+  geofenceRadiusMeters: z.number().int().positive().optional(),
+  nfcTagId: z.string().max(255).optional(),
+});
+
+export const hubUpdateSchema = hubCreateSchema.extend({
+  hubId: z.string().uuid(),
+});
+
+export const hubDeleteSchema = z.object({
+  hubId: z.string().uuid(),
+  reason: z.string().max(1000).optional(),
+});
+
+export const hubAssignNfcSchema = z.object({
+  hubId: z.string().uuid(),
+  nfcTagId: z.string().min(1).max(255),
+});
+
+export const hubAssignManagerSchema = z.object({
+  hubId: z.string().uuid(),
+  businessMembershipId: z.string().uuid().optional(),
+  managerUserId: z.string().min(1).optional(),
+}).refine((value) => value.businessMembershipId || value.managerUserId, {
+  message: 'businessMembershipId or managerUserId is required',
+});
+
+export const invoiceApproveSchema = z.object({
+  invoiceId: z.string().uuid(),
+});
+
+export const invoiceDisputeSchema = z.object({
+  invoiceId: z.string().uuid(),
+  reason: z.string().min(3).max(2000),
+});
+
+export const coverageReviewSchema = z.object({
+  staffId: z.string().uuid(),
+  assignmentId: z.string().uuid().optional(),
+  rating: z.number().int().min(1).max(5),
+  markAsFavorite: z.boolean().optional(),
+  issueFlags: z.array(z.string().min(1).max(80)).max(20).optional(),
+  feedback: z.string().max(5000).optional(),
+});
+
+export const cancelLateWorkerSchema = z.object({
+  assignmentId: z.string().uuid(),
+  reason: z.string().max(1000).optional(),
+});
+
+export const clientOneTimeOrderSchema = baseOrderCreateSchema.extend({
+  orderDate: isoDateSchema,
+});
+
+export const clientRecurringOrderSchema = baseOrderCreateSchema.extend({
+  startDate: isoDateSchema,
+  endDate: isoDateSchema,
+  recurrenceDays: z.array(z.number().int().min(0).max(6)).min(1),
+});
+
+export const clientPermanentOrderSchema = baseOrderCreateSchema.extend({
+  startDate: isoDateSchema,
+  endDate: isoDateSchema.optional(),
+  daysOfWeek: z.array(z.number().int().min(0).max(6)).min(1).optional(),
+  horizonDays: z.number().int().min(7).max(180).optional(),
+});
+
+export const clientOrderEditSchema = z.object({
+  orderId: z.string().uuid(),
+  orderType: z.enum(['ONE_TIME', 'RECURRING', 'PERMANENT']).optional(),
+  hubId: z.string().uuid().optional(),
+  vendorId: z.string().uuid().optional(),
+  eventName: z.string().min(2).max(160).optional(),
+  orderDate: isoDateSchema.optional(),
+  startDate: isoDateSchema.optional(),
+  endDate: isoDateSchema.optional(),
+  recurrenceDays: z.array(z.number().int().min(0).max(6)).min(1).optional(),
+  daysOfWeek: z.array(z.number().int().min(0).max(6)).min(1).optional(),
+  timezone: z.string().min(1).max(80).optional(),
+  description: z.string().max(5000).optional(),
+  notes: z.string().max(5000).optional(),
+  serviceType: z.enum(['EVENT', 'CATERING', 'HOTEL', 'RESTAURANT', 'OTHER']).optional(),
+  positions: z.array(shiftPositionSchema).min(1).optional(),
+  metadata: z.record(z.any()).optional(),
+}).superRefine((value, ctx) => {
+  const keys = Object.keys(value).filter((key) => key !== 'orderId');
+  if (keys.length === 0) {
+    ctx.addIssue({
+      code: z.ZodIssueCode.custom,
+      message: 'At least one field must be provided to create an edited order copy',
+      path: [],
+    });
+  }
+});
+
+export const clientOrderCancelSchema = z.object({
+  orderId: z.string().uuid(),
+  reason: z.string().max(1000).optional(),
+  metadata: z.record(z.any()).optional(),
+});
+
+export const availabilityDayUpdateSchema = z.object({
+  dayOfWeek: z.number().int().min(0).max(6),
+  availabilityStatus: z.enum(['AVAILABLE', 'UNAVAILABLE', 'PARTIAL']),
+  slots: z.array(timeSlotSchema).max(8).optional(),
+  metadata: z.record(z.any()).optional(),
+});
+
+export const availabilityQuickSetSchema = z.object({
+  startDate: z.string().datetime().optional(),
+  endDate: z.string().datetime().optional(),
+  quickSetType: z.enum(['all', 'weekdays', 'weekends', 'clear']),
+  slots: z.array(timeSlotSchema).max(8).optional(),
+});
+
+export const shiftApplySchema = z.object({
+  shiftId: z.string().uuid(),
+  roleId: z.string().uuid().optional(),
+  instantBook: z.boolean().optional(),
+});
+
+export const shiftDecisionSchema = z.object({
+  shiftId: z.string().uuid(),
+  reason: z.string().max(1000).optional(),
+});
+
+export const staffClockInSchema = z.object({
+  assignmentId: z.string().uuid().optional(),
+  shiftId: z.string().uuid().optional(),
+  sourceType: z.enum(['NFC', 'GEO', 'QR', 'MANUAL', 'SYSTEM']).optional(),
+  sourceReference: z.string().max(255).optional(),
+  nfcTagId: z.string().max(255).optional(),
+  deviceId: z.string().max(255).optional(),
+  latitude: z.number().min(-90).max(90).optional(),
+  longitude: z.number().min(-180).max(180).optional(),
+  accuracyMeters: z.number().int().nonnegative().optional(),
+  capturedAt: z.string().datetime().optional(),
+  notes: z.string().max(2000).optional(),
+  rawPayload: z.record(z.any()).optional(),
+}).refine((value) => value.assignmentId || value.shiftId, {
+  message: 'assignmentId or shiftId is required',
+});
+
+export const staffClockOutSchema = z.object({
+  assignmentId: z.string().uuid().optional(),
+  shiftId: z.string().uuid().optional(),
+  applicationId: z.string().uuid().optional(),
+  sourceType: z.enum(['NFC', 'GEO', 'QR', 'MANUAL', 'SYSTEM']).optional(),
+  sourceReference: z.string().max(255).optional(),
+  nfcTagId: z.string().max(255).optional(),
+  deviceId: z.string().max(255).optional(),
+  latitude: z.number().min(-90).max(90).optional(),
+  longitude: z.number().min(-180).max(180).optional(),
+  accuracyMeters: z.number().int().nonnegative().optional(),
+  capturedAt: z.string().datetime().optional(),
+  notes: z.string().max(2000).optional(),
+  breakMinutes: z.number().int().nonnegative().optional(),
+  rawPayload: z.record(z.any()).optional(),
+}).refine((value) => value.assignmentId || value.shiftId || value.applicationId, {
+  message: 'assignmentId, shiftId, or applicationId is required',
+});
+
+export const staffProfileSetupSchema = z.object({
+  fullName: z.string().min(2).max(160),
+  bio: z.string().max(5000).optional(),
+  email: z.string().email().optional(),
+  phoneNumber: z.string().min(6).max(40),
+  preferredLocations: z.array(preferredLocationSchema).max(20).optional(),
+  maxDistanceMiles: z.number().nonnegative().max(500).optional(),
+  industries: z.array(z.string().min(1).max(80)).max(30).optional(),
+  skills: z.array(z.string().min(1).max(80)).max(50).optional(),
+  primaryRole: z.string().max(120).optional(),
+  tenantId: z.string().uuid().optional(),
+  vendorId: z.string().uuid().optional(),
+});
+
+export const personalInfoUpdateSchema = z.object({
+  firstName: z.string().min(1).max(80).optional(),
+  lastName: z.string().min(1).max(80).optional(),
+  bio: z.string().max(5000).optional(),
+  preferredLocations: z.array(preferredLocationSchema).max(20).optional(),
+  maxDistanceMiles: z.number().nonnegative().max(500).optional(),
+  email: z.string().email().optional(),
+  phone: z.string().min(6).max(40).optional(),
+  displayName: z.string().min(2).max(160).optional(),
+});
+
+export const profileExperienceSchema = z.object({
+  industries: z.array(z.string().min(1).max(80)).max(30).optional(),
+  skills: z.array(z.string().min(1).max(80)).max(50).optional(),
+  primaryRole: z.string().max(120).optional(),
+});
+
+export const preferredLocationsUpdateSchema = z.object({
+  preferredLocations: z.array(preferredLocationSchema).max(20),
+  maxDistanceMiles: z.number().nonnegative().max(500).optional(),
+});
+
+export const emergencyContactCreateSchema = z.object({
+  fullName: z.string().min(2).max(160),
+  phone: z.string().min(6).max(40),
+  relationshipType: z.string().min(1).max(120),
+  isPrimary: z.boolean().optional(),
+  metadata: z.record(z.any()).optional(),
+});
+
+export const emergencyContactUpdateSchema = emergencyContactCreateSchema.partial().extend({
+  contactId: z.string().uuid(),
+});
+
+const taxFormFieldsSchema = z.record(z.any());
+
+export const taxFormDraftSchema = z.object({
+  formType: z.enum(['I9', 'W4']),
+  fields: taxFormFieldsSchema,
+});
+
+export const taxFormSubmitSchema = z.object({
+  formType: z.enum(['I9', 'W4']),
+  fields: taxFormFieldsSchema,
+});
+
+export const bankAccountCreateSchema = z.object({
+  bankName: z.string().min(2).max(160),
+  accountNumber: z.string().min(4).max(34),
+  routingNumber: z.string().min(4).max(20),
+  accountType: z.string()
+    .transform((value) => value.trim().toUpperCase())
+    .pipe(z.enum(['CHECKING', 'SAVINGS'])),
+});
+
+export const privacyUpdateSchema = z.object({
+  profileVisible: z.boolean(),
+});

backend/command-api/src/contracts/commands/order-create.js

@@ -1,6 +1,7 @@
 import { z } from 'zod';
 
 const roleSchema = z.object({
+  roleId: z.string().uuid().optional(),
   roleCode: z.string().min(1).max(100),
   roleName: z.string().min(1).max(120),
   workersNeeded: z.number().int().positive(),

backend/command-api/src/routes/mobile.js

@@ -0,0 +1,412 @@
+import { Router } from 'express';
+import { AppError } from '../lib/errors.js';
+import { requireAuth, requirePolicy } from '../middleware/auth.js';
+import { requireIdempotencyKey } from '../middleware/idempotency.js';
+import { buildIdempotencyKey, readIdempotentResult, writeIdempotentResult } from '../services/idempotency-store.js';
+import {
+  addStaffBankAccount,
+  approveInvoice,
+  applyForShift,
+  assignHubManager,
+  assignHubNfc,
+  cancelLateWorker,
+  cancelClientOrder,
+  createEmergencyContact,
+  createClientOneTimeOrder,
+  createClientPermanentOrder,
+  createClientRecurringOrder,
+  createEditedOrderCopy,
+  createHub,
+  declinePendingShift,
+  disputeInvoice,
+  quickSetStaffAvailability,
+  rateWorkerFromCoverage,
+  requestShiftSwap,
+  saveTaxFormDraft,
+  setupStaffProfile,
+  staffClockIn,
+  staffClockOut,
+  submitTaxForm,
+  updateEmergencyContact,
+  updateHub,
+  updatePersonalInfo,
+  updatePreferredLocations,
+  updatePrivacyVisibility,
+  updateProfileExperience,
+  updateStaffAvailabilityDay,
+  deleteHub,
+  acceptPendingShift,
+} from '../services/mobile-command-service.js';
+import {
+  availabilityDayUpdateSchema,
+  availabilityQuickSetSchema,
+  bankAccountCreateSchema,
+  cancelLateWorkerSchema,
+  clientOneTimeOrderSchema,
+  clientOrderCancelSchema,
+  clientOrderEditSchema,
+  clientPermanentOrderSchema,
+  clientRecurringOrderSchema,
+  coverageReviewSchema,
+  emergencyContactCreateSchema,
+  emergencyContactUpdateSchema,
+  hubAssignManagerSchema,
+  hubAssignNfcSchema,
+  hubCreateSchema,
+  hubDeleteSchema,
+  hubUpdateSchema,
+  invoiceApproveSchema,
+  invoiceDisputeSchema,
+  personalInfoUpdateSchema,
+  preferredLocationsUpdateSchema,
+  privacyUpdateSchema,
+  profileExperienceSchema,
+  shiftApplySchema,
+  shiftDecisionSchema,
+  staffClockInSchema,
+  staffClockOutSchema,
+  staffProfileSetupSchema,
+  taxFormDraftSchema,
+  taxFormSubmitSchema,
+} from '../contracts/commands/mobile.js';
+
+const defaultHandlers = {
+  acceptPendingShift,
+  addStaffBankAccount,
+  approveInvoice,
+  applyForShift,
+  assignHubManager,
+  assignHubNfc,
+  cancelLateWorker,
+  cancelClientOrder,
+  createEmergencyContact,
+  createClientOneTimeOrder,
+  createClientPermanentOrder,
+  createClientRecurringOrder,
+  createEditedOrderCopy,
+  createHub,
+  declinePendingShift,
+  disputeInvoice,
+  quickSetStaffAvailability,
+  rateWorkerFromCoverage,
+  requestShiftSwap,
+  saveTaxFormDraft,
+  setupStaffProfile,
+  staffClockIn,
+  staffClockOut,
+  submitTaxForm,
+  updateEmergencyContact,
+  updateHub,
+  updatePersonalInfo,
+  updatePreferredLocations,
+  updatePrivacyVisibility,
+  updateProfileExperience,
+  updateStaffAvailabilityDay,
+  deleteHub,
+};
+
+function parseBody(schema, body) {
+  const parsed = schema.safeParse(body || {});
+  if (!parsed.success) {
+    throw new AppError('VALIDATION_ERROR', 'Invalid request payload', 400, {
+      issues: parsed.error.issues,
+    });
+  }
+  return parsed.data;
+}
+
+async function runIdempotentCommand(req, res, work) {
+  const route = `${req.baseUrl}${req.route.path}`;
+  const compositeKey = buildIdempotencyKey({
+    userId: req.actor.uid,
+    route,
+    idempotencyKey: req.idempotencyKey,
+  });
+
+  const existing = await readIdempotentResult(compositeKey);
+  if (existing) {
+    return res.status(existing.statusCode).json(existing.payload);
+  }
+
+  const payload = await work();
+  const responsePayload = {
+    ...payload,
+    idempotencyKey: req.idempotencyKey,
+    requestId: req.requestId,
+  };
+  const persisted = await writeIdempotentResult({
+    compositeKey,
+    userId: req.actor.uid,
+    route,
+    idempotencyKey: req.idempotencyKey,
+    payload: responsePayload,
+    statusCode: 200,
+  });
+  return res.status(persisted.statusCode).json(persisted.payload);
+}
+
+function mobileCommand(route, { schema, policyAction, resource, handler, paramShape }) {
+  return [
+    route,
+    requireAuth,
+    requireIdempotencyKey,
+    requirePolicy(policyAction, resource),
+    async (req, res, next) => {
+      try {
+        const body = typeof paramShape === 'function'
+          ? paramShape(req)
+          : req.body;
+        const payload = parseBody(schema, body);
+        return await runIdempotentCommand(req, res, () => handler(req.actor, payload));
+      } catch (error) {
+        return next(error);
+      }
+    },
+  ];
+}
+
+export function createMobileCommandsRouter(handlers = defaultHandlers) {
+  const router = Router();
+
+  router.post(...mobileCommand('/client/orders/one-time', {
+    schema: clientOneTimeOrderSchema,
+    policyAction: 'orders.create',
+    resource: 'order',
+    handler: handlers.createClientOneTimeOrder,
+  }));
+
+  router.post(...mobileCommand('/client/orders/recurring', {
+    schema: clientRecurringOrderSchema,
+    policyAction: 'orders.create',
+    resource: 'order',
+    handler: handlers.createClientRecurringOrder,
+  }));
+
+  router.post(...mobileCommand('/client/orders/permanent', {
+    schema: clientPermanentOrderSchema,
+    policyAction: 'orders.create',
+    resource: 'order',
+    handler: handlers.createClientPermanentOrder,
+  }));
+
+  router.post(...mobileCommand('/client/orders/:orderId/edit', {
+    schema: clientOrderEditSchema,
+    policyAction: 'orders.update',
+    resource: 'order',
+    handler: handlers.createEditedOrderCopy,
+    paramShape: (req) => ({ ...req.body, orderId: req.params.orderId }),
+  }));
+
+  router.post(...mobileCommand('/client/orders/:orderId/cancel', {
+    schema: clientOrderCancelSchema,
+    policyAction: 'orders.cancel',
+    resource: 'order',
+    handler: handlers.cancelClientOrder,
+    paramShape: (req) => ({ ...req.body, orderId: req.params.orderId }),
+  }));
+
+  router.post(...mobileCommand('/client/hubs', {
+    schema: hubCreateSchema,
+    policyAction: 'client.hubs.create',
+    resource: 'hub',
+    handler: handlers.createHub,
+  }));
+
+  router.put(...mobileCommand('/client/hubs/:hubId', {
+    schema: hubUpdateSchema,
+    policyAction: 'client.hubs.update',
+    resource: 'hub',
+    handler: handlers.updateHub,
+    paramShape: (req) => ({ ...req.body, hubId: req.params.hubId }),
+  }));
+
+  router.delete(...mobileCommand('/client/hubs/:hubId', {
+    schema: hubDeleteSchema,
+    policyAction: 'client.hubs.delete',
+    resource: 'hub',
+    handler: handlers.deleteHub,
+    paramShape: (req) => ({ ...req.body, hubId: req.params.hubId }),
+  }));
+
+  router.post(...mobileCommand('/client/hubs/:hubId/assign-nfc', {
+    schema: hubAssignNfcSchema,
+    policyAction: 'client.hubs.update',
+    resource: 'hub',
+    handler: handlers.assignHubNfc,
+    paramShape: (req) => ({ ...req.body, hubId: req.params.hubId }),
+  }));
+
+  router.post(...mobileCommand('/client/hubs/:hubId/managers', {
+    schema: hubAssignManagerSchema,
+    policyAction: 'client.hubs.update',
+    resource: 'hub',
+    handler: handlers.assignHubManager,
+    paramShape: (req) => ({ ...req.body, hubId: req.params.hubId }),
+  }));
+
+  router.post(...mobileCommand('/client/billing/invoices/:invoiceId/approve', {
+    schema: invoiceApproveSchema,
+    policyAction: 'client.billing.write',
+    resource: 'invoice',
+    handler: handlers.approveInvoice,
+    paramShape: (req) => ({ invoiceId: req.params.invoiceId }),
+  }));
+
+  router.post(...mobileCommand('/client/billing/invoices/:invoiceId/dispute', {
+    schema: invoiceDisputeSchema,
+    policyAction: 'client.billing.write',
+    resource: 'invoice',
+    handler: handlers.disputeInvoice,
+    paramShape: (req) => ({ ...req.body, invoiceId: req.params.invoiceId }),
+  }));
+
+  router.post(...mobileCommand('/client/coverage/reviews', {
+    schema: coverageReviewSchema,
+    policyAction: 'client.coverage.write',
+    resource: 'staff_review',
+    handler: handlers.rateWorkerFromCoverage,
+  }));
+
+  router.post(...mobileCommand('/client/coverage/late-workers/:assignmentId/cancel', {
+    schema: cancelLateWorkerSchema,
+    policyAction: 'client.coverage.write',
+    resource: 'assignment',
+    handler: handlers.cancelLateWorker,
+    paramShape: (req) => ({ ...req.body, assignmentId: req.params.assignmentId }),
+  }));
+
+  router.post(...mobileCommand('/staff/profile/setup', {
+    schema: staffProfileSetupSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.setupStaffProfile,
+  }));
+
+  router.post(...mobileCommand('/staff/clock-in', {
+    schema: staffClockInSchema,
+    policyAction: 'attendance.clock-in',
+    resource: 'attendance',
+    handler: handlers.staffClockIn,
+  }));
+
+  router.post(...mobileCommand('/staff/clock-out', {
+    schema: staffClockOutSchema,
+    policyAction: 'attendance.clock-out',
+    resource: 'attendance',
+    handler: handlers.staffClockOut,
+  }));
+
+  router.put(...mobileCommand('/staff/availability', {
+    schema: availabilityDayUpdateSchema,
+    policyAction: 'staff.availability.write',
+    resource: 'staff',
+    handler: handlers.updateStaffAvailabilityDay,
+  }));
+
+  router.post(...mobileCommand('/staff/availability/quick-set', {
+    schema: availabilityQuickSetSchema,
+    policyAction: 'staff.availability.write',
+    resource: 'staff',
+    handler: handlers.quickSetStaffAvailability,
+  }));
+
+  router.post(...mobileCommand('/staff/shifts/:shiftId/apply', {
+    schema: shiftApplySchema,
+    policyAction: 'staff.shifts.apply',
+    resource: 'shift',
+    handler: handlers.applyForShift,
+    paramShape: (req) => ({ ...req.body, shiftId: req.params.shiftId }),
+  }));
+
+  router.post(...mobileCommand('/staff/shifts/:shiftId/accept', {
+    schema: shiftDecisionSchema,
+    policyAction: 'staff.shifts.accept',
+    resource: 'shift',
+    handler: handlers.acceptPendingShift,
+    paramShape: (req) => ({ ...req.body, shiftId: req.params.shiftId }),
+  }));
+
+  router.post(...mobileCommand('/staff/shifts/:shiftId/decline', {
+    schema: shiftDecisionSchema,
+    policyAction: 'staff.shifts.decline',
+    resource: 'shift',
+    handler: handlers.declinePendingShift,
+    paramShape: (req) => ({ ...req.body, shiftId: req.params.shiftId }),
+  }));
+
+  router.post(...mobileCommand('/staff/shifts/:shiftId/request-swap', {
+    schema: shiftDecisionSchema,
+    policyAction: 'staff.shifts.swap',
+    resource: 'shift',
+    handler: handlers.requestShiftSwap,
+    paramShape: (req) => ({ ...req.body, shiftId: req.params.shiftId }),
+  }));
+
+  router.put(...mobileCommand('/staff/profile/personal-info', {
+    schema: personalInfoUpdateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.updatePersonalInfo,
+  }));
+
+  router.put(...mobileCommand('/staff/profile/experience', {
+    schema: profileExperienceSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.updateProfileExperience,
+  }));
+
+  router.put(...mobileCommand('/staff/profile/locations', {
+    schema: preferredLocationsUpdateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.updatePreferredLocations,
+  }));
+
+  router.post(...mobileCommand('/staff/profile/emergency-contacts', {
+    schema: emergencyContactCreateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.createEmergencyContact,
+  }));
+
+  router.put(...mobileCommand('/staff/profile/emergency-contacts/:contactId', {
+    schema: emergencyContactUpdateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.updateEmergencyContact,
+    paramShape: (req) => ({ ...req.body, contactId: req.params.contactId }),
+  }));
+
+  router.put(...mobileCommand('/staff/profile/tax-forms/:formType', {
+    schema: taxFormDraftSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff_document',
+    handler: handlers.saveTaxFormDraft,
+    paramShape: (req) => ({ ...req.body, formType: `${req.params.formType}`.toUpperCase() }),
+  }));
+
+  router.post(...mobileCommand('/staff/profile/tax-forms/:formType/submit', {
+    schema: taxFormSubmitSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff_document',
+    handler: handlers.submitTaxForm,
+    paramShape: (req) => ({ ...req.body, formType: `${req.params.formType}`.toUpperCase() }),
+  }));
+
+  router.post(...mobileCommand('/staff/profile/bank-accounts', {
+    schema: bankAccountCreateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'account',
+    handler: handlers.addStaffBankAccount,
+  }));
+
+  router.put(...mobileCommand('/staff/profile/privacy', {
+    schema: privacyUpdateSchema,
+    policyAction: 'staff.profile.write',
+    resource: 'staff',
+    handler: handlers.updatePrivacyVisibility,
+  }));
+
+  return router;
+}

backend/command-api/src/services/actor-context.js

@@ -0,0 +1,111 @@
+import { AppError } from '../lib/errors.js';
+import { query } from './db.js';
+
+export async function loadActorContext(uid) {
+  const [userResult, tenantResult, businessResult, vendorResult, staffResult] = await Promise.all([
+    query(
+      `
+      SELECT id AS "userId", email, display_name AS "displayName", phone, status
+      FROM users
+      WHERE id = $1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT tm.id AS "membershipId",
+             tm.tenant_id AS "tenantId",
+             tm.base_role AS role,
+             t.name AS "tenantName",
+             t.slug AS "tenantSlug"
+      FROM tenant_memberships tm
+      JOIN tenants t ON t.id = tm.tenant_id
+      WHERE tm.user_id = $1
+        AND tm.membership_status = 'ACTIVE'
+      ORDER BY tm.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT bm.id AS "membershipId",
+             bm.business_id AS "businessId",
+             bm.business_role AS role,
+             b.business_name AS "businessName",
+             b.slug AS "businessSlug",
+             bm.tenant_id AS "tenantId"
+      FROM business_memberships bm
+      JOIN businesses b ON b.id = bm.business_id
+      WHERE bm.user_id = $1
+        AND bm.membership_status = 'ACTIVE'
+      ORDER BY bm.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT vm.id AS "membershipId",
+             vm.vendor_id AS "vendorId",
+             vm.vendor_role AS role,
+             v.company_name AS "vendorName",
+             v.slug AS "vendorSlug",
+             vm.tenant_id AS "tenantId"
+      FROM vendor_memberships vm
+      JOIN vendors v ON v.id = vm.vendor_id
+      WHERE vm.user_id = $1
+        AND vm.membership_status = 'ACTIVE'
+      ORDER BY vm.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT s.id AS "staffId",
+             s.tenant_id AS "tenantId",
+             s.full_name AS "fullName",
+             s.email,
+             s.phone,
+             s.primary_role AS "primaryRole",
+             s.onboarding_status AS "onboardingStatus",
+             s.status,
+             s.metadata,
+             w.id AS "workforceId",
+             w.vendor_id AS "vendorId",
+             w.workforce_number AS "workforceNumber"
+      FROM staffs s
+      LEFT JOIN workforce w ON w.staff_id = s.id
+      WHERE s.user_id = $1
+      ORDER BY s.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+  ]);
+
+  return {
+    user: userResult.rows[0] || null,
+    tenant: tenantResult.rows[0] || null,
+    business: businessResult.rows[0] || null,
+    vendor: vendorResult.rows[0] || null,
+    staff: staffResult.rows[0] || null,
+  };
+}
+
+export async function requireClientContext(uid) {
+  const context = await loadActorContext(uid);
+  if (!context.user || !context.tenant || !context.business) {
+    throw new AppError('FORBIDDEN', 'Client business context is required for this route', 403, { uid });
+  }
+  return context;
+}
+
+export async function requireStaffContext(uid) {
+  const context = await loadActorContext(uid);
+  if (!context.user || !context.tenant || !context.staff) {
+    throw new AppError('FORBIDDEN', 'Staff context is required for this route', 403, { uid });
+  }
+  return context;
+}

backend/command-api/src/services/command-service.js

@@ -562,6 +562,7 @@ export async function createOrder(actor, payload) {
           `
           INSERT INTO shift_roles (
             shift_id,
+            role_id,
             role_code,
             role_name,
             workers_needed,
@@ -570,10 +571,11 @@ export async function createOrder(actor, payload) {
             bill_rate_cents,
             metadata
           )
-          VALUES ($1, $2, $3, $4, 0, $5, $6, $7::jsonb)
+          VALUES ($1, $2, $3, $4, $5, 0, $6, $7, $8::jsonb)
           `,
           [
             shift.id,
+            roleInput.roleId || null,
             roleInput.roleCode,
             roleInput.roleName,
             roleInput.workersNeeded,

backend/command-api/src/services/db.js

@@ -1,4 +1,15 @@
-import { Pool } from 'pg';
+import pg from 'pg';
+
+const { Pool, types } = pg;
+
+function parseNumericDatabaseValue(value) {
+  if (value == null) return value;
+  const parsed = Number(value);
+  return Number.isFinite(parsed) ? parsed : value;
+}
+
+types.setTypeParser(types.builtins.INT8, parseNumericDatabaseValue);
+types.setTypeParser(types.builtins.NUMERIC, parseNumericDatabaseValue);
 
 let pool;
 

backend/command-api/test/mobile-routes.test.js

@@ -0,0 +1,233 @@
+import test, { beforeEach } from 'node:test';
+import assert from 'node:assert/strict';
+import request from 'supertest';
+import { createApp } from '../src/app.js';
+import { __resetIdempotencyStoreForTests } from '../src/services/idempotency-store.js';
+
+process.env.AUTH_BYPASS = 'true';
+
+beforeEach(() => {
+  process.env.IDEMPOTENCY_STORE = 'memory';
+  delete process.env.IDEMPOTENCY_DATABASE_URL;
+  delete process.env.DATABASE_URL;
+  __resetIdempotencyStoreForTests();
+});
+
+function createMobileHandlers() {
+  return {
+    createClientOneTimeOrder: async (_actor, payload) => ({
+      orderId: 'order-1',
+      orderType: 'ONE_TIME',
+      eventName: payload.eventName,
+    }),
+    createClientRecurringOrder: async (_actor, payload) => ({
+      orderId: 'order-2',
+      orderType: 'RECURRING',
+      recurrenceDays: payload.recurrenceDays,
+    }),
+    createClientPermanentOrder: async (_actor, payload) => ({
+      orderId: 'order-3',
+      orderType: 'PERMANENT',
+      horizonDays: payload.horizonDays || 28,
+    }),
+    createEditedOrderCopy: async (_actor, payload) => ({
+      sourceOrderId: payload.orderId,
+      orderId: 'order-4',
+      cloned: true,
+    }),
+    cancelClientOrder: async (_actor, payload) => ({
+      orderId: payload.orderId,
+      status: 'CANCELLED',
+    }),
+    createHub: async (_actor, payload) => ({
+      hubId: 'hub-1',
+      name: payload.name,
+      costCenterId: payload.costCenterId,
+    }),
+    approveInvoice: async (_actor, payload) => ({
+      invoiceId: payload.invoiceId,
+      status: 'APPROVED',
+    }),
+    applyForShift: async (_actor, payload) => ({
+      shiftId: payload.shiftId,
+      status: 'APPLIED',
+    }),
+    staffClockIn: async (_actor, payload) => ({
+      assignmentId: payload.assignmentId || 'assignment-1',
+      status: 'CLOCK_IN',
+    }),
+    staffClockOut: async (_actor, payload) => ({
+      assignmentId: payload.assignmentId || 'assignment-1',
+      status: 'CLOCK_OUT',
+    }),
+    saveTaxFormDraft: async (_actor, payload) => ({
+      formType: payload.formType,
+      status: 'DRAFT',
+    }),
+    addStaffBankAccount: async (_actor, payload) => ({
+      accountType: payload.accountType,
+      last4: payload.accountNumber.slice(-4),
+    }),
+  };
+}
+
+test('POST /commands/client/orders/one-time forwards one-time order payload', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/client/orders/one-time')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'client-order-1')
+    .send({
+      hubId: '11111111-1111-4111-8111-111111111111',
+      vendorId: '22222222-2222-4222-8222-222222222222',
+      eventName: 'Google Cafe Coverage',
+      orderDate: '2026-03-20',
+      positions: [
+        {
+          roleId: '33333333-3333-4333-8333-333333333333',
+          startTime: '09:00',
+          endTime: '17:00',
+          workerCount: 2,
+          hourlyRateCents: 2800,
+        },
+      ],
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.orderId, 'order-1');
+  assert.equal(res.body.orderType, 'ONE_TIME');
+  assert.equal(res.body.eventName, 'Google Cafe Coverage');
+});
+
+test('POST /commands/client/orders/:orderId/edit injects order id from params', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/client/orders/44444444-4444-4444-8444-444444444444/edit')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'client-order-edit-1')
+    .send({
+      eventName: 'Edited Order Copy',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.sourceOrderId, '44444444-4444-4444-8444-444444444444');
+  assert.equal(res.body.cloned, true);
+});
+
+test('POST /commands/client/hubs returns injected hub response', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/client/hubs')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'hub-create-1')
+    .send({
+      tenantId: '11111111-1111-4111-8111-111111111111',
+      businessId: '22222222-2222-4222-8222-222222222222',
+      name: 'Google North Hub',
+      locationName: 'North Campus',
+      timezone: 'America/Los_Angeles',
+      latitude: 37.422,
+      longitude: -122.084,
+      geofenceRadiusMeters: 100,
+      costCenterId: '44444444-4444-4444-8444-444444444444',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.hubId, 'hub-1');
+  assert.equal(res.body.name, 'Google North Hub');
+});
+
+test('POST /commands/client/billing/invoices/:invoiceId/approve injects invoice id from params', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/client/billing/invoices/55555555-5555-4555-8555-555555555555/approve')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'invoice-approve-1')
+    .send({});
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.invoiceId, '55555555-5555-4555-8555-555555555555');
+  assert.equal(res.body.status, 'APPROVED');
+});
+
+test('POST /commands/staff/shifts/:shiftId/apply injects shift id from params', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/staff/shifts/66666666-6666-4666-8666-666666666666/apply')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'shift-apply-1')
+    .send({
+      note: 'Available tonight',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.shiftId, '66666666-6666-4666-8666-666666666666');
+  assert.equal(res.body.status, 'APPLIED');
+});
+
+test('POST /commands/staff/clock-in accepts shift-based payload', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/staff/clock-in')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'clock-in-1')
+    .send({
+      shiftId: '77777777-7777-4777-8777-777777777777',
+      sourceType: 'GEO',
+      latitude: 37.422,
+      longitude: -122.084,
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.status, 'CLOCK_IN');
+});
+
+test('POST /commands/staff/clock-out accepts assignment-based payload', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/staff/clock-out')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'clock-out-1')
+    .send({
+      assignmentId: '88888888-8888-4888-8888-888888888888',
+      breakMinutes: 30,
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.status, 'CLOCK_OUT');
+});
+
+test('PUT /commands/staff/profile/tax-forms/:formType uppercases form type', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .put('/commands/staff/profile/tax-forms/w4')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'tax-form-1')
+    .send({
+      fields: {
+        filingStatus: 'single',
+      },
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.formType, 'W4');
+  assert.equal(res.body.status, 'DRAFT');
+});
+
+test('POST /commands/staff/profile/bank-accounts uppercases account type', async () => {
+  const app = createApp({ mobileCommandHandlers: createMobileHandlers() });
+  const res = await request(app)
+    .post('/commands/staff/profile/bank-accounts')
+    .set('Authorization', 'Bearer test-token')
+    .set('Idempotency-Key', 'bank-account-1')
+    .send({
+      bankName: 'Demo Credit Union',
+      accountNumber: '1234567890',
+      routingNumber: '021000021',
+      accountType: 'checking',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.accountType, 'CHECKING');
+  assert.equal(res.body.last4, '7890');
+});

backend/core-api/package-lock.json

@@ -13,6 +13,7 @@
         "firebase-admin": "^13.0.2",
         "google-auth-library": "^9.15.1",
         "multer": "^2.0.2",
+        "pg": "^8.20.0",
         "pino": "^9.6.0",
         "pino-http": "^10.3.0",
         "zod": "^3.24.2"
@@ -2037,6 +2038,95 @@
       "integrity": "sha512-RA1GjUVMnvYFxuqovrEqZoxxW5NUZqbwKtYz/Tt7nXerk0LbLblQmrsgdeOxV5SFHf0UDggjS/bSeOZwt1pmEQ==",
       "license": "MIT"
     },
+    "node_modules/pg": {
+      "version": "8.20.0",
+      "resolved": "https://registry.npmjs.org/pg/-/pg-8.20.0.tgz",
+      "integrity": "sha512-ldhMxz2r8fl/6QkXnBD3CR9/xg694oT6DZQ2s6c/RI28OjtSOpxnPrUCGOBJ46RCUxcWdx3p6kw/xnDHjKvaRA==",
+      "license": "MIT",
+      "dependencies": {
+        "pg-connection-string": "^2.12.0",
+        "pg-pool": "^3.13.0",
+        "pg-protocol": "^1.13.0",
+        "pg-types": "2.2.0",
+        "pgpass": "1.0.5"
+      },
+      "engines": {
+        "node": ">= 16.0.0"
+      },
+      "optionalDependencies": {
+        "pg-cloudflare": "^1.3.0"
+      },
+      "peerDependencies": {
+        "pg-native": ">=3.0.1"
+      },
+      "peerDependenciesMeta": {
+        "pg-native": {
+          "optional": true
+        }
+      }
+    },
+    "node_modules/pg-cloudflare": {
+      "version": "1.3.0",
+      "resolved": "https://registry.npmjs.org/pg-cloudflare/-/pg-cloudflare-1.3.0.tgz",
+      "integrity": "sha512-6lswVVSztmHiRtD6I8hw4qP/nDm1EJbKMRhf3HCYaqud7frGysPv7FYJ5noZQdhQtN2xJnimfMtvQq21pdbzyQ==",
+      "license": "MIT",
+      "optional": true
+    },
+    "node_modules/pg-connection-string": {
+      "version": "2.12.0",
+      "resolved": "https://registry.npmjs.org/pg-connection-string/-/pg-connection-string-2.12.0.tgz",
+      "integrity": "sha512-U7qg+bpswf3Cs5xLzRqbXbQl85ng0mfSV/J0nnA31MCLgvEaAo7CIhmeyrmJpOr7o+zm0rXK+hNnT5l9RHkCkQ==",
+      "license": "MIT"
+    },
+    "node_modules/pg-int8": {
+      "version": "1.0.1",
+      "resolved": "https://registry.npmjs.org/pg-int8/-/pg-int8-1.0.1.tgz",
+      "integrity": "sha512-WCtabS6t3c8SkpDBUlb1kjOs7l66xsGdKpIPZsg4wR+B3+u9UAum2odSsF9tnvxg80h4ZxLWMy4pRjOsFIqQpw==",
+      "license": "ISC",
+      "engines": {
+        "node": ">=4.0.0"
+      }
+    },
+    "node_modules/pg-pool": {
+      "version": "3.13.0",
+      "resolved": "https://registry.npmjs.org/pg-pool/-/pg-pool-3.13.0.tgz",
+      "integrity": "sha512-gB+R+Xud1gLFuRD/QgOIgGOBE2KCQPaPwkzBBGC9oG69pHTkhQeIuejVIk3/cnDyX39av2AxomQiyPT13WKHQA==",
+      "license": "MIT",
+      "peerDependencies": {
+        "pg": ">=8.0"
+      }
+    },
+    "node_modules/pg-protocol": {
+      "version": "1.13.0",
+      "resolved": "https://registry.npmjs.org/pg-protocol/-/pg-protocol-1.13.0.tgz",
+      "integrity": "sha512-zzdvXfS6v89r6v7OcFCHfHlyG/wvry1ALxZo4LqgUoy7W9xhBDMaqOuMiF3qEV45VqsN6rdlcehHrfDtlCPc8w==",
+      "license": "MIT"
+    },
+    "node_modules/pg-types": {
+      "version": "2.2.0",
+      "resolved": "https://registry.npmjs.org/pg-types/-/pg-types-2.2.0.tgz",
+      "integrity": "sha512-qTAAlrEsl8s4OiEQY69wDvcMIdQN6wdz5ojQiOy6YRMuynxenON0O5oCpJI6lshc6scgAY8qvJ2On/p+CXY0GA==",
+      "license": "MIT",
+      "dependencies": {
+        "pg-int8": "1.0.1",
+        "postgres-array": "~2.0.0",
+        "postgres-bytea": "~1.0.0",
+        "postgres-date": "~1.0.4",
+        "postgres-interval": "^1.1.0"
+      },
+      "engines": {
+        "node": ">=4"
+      }
+    },
+    "node_modules/pgpass": {
+      "version": "1.0.5",
+      "resolved": "https://registry.npmjs.org/pgpass/-/pgpass-1.0.5.tgz",
+      "integrity": "sha512-FdW9r/jQZhSeohs1Z3sI1yxFQNFvMcnmfuj4WBMUTxOrAyLMaTcE1aAMBiTlbMNaXvBCQuVi0R7hd8udDSP7ug==",
+      "license": "MIT",
+      "dependencies": {
+        "split2": "^4.1.0"
+      }
+    },
     "node_modules/pino": {
       "version": "9.14.0",
       "resolved": "https://registry.npmjs.org/pino/-/pino-9.14.0.tgz",
@@ -2086,6 +2176,45 @@
       "integrity": "sha512-BndPH67/JxGExRgiX1dX0w1FvZck5Wa4aal9198SrRhZjH3GxKQUKIBnYJTdj2HDN3UQAS06HlfcSbQj2OHmaw==",
       "license": "MIT"
     },
+    "node_modules/postgres-array": {
+      "version": "2.0.0",
+      "resolved": "https://registry.npmjs.org/postgres-array/-/postgres-array-2.0.0.tgz",
+      "integrity": "sha512-VpZrUqU5A69eQyW2c5CA1jtLecCsN2U/bD6VilrFDWq5+5UIEVO7nazS3TEcHf1zuPYO/sqGvUvW62g86RXZuA==",
+      "license": "MIT",
+      "engines": {
+        "node": ">=4"
+      }
+    },
+    "node_modules/postgres-bytea": {
+      "version": "1.0.1",
+      "resolved": "https://registry.npmjs.org/postgres-bytea/-/postgres-bytea-1.0.1.tgz",
+      "integrity": "sha512-5+5HqXnsZPE65IJZSMkZtURARZelel2oXUEO8rH83VS/hxH5vv1uHquPg5wZs8yMAfdv971IU+kcPUczi7NVBQ==",
+      "license": "MIT",
+      "engines": {
+        "node": ">=0.10.0"
+      }
+    },
+    "node_modules/postgres-date": {
+      "version": "1.0.7",
+      "resolved": "https://registry.npmjs.org/postgres-date/-/postgres-date-1.0.7.tgz",
+      "integrity": "sha512-suDmjLVQg78nMK2UZ454hAG+OAW+HQPZ6n++TNDUX+L0+uUlLywnoxJKDou51Zm+zTCjrCl0Nq6J9C5hP9vK/Q==",
+      "license": "MIT",
+      "engines": {
+        "node": ">=0.10.0"
+      }
+    },
+    "node_modules/postgres-interval": {
+      "version": "1.2.0",
+      "resolved": "https://registry.npmjs.org/postgres-interval/-/postgres-interval-1.2.0.tgz",
+      "integrity": "sha512-9ZhXKM/rw350N1ovuWHbGxnGh/SNJ4cnxHiM0rxE4VN41wsg8P8zWn9hv/buK00RP4WvlOyr/RBDiptyxVbkZQ==",
+      "license": "MIT",
+      "dependencies": {
+        "xtend": "^4.0.0"
+      },
+      "engines": {
+        "node": ">=0.10.0"
+      }
+    },
     "node_modules/process-warning": {
       "version": "5.0.0",
       "resolved": "https://registry.npmjs.org/process-warning/-/process-warning-5.0.0.tgz",

backend/core-api/package.json

@@ -16,6 +16,7 @@
     "firebase-admin": "^13.0.2",
     "google-auth-library": "^9.15.1",
     "multer": "^2.0.2",
+    "pg": "^8.20.0",
     "pino": "^9.6.0",
     "pino-http": "^10.3.0",
     "zod": "^3.24.2"

backend/core-api/src/routes/core.js

@@ -24,6 +24,12 @@ import {
   retryVerificationJob,
   reviewVerificationJob,
 } from '../services/verification-jobs.js';
+import {
+  deleteCertificate,
+  uploadCertificate,
+  uploadProfilePhoto,
+  uploadStaffDocument,
+} from '../services/mobile-upload.js';
 
 const DEFAULT_MAX_FILE_BYTES = 10 * 1024 * 1024;
 const DEFAULT_MAX_SIGNED_URL_SECONDS = 900;
@@ -56,6 +62,14 @@ const uploadMetaSchema = z.object({
   visibility: z.enum(['public', 'private']).optional(),
 });
 
+const certificateUploadMetaSchema = z.object({
+  certificateType: z.string().min(1).max(120),
+  name: z.string().min(1).max(160),
+  issuer: z.string().max(160).optional(),
+  certificateNumber: z.string().max(160).optional(),
+  expiresAt: z.string().datetime().optional(),
+});
+
 function mockSignedUrl(fileUri, expiresInSeconds) {
   const encoded = encodeURIComponent(fileUri);
   const expiresAt = new Date(Date.now() + expiresInSeconds * 1000).toISOString();
@@ -292,7 +306,7 @@ async function handleCreateVerification(req, res, next) {
       });
     }
 
-    const created = createVerificationJob({
+    const created = await createVerificationJob({
       actorUid: req.actor.uid,
       payload,
     });
@@ -305,10 +319,107 @@ async function handleCreateVerification(req, res, next) {
   }
 }
 
+async function handleProfilePhotoUpload(req, res, next) {
+  try {
+    const file = req.file;
+    if (!file) {
+      throw new AppError('INVALID_FILE', 'Missing file in multipart form data', 400);
+    }
+    const result = await uploadProfilePhoto({
+      actorUid: req.actor.uid,
+      file,
+    });
+    return res.status(200).json({
+      ...result,
+      requestId: req.requestId,
+    });
+  } catch (error) {
+    return next(error);
+  }
+}
+
+async function handleDocumentUpload(req, res, next) {
+  try {
+    const file = req.file;
+    if (!file) {
+      throw new AppError('INVALID_FILE', 'Missing file in multipart form data', 400);
+    }
+    const result = await uploadStaffDocument({
+      actorUid: req.actor.uid,
+      documentId: req.params.documentId,
+      file,
+      routeType: 'document',
+    });
+    return res.status(200).json({
+      ...result,
+      requestId: req.requestId,
+    });
+  } catch (error) {
+    return next(error);
+  }
+}
+
+async function handleAttireUpload(req, res, next) {
+  try {
+    const file = req.file;
+    if (!file) {
+      throw new AppError('INVALID_FILE', 'Missing file in multipart form data', 400);
+    }
+    const result = await uploadStaffDocument({
+      actorUid: req.actor.uid,
+      documentId: req.params.documentId,
+      file,
+      routeType: 'attire',
+    });
+    return res.status(200).json({
+      ...result,
+      requestId: req.requestId,
+    });
+  } catch (error) {
+    return next(error);
+  }
+}
+
+async function handleCertificateUpload(req, res, next) {
+  try {
+    const file = req.file;
+    if (!file) {
+      throw new AppError('INVALID_FILE', 'Missing file in multipart form data', 400);
+    }
+    const payload = parseBody(certificateUploadMetaSchema, req.body || {});
+    const result = await uploadCertificate({
+      actorUid: req.actor.uid,
+      file,
+      payload,
+    });
+    return res.status(200).json({
+      ...result,
+      requestId: req.requestId,
+    });
+  } catch (error) {
+    return next(error);
+  }
+}
+
+async function handleCertificateDelete(req, res, next) {
+  try {
+    const result = await deleteCertificate({
+      actorUid: req.actor.uid,
+      certificateType: req.params.certificateType,
+    });
+    return res.status(200).json({
+      ...result,
+      requestId: req.requestId,
+    });
+  } catch (error) {
+    return next(error);
+  }
+}
+
 async function handleGetVerification(req, res, next) {
   try {
     const verificationId = req.params.verificationId;
-    const job = getVerificationJob(verificationId, req.actor.uid);
+    const job = await getVerificationJob(verificationId, req.actor.uid);
     return res.status(200).json({
       ...job,
       requestId: req.requestId,
@@ -322,7 +433,7 @@ async function handleReviewVerification(req, res, next) {
   try {
     const verificationId = req.params.verificationId;
     const payload = parseBody(reviewVerificationSchema, req.body || {});
-    const updated = reviewVerificationJob(verificationId, req.actor.uid, payload);
+    const updated = await reviewVerificationJob(verificationId, req.actor.uid, payload);
     return res.status(200).json({
       ...updated,
       requestId: req.requestId,
@@ -335,7 +446,7 @@ async function handleReviewVerification(req, res, next) {
 async function handleRetryVerification(req, res, next) {
   try {
     const verificationId = req.params.verificationId;
-    const updated = retryVerificationJob(verificationId, req.actor.uid);
+    const updated = await retryVerificationJob(verificationId, req.actor.uid);
     return res.status(202).json({
       ...updated,
       requestId: req.requestId,
@@ -353,6 +464,11 @@ export function createCoreRouter() {
   router.post('/invoke-llm', requireAuth, requirePolicy('core.invoke-llm', 'model'), handleInvokeLlm);
   router.post('/rapid-orders/transcribe', requireAuth, requirePolicy('core.rapid-order.transcribe', 'model'), handleRapidOrderTranscribe);
   router.post('/rapid-orders/parse', requireAuth, requirePolicy('core.rapid-order.parse', 'model'), handleRapidOrderParse);
+  router.post('/staff/profile/photo', requireAuth, requirePolicy('core.upload', 'file'), upload.single('file'), handleProfilePhotoUpload);
+  router.post('/staff/documents/:documentId/upload', requireAuth, requirePolicy('core.upload', 'file'), upload.single('file'), handleDocumentUpload);
+  router.post('/staff/attire/:documentId/upload', requireAuth, requirePolicy('core.upload', 'file'), upload.single('file'), handleAttireUpload);
+  router.post('/staff/certificates/upload', requireAuth, requirePolicy('core.upload', 'file'), upload.single('file'), handleCertificateUpload);
+  router.delete('/staff/certificates/:certificateType', requireAuth, requirePolicy('core.upload', 'file'), handleCertificateDelete);
   router.post('/verifications', requireAuth, requirePolicy('core.verification.create', 'verification'), handleCreateVerification);
   router.get('/verifications/:verificationId', requireAuth, requirePolicy('core.verification.read', 'verification'), handleGetVerification);
   router.post('/verifications/:verificationId/review', requireAuth, requirePolicy('core.verification.review', 'verification'), handleReviewVerification);

backend/core-api/src/routes/health.js

@@ -1,4 +1,5 @@
 import { Router } from 'express';
+import { checkDatabaseHealth, isDatabaseConfigured } from '../services/db.js';
 
 export const healthRouter = Router();
 
@@ -13,3 +14,31 @@ function healthHandler(req, res) {
 
 healthRouter.get('/health', healthHandler);
 healthRouter.get('/healthz', healthHandler);
+
+healthRouter.get('/readyz', async (req, res) => {
+  if (!isDatabaseConfigured()) {
+    return res.status(503).json({
+      ok: false,
+      service: 'krow-core-api',
+      status: 'DATABASE_NOT_CONFIGURED',
+      requestId: req.requestId,
+    });
+  }
+
+  const healthy = await checkDatabaseHealth().catch(() => false);
+  if (!healthy) {
+    return res.status(503).json({
+      ok: false,
+      service: 'krow-core-api',
+      status: 'DATABASE_UNAVAILABLE',
+      requestId: req.requestId,
+    });
+  }
+
+  return res.status(200).json({
+    ok: true,
+    service: 'krow-core-api',
+    status: 'READY',
+    requestId: req.requestId,
+  });
+});

backend/core-api/src/services/actor-context.js

@@ -0,0 +1,67 @@
+import { AppError } from '../lib/errors.js';
+import { query } from './db.js';
+
+export async function loadActorContext(uid) {
+  const [userResult, tenantResult, staffResult] = await Promise.all([
+    query(
+      `
+      SELECT id AS "userId", email, display_name AS "displayName", phone, status
+      FROM users
+      WHERE id = $1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT tm.id AS "membershipId",
+             tm.tenant_id AS "tenantId",
+             tm.base_role AS role,
+             t.name AS "tenantName",
+             t.slug AS "tenantSlug"
+      FROM tenant_memberships tm
+      JOIN tenants t ON t.id = tm.tenant_id
+      WHERE tm.user_id = $1
+        AND tm.membership_status = 'ACTIVE'
+      ORDER BY tm.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+    query(
+      `
+      SELECT s.id AS "staffId",
+             s.tenant_id AS "tenantId",
+             s.full_name AS "fullName",
+             s.status,
+             s.metadata
+      FROM staffs s
+      WHERE s.user_id = $1
+      ORDER BY s.created_at ASC
+      LIMIT 1
+      `,
+      [uid]
+    ),
+  ]);
+
+  return {
+    user: userResult.rows[0] || null,
+    tenant: tenantResult.rows[0] || null,
+    staff: staffResult.rows[0] || null,
+  };
+}
+
+export async function requireTenantContext(uid) {
+  const context = await loadActorContext(uid);
+  if (!context.user || !context.tenant) {
+    throw new AppError('FORBIDDEN', 'Tenant context is required for this route', 403, { uid });
+  }
+  return context;
+}
+
+export async function requireStaffContext(uid) {
+  const context = await loadActorContext(uid);
+  if (!context.user || !context.tenant || !context.staff) {
+    throw new AppError('FORBIDDEN', 'Staff context is required for this route', 403, { uid });
+  }
+  return context;
+}

backend/core-api/src/services/db.js

@@ -0,0 +1,98 @@
+import pg from 'pg';
+
+const { Pool, types } = pg;
+
+function parseNumericDatabaseValue(value) {
+  if (value == null) return value;
+  const parsed = Number(value);
+  return Number.isFinite(parsed) ? parsed : value;
+}
+
+types.setTypeParser(types.builtins.INT8, parseNumericDatabaseValue);
+types.setTypeParser(types.builtins.NUMERIC, parseNumericDatabaseValue);
+
+let pool;
+
+function parseIntOrDefault(value, fallback) {
+  const parsed = Number.parseInt(`${value || fallback}`, 10);
+  return Number.isFinite(parsed) ? parsed : fallback;
+}
+
+function resolveDatabasePoolConfig() {
+  if (process.env.DATABASE_URL) {
+    return {
+      connectionString: process.env.DATABASE_URL,
+      max: parseIntOrDefault(process.env.DB_POOL_MAX, 10),
+      idleTimeoutMillis: parseIntOrDefault(process.env.DB_IDLE_TIMEOUT_MS, 30000),
+    };
+  }
+
+  const user = process.env.DB_USER;
+  const password = process.env.DB_PASSWORD;
+  const database = process.env.DB_NAME;
+  const host = process.env.DB_HOST || (
+    process.env.INSTANCE_CONNECTION_NAME
+      ? `/cloudsql/${process.env.INSTANCE_CONNECTION_NAME}`
+      : ''
+  );
+
+  if (!user || password == null || !database || !host) {
+    return null;
+  }
+
+  return {
+    host,
+    port: parseIntOrDefault(process.env.DB_PORT, 5432),
+    user,
+    password,
+    database,
+    max: parseIntOrDefault(process.env.DB_POOL_MAX, 10),
+    idleTimeoutMillis: parseIntOrDefault(process.env.DB_IDLE_TIMEOUT_MS, 30000),
+  };
+}
+
+export function isDatabaseConfigured() {
+  return Boolean(resolveDatabasePoolConfig());
+}
+
+function getPool() {
+  if (!pool) {
+    const resolved = resolveDatabasePoolConfig();
+    if (!resolved) {
+      throw new Error('Database connection settings are required');
+    }
+    pool = new Pool(resolved);
+  }
+  return pool;
+}
+
+export async function query(text, params = []) {
+  return getPool().query(text, params);
+}
+
+export async function withTransaction(work) {
+  const client = await getPool().connect();
+  try {
+    await client.query('BEGIN');
+    const result = await work(client);
+    await client.query('COMMIT');
+    return result;
+  } catch (error) {
+    await client.query('ROLLBACK');
+    throw error;
+  } finally {
+    client.release();
+  }
+}
+
+export async function checkDatabaseHealth() {
+  const result = await query('SELECT 1 AS ok');
+  return result.rows[0]?.ok === 1;
+}
+
+export async function closePool() {
+  if (pool) {
+    await pool.end();
+    pool = null;
+  }
+}

backend/core-api/src/services/mobile-upload.js

@@ -0,0 +1,260 @@
+import { AppError } from '../lib/errors.js';
+import { requireStaffContext } from './actor-context.js';
+import { generateReadSignedUrl, uploadToGcs } from './storage.js';
+import { query, withTransaction } from './db.js';
+import { createVerificationJob } from './verification-jobs.js';
+
+function safeName(value) {
+  return `${value}`.replace(/[^a-zA-Z0-9._-]/g, '_');
+}
+
+function uploadBucket() {
+  return process.env.PRIVATE_BUCKET || 'krow-workforce-dev-private';
+}
+
+async function uploadActorFile({ actorUid, file, category }) {
+  const bucket = uploadBucket();
+  const objectPath = `uploads/${actorUid}/${category}/${Date.now()}_${safeName(file.originalname)}`;
+  const fileUri = `gs://${bucket}/${objectPath}`;
+  await uploadToGcs({
+    bucket,
+    objectPath,
+    contentType: file.mimetype,
+    buffer: file.buffer,
+  });
+  return { bucket, objectPath, fileUri };
+}
+
+async function createPreviewUrl(actorUid, fileUri) {
+  try {
+    return await generateReadSignedUrl({
+      fileUri,
+      actorUid,
+      expiresInSeconds: 900,
+    });
+  } catch {
+    return {
+      signedUrl: null,
+      expiresAt: null,
+    };
+  }
+}
+
+export async function uploadProfilePhoto({ actorUid, file }) {
+  const context = await requireStaffContext(actorUid);
+  const uploaded = await uploadActorFile({
+    actorUid,
+    file,
+    category: 'profile-photo',
+  });
+
+  await withTransaction(async (client) => {
+    await client.query(
+      `
+      UPDATE staffs
+      SET metadata = COALESCE(metadata, '{}'::jsonb) || $2::jsonb,
+          updated_at = NOW()
+      WHERE id = $1
+      `,
+      [context.staff.staffId, JSON.stringify({ profilePhotoUri: uploaded.fileUri })]
+    );
+  });
+
+  const preview = await createPreviewUrl(actorUid, uploaded.fileUri);
+  return {
+    staffId: context.staff.staffId,
+    fileUri: uploaded.fileUri,
+    signedUrl: preview.signedUrl,
+    expiresAt: preview.expiresAt,
+  };
+}
+
+async function requireDocument(tenantId, documentId, allowedTypes) {
+  const result = await query(
+    `
+    SELECT id, document_type, name
+    FROM documents
+    WHERE tenant_id = $1
+      AND id = $2
+      AND document_type = ANY($3::text[])
+    `,
+    [tenantId, documentId, allowedTypes]
+  );
+  if (result.rowCount === 0) {
+    throw new AppError('NOT_FOUND', 'Document not found for requested upload type', 404, {
+      documentId,
+      allowedTypes,
+    });
+  }
+  return result.rows[0];
+}
+
+export async function uploadStaffDocument({ actorUid, documentId, file, routeType }) {
+  const context = await requireStaffContext(actorUid);
+  const document = await requireDocument(
+    context.tenant.tenantId,
+    documentId,
+    routeType === 'attire' ? ['ATTIRE'] : ['DOCUMENT', 'GOVERNMENT_ID', 'TAX_FORM']
+  );
+  const uploaded = await uploadActorFile({
+    actorUid,
+    file,
+    category: routeType,
+  });
+  const verification = await createVerificationJob({
+    actorUid,
+    payload: {
+      type: routeType === 'attire' ? 'attire' : 'government_id',
+      subjectType: routeType === 'attire' ? 'attire_item' : 'staff_document',
+      subjectId: documentId,
+      fileUri: uploaded.fileUri,
+      metadata: {
+        routeType,
+        documentType: document.document_type,
+      },
+      rules: {
+        expectedDocumentName: document.name,
+      },
+    },
+  });
+
+  await withTransaction(async (client) => {
+    await client.query(
+      `
+      INSERT INTO staff_documents (
+        tenant_id,
+        staff_id,
+        document_id,
+        file_uri,
+        status,
+        verification_job_id,
+        metadata
+      )
+      VALUES ($1, $2, $3, $4, 'PENDING', $5, $6::jsonb)
+      ON CONFLICT (staff_id, document_id) DO UPDATE
+        SET file_uri = EXCLUDED.file_uri,
+            status = 'PENDING',
+            verification_job_id = EXCLUDED.verification_job_id,
+            metadata = COALESCE(staff_documents.metadata, '{}'::jsonb) || EXCLUDED.metadata,
+            updated_at = NOW()
+      `,
+      [
+        context.tenant.tenantId,
+        context.staff.staffId,
+        document.id,
+        uploaded.fileUri,
+        verification.verificationId,
+        JSON.stringify({
+          verificationStatus: verification.status,
+          routeType,
+        }),
+      ]
+    );
+  });
+
+  const preview = await createPreviewUrl(actorUid, uploaded.fileUri);
+  return {
+    documentId: document.id,
+    documentType: document.document_type,
+    fileUri: uploaded.fileUri,
+    signedUrl: preview.signedUrl,
+    expiresAt: preview.expiresAt,
+    verification,
+  };
+}
+
+export async function uploadCertificate({ actorUid, file, payload }) {
+  const context = await requireStaffContext(actorUid);
+  const uploaded = await uploadActorFile({
+    actorUid,
+    file,
+    category: 'certificate',
+  });
+  const verification = await createVerificationJob({
+    actorUid,
+    payload: {
+      type: 'certification',
+      subjectType: 'certificate',
+      subjectId: payload.certificateType,
+      fileUri: uploaded.fileUri,
+      metadata: {
+        certificateType: payload.certificateType,
+        name: payload.name,
+        issuer: payload.issuer || null,
+        certificateNumber: payload.certificateNumber || null,
+      },
+      rules: {
+        certificateType: payload.certificateType,
+        name: payload.name,
+      },
+    },
+  });
+
+  const certificateResult = await withTransaction(async (client) => {
+    return client.query(
+      `
+      INSERT INTO certificates (
+        tenant_id,
+        staff_id,
+        certificate_type,
+        certificate_number,
+        issued_at,
+        expires_at,
+        status,
+        file_uri,
+        verification_job_id,
+        metadata
+      )
+      VALUES ($1, $2, $3, $4, NOW(), $5, 'PENDING', $6, $7, $8::jsonb)
+      RETURNING id
+      `,
+      [
+        context.tenant.tenantId,
+        context.staff.staffId,
+        payload.certificateType,
+        payload.certificateNumber || null,
+        payload.expiresAt || null,
+        uploaded.fileUri,
+        verification.verificationId,
+        JSON.stringify({
+          name: payload.name,
+          issuer: payload.issuer || null,
+          verificationStatus: verification.status,
+        }),
+      ]
+    );
+  });
+
+  const preview = await createPreviewUrl(actorUid, uploaded.fileUri);
+  return {
+    certificateId: certificateResult.rows[0].id,
+    certificateType: payload.certificateType,
+    fileUri: uploaded.fileUri,
+    signedUrl: preview.signedUrl,
+    expiresAt: preview.expiresAt,
+    verification,
+  };
+}
+
+export async function deleteCertificate({ actorUid, certificateType }) {
+  const context = await requireStaffContext(actorUid);
+  const result = await query(
+    `
+    DELETE FROM certificates
+    WHERE tenant_id = $1
+      AND staff_id = $2
+      AND certificate_type = $3
+    RETURNING id
+    `,
+    [context.tenant.tenantId, context.staff.staffId, certificateType]
+  );
+  if (result.rowCount === 0) {
+    throw new AppError('NOT_FOUND', 'Certificate not found for current staff user', 404, {
+      certificateType,
+    });
+  }
+  return {
+    certificateId: result.rows[0].id,
+    deleted: true,
+  };
+}

backend/core-api/src/services/verification-jobs.js

@@ -1,9 +1,8 @@
-import crypto from 'node:crypto';
 import { AppError } from '../lib/errors.js';
+import { isDatabaseConfigured, query, withTransaction } from './db.js';
+import { requireTenantContext } from './actor-context.js';
 import { invokeVertexMultimodalModel } from './llm.js';
 
-const jobs = new Map();
-
 export const VerificationStatus = Object.freeze({
   PENDING: 'PENDING',
   PROCESSING: 'PROCESSING',
@@ -15,82 +14,96 @@ export const VerificationStatus = Object.freeze({
   ERROR: 'ERROR',
 });
 
-const MACHINE_TERMINAL_STATUSES = new Set([
-  VerificationStatus.AUTO_PASS,
-  VerificationStatus.AUTO_FAIL,
-  VerificationStatus.NEEDS_REVIEW,
-  VerificationStatus.ERROR,
-]);
-
 const HUMAN_TERMINAL_STATUSES = new Set([
   VerificationStatus.APPROVED,
   VerificationStatus.REJECTED,
 ]);
 
-function nowIso() {
-  return new Date().toISOString();
+const memoryVerificationJobs = new Map();
+
+function useMemoryStore() {
+  if (process.env.VERIFICATION_STORE === 'memory') {
+    return true;
+  }
+  return !isDatabaseConfigured() && (process.env.NODE_ENV === 'test' || process.env.AUTH_BYPASS === 'true');
+}
+
+function nextVerificationId() {
+  if (typeof crypto?.randomUUID === 'function') {
+    return crypto.randomUUID();
+  }
+  return `verification_${Date.now()}_${Math.random().toString(36).slice(2, 10)}`;
+}
+
+function loadMemoryJob(verificationId) {
+  const job = memoryVerificationJobs.get(verificationId);
+  if (!job) {
+    throw new AppError('NOT_FOUND', 'Verification not found', 404, {
+      verificationId,
+    });
+  }
+  return job;
+}
+
+async function processVerificationJobInMemory(verificationId) {
+  const job = memoryVerificationJobs.get(verificationId);
+  if (!job || job.status !== VerificationStatus.PENDING) {
+    return;
+  }
+
+  job.status = VerificationStatus.PROCESSING;
+  job.updated_at = new Date().toISOString();
+  memoryVerificationJobs.set(verificationId, job);
+
+  const workItem = {
+    id: job.id,
+    type: job.type,
+    fileUri: job.file_uri,
+    subjectType: job.subject_type,
+    subjectId: job.subject_id,
+    rules: job.metadata?.rules || {},
+    metadata: job.metadata || {},
+  };
+
+  try {
+    const result = workItem.type === 'attire'
+      ? await runAttireChecks(workItem)
+      : await runThirdPartyChecks(workItem, workItem.type);
+
+    const updated = {
+      ...job,
+      status: result.status,
+      confidence: result.confidence,
+      reasons: result.reasons || [],
+      extracted: result.extracted || {},
+      provider_name: result.provider?.name || null,
+      provider_reference: result.provider?.reference || null,
+      updated_at: new Date().toISOString(),
+    };
+    memoryVerificationJobs.set(verificationId, updated);
+  } catch (error) {
+    const updated = {
+      ...job,
+      status: VerificationStatus.ERROR,
+      reasons: [error?.message || 'Verification processing failed'],
+      provider_name: 'verification-worker',
+      provider_reference: `error:${error?.code || 'unknown'}`,
+      updated_at: new Date().toISOString(),
+    };
+    memoryVerificationJobs.set(verificationId, updated);
+  }
 }
 
 function accessMode() {
   return process.env.VERIFICATION_ACCESS_MODE || 'authenticated';
 }
 
-function eventRecord({ fromStatus, toStatus, actorType, actorId, details = {} }) {
-  return {
-    id: crypto.randomUUID(),
-    fromStatus,
-    toStatus,
-    actorType,
-    actorId,
-    details,
-    createdAt: nowIso(),
-  };
+function providerTimeoutMs() {
+  return Number.parseInt(process.env.VERIFICATION_PROVIDER_TIMEOUT_MS || '8000', 10);
 }
 
-function toPublicJob(job) {
-  return {
-    verificationId: job.id,
-    type: job.type,
-    subjectType: job.subjectType,
-    subjectId: job.subjectId,
-    fileUri: job.fileUri,
-    status: job.status,
-    confidence: job.confidence,
-    reasons: job.reasons,
-    extracted: job.extracted,
-    provider: job.provider,
-    review: job.review,
-    createdAt: job.createdAt,
-    updatedAt: job.updatedAt,
-  };
-}
-
-function assertAccess(job, actorUid) {
-  if (accessMode() === 'authenticated') {
-    return;
-  }
-  if (job.ownerUid !== actorUid) {
-    throw new AppError('FORBIDDEN', 'Not allowed to access this verification', 403);
-  }
-}
-
-function requireJob(id) {
-  const job = jobs.get(id);
-  if (!job) {
-    throw new AppError('NOT_FOUND', 'Verification not found', 404, { verificationId: id });
-  }
-  return job;
-}
-
-function normalizeMachineStatus(status) {
-  if (
-    status === VerificationStatus.AUTO_PASS
-    || status === VerificationStatus.AUTO_FAIL
-    || status === VerificationStatus.NEEDS_REVIEW
-  ) {
-    return status;
-  }
-  return VerificationStatus.NEEDS_REVIEW;
+function attireModel() {
+  return process.env.VERIFICATION_ATTIRE_MODEL || 'gemini-2.0-flash-lite-001';
 }
 
 function clampConfidence(value, fallback = 0.5) {
@@ -108,12 +121,89 @@ function asReasonList(reasons, fallback) {
   return [fallback];
 }
 
-function providerTimeoutMs() {
-  return Number.parseInt(process.env.VERIFICATION_PROVIDER_TIMEOUT_MS || '8000', 10);
+function normalizeMachineStatus(status) {
+  if (
+    status === VerificationStatus.AUTO_PASS
+    || status === VerificationStatus.AUTO_FAIL
+    || status === VerificationStatus.NEEDS_REVIEW
+  ) {
+    return status;
+  }
+  return VerificationStatus.NEEDS_REVIEW;
 }
 
-function attireModel() {
-  return process.env.VERIFICATION_ATTIRE_MODEL || 'gemini-2.0-flash-lite-001';
+function toPublicJob(row) {
+  if (!row) return null;
+  return {
+    verificationId: row.id,
+    type: row.type,
+    subjectType: row.subject_type,
+    subjectId: row.subject_id,
+    fileUri: row.file_uri,
+    status: row.status,
+    confidence: row.confidence == null ? null : Number(row.confidence),
+    reasons: Array.isArray(row.reasons) ? row.reasons : [],
+    extracted: row.extracted || {},
+    provider: row.provider_name
+      ? {
+          name: row.provider_name,
+          reference: row.provider_reference || null,
+        }
+      : null,
+    review: row.review || {},
+    createdAt: row.created_at,
+    updatedAt: row.updated_at,
+  };
+}
+
+function assertAccess(row, actorUid) {
+  if (accessMode() === 'authenticated') {
+    return;
+  }
+  if (row.owner_user_id !== actorUid) {
+    throw new AppError('FORBIDDEN', 'Not allowed to access this verification', 403);
+  }
+}
+
+async function loadJob(verificationId) {
+  const result = await query(
+    `
+    SELECT *
+    FROM verification_jobs
+    WHERE id = $1
+    `,
+    [verificationId]
+  );
+  if (result.rowCount === 0) {
+    throw new AppError('NOT_FOUND', 'Verification not found', 404, {
+      verificationId,
+    });
+  }
+  return result.rows[0];
+}
+
+async function appendVerificationEvent(client, {
+  verificationJobId,
+  fromStatus,
+  toStatus,
+  actorType,
+  actorId,
+  details = {},
+}) {
+  await client.query(
+    `
+    INSERT INTO verification_events (
+      verification_job_id,
+      from_status,
+      to_status,
+      actor_type,
+      actor_id,
+      details
+    )
+    VALUES ($1, $2, $3, $4, $5, $6::jsonb)
+    `,
+    [verificationJobId, fromStatus, toStatus, actorType, actorId, JSON.stringify(details)]
+  );
 }
 
 async function runAttireChecks(job) {
@@ -258,47 +348,26 @@ async function runThirdPartyChecks(job, type) {
       signal: controller.signal,
     });
 
-    const bodyText = await response.text();
-    let body = {};
-    try {
-      body = bodyText ? JSON.parse(bodyText) : {};
-    } catch {
-      body = {};
-    }
-
+    const payload = await response.json().catch(() => ({}));
     if (!response.ok) {
-      return {
-        status: VerificationStatus.NEEDS_REVIEW,
-        confidence: 0.35,
-        reasons: [`${provider.name} returned ${response.status}`],
-        extracted: {},
-        provider: {
-          name: provider.name,
-          reference: body?.reference || null,
-        },
-      };
+      throw new Error(payload?.error || payload?.message || `${provider.name} failed`);
     }
 
     return {
-      status: normalizeMachineStatus(body.status),
-      confidence: clampConfidence(body.confidence, 0.6),
-      reasons: asReasonList(body.reasons, `${provider.name} completed check`),
-      extracted: body.extracted || {},
+      status: normalizeMachineStatus(payload.status),
+      confidence: clampConfidence(payload.confidence, 0.6),
+      reasons: asReasonList(payload.reasons, `${provider.name} completed`),
+      extracted: payload.extracted || {},
       provider: {
         name: provider.name,
-        reference: body.reference || null,
+        reference: payload.reference || null,
       },
     };
   } catch (error) {
-    const isAbort = error?.name === 'AbortError';
     return {
       status: VerificationStatus.NEEDS_REVIEW,
-      confidence: 0.3,
-      reasons: [
-        isAbort
-          ? `${provider.name} timeout, manual review required`
-          : `${provider.name} unavailable, manual review required`,
-      ],
+      confidence: 0.35,
+      reasons: [error?.message || `${provider.name} unavailable`],
       extracted: {},
       provider: {
         name: provider.name,
@@ -310,201 +379,462 @@ async function runThirdPartyChecks(job, type) {
   }
 }
 
-async function runMachineChecks(job) {
-  if (job.type === 'attire') {
-    return runAttireChecks(job);
-  }
+async function processVerificationJob(verificationId) {
+  const startedJob = await withTransaction(async (client) => {
+    const result = await client.query(
+      `
+      SELECT *
+      FROM verification_jobs
+      WHERE id = $1
+      FOR UPDATE
+      `,
+      [verificationId]
+    );
 
-  if (job.type === 'government_id') {
-    return runThirdPartyChecks(job, 'government_id');
-  }
+    if (result.rowCount === 0) {
+      return null;
+    }
 
-  return runThirdPartyChecks(job, 'certification');
-}
+    const job = result.rows[0];
+    if (job.status !== VerificationStatus.PENDING) {
+      return null;
+    }
 
-async function processVerificationJob(id) {
-  const job = requireJob(id);
-  if (job.status !== VerificationStatus.PENDING) {
+    await client.query(
+      `
+      UPDATE verification_jobs
+      SET status = $2,
+          updated_at = NOW()
+      WHERE id = $1
+      `,
+      [verificationId, VerificationStatus.PROCESSING]
+    );
+
+    await appendVerificationEvent(client, {
+      verificationJobId: verificationId,
+      fromStatus: job.status,
+      toStatus: VerificationStatus.PROCESSING,
+      actorType: 'worker',
+      actorId: 'verification-worker',
+    });
+
+    return {
+      id: verificationId,
+      type: job.type,
+      fileUri: job.file_uri,
+      subjectType: job.subject_type,
+      subjectId: job.subject_id,
+      rules: job.metadata?.rules || {},
+      metadata: job.metadata || {},
+    };
+  });
+
+  if (!startedJob) {
     return;
   }
 
-  const beforeProcessing = job.status;
-  job.status = VerificationStatus.PROCESSING;
-  job.updatedAt = nowIso();
-  job.events.push(
-    eventRecord({
-      fromStatus: beforeProcessing,
-      toStatus: VerificationStatus.PROCESSING,
-      actorType: 'system',
-      actorId: 'verification-worker',
-    })
-  );
-
   try {
-    const outcome = await runMachineChecks(job);
-    if (!MACHINE_TERMINAL_STATUSES.has(outcome.status)) {
-      throw new Error(`Invalid machine outcome status: ${outcome.status}`);
-    }
-    const fromStatus = job.status;
-    job.status = outcome.status;
-    job.confidence = outcome.confidence;
-    job.reasons = outcome.reasons;
-    job.extracted = outcome.extracted;
-    job.provider = outcome.provider;
-    job.updatedAt = nowIso();
-    job.events.push(
-      eventRecord({
-        fromStatus,
-        toStatus: job.status,
-        actorType: 'system',
+    const result = startedJob.type === 'attire'
+      ? await runAttireChecks(startedJob)
+      : await runThirdPartyChecks(startedJob, startedJob.type);
+
+    await withTransaction(async (client) => {
+      await client.query(
+        `
+        UPDATE verification_jobs
+        SET status = $2,
+            confidence = $3,
+            reasons = $4::jsonb,
+            extracted = $5::jsonb,
+            provider_name = $6,
+            provider_reference = $7,
+            updated_at = NOW()
+        WHERE id = $1
+        `,
+        [
+          verificationId,
+          result.status,
+          result.confidence,
+          JSON.stringify(result.reasons || []),
+          JSON.stringify(result.extracted || {}),
+          result.provider?.name || null,
+          result.provider?.reference || null,
+        ]
+      );
+
+      await appendVerificationEvent(client, {
+        verificationJobId: verificationId,
+        fromStatus: VerificationStatus.PROCESSING,
+        toStatus: result.status,
+        actorType: 'worker',
         actorId: 'verification-worker',
         details: {
-          confidence: job.confidence,
-          reasons: job.reasons,
-          provider: job.provider,
+          confidence: result.confidence,
         },
-      })
-    );
+      });
+    });
   } catch (error) {
-    const fromStatus = job.status;
-    job.status = VerificationStatus.ERROR;
-    job.confidence = null;
-    job.reasons = [error?.message || 'Verification processing failed'];
-    job.extracted = {};
-    job.provider = {
-      name: 'verification-worker',
-      reference: null,
-    };
-    job.updatedAt = nowIso();
-    job.events.push(
-      eventRecord({
-        fromStatus,
+    await withTransaction(async (client) => {
+      await client.query(
+        `
+        UPDATE verification_jobs
+        SET status = $2,
+            reasons = $3::jsonb,
+            provider_name = 'verification-worker',
+            provider_reference = $4,
+            updated_at = NOW()
+        WHERE id = $1
+        `,
+        [
+          verificationId,
+          VerificationStatus.ERROR,
+          JSON.stringify([error?.message || 'Verification processing failed']),
+          `error:${error?.code || 'unknown'}`,
+        ]
+      );
+
+      await appendVerificationEvent(client, {
+        verificationJobId: verificationId,
+        fromStatus: VerificationStatus.PROCESSING,
         toStatus: VerificationStatus.ERROR,
-        actorType: 'system',
+        actorType: 'worker',
         actorId: 'verification-worker',
         details: {
           error: error?.message || 'Verification processing failed',
         },
-      })
-    );
-  }
-}
-
-function queueVerificationProcessing(id) {
-  setTimeout(() => {
-    processVerificationJob(id).catch(() => {});
-  }, 0);
-}
-
-export function createVerificationJob({ actorUid, payload }) {
-  const now = nowIso();
-  const id = `ver_${crypto.randomUUID()}`;
-  const job = {
-    id,
-    type: payload.type,
-    subjectType: payload.subjectType || null,
-    subjectId: payload.subjectId || null,
-    ownerUid: actorUid,
-    fileUri: payload.fileUri,
-    rules: payload.rules || {},
-    metadata: payload.metadata || {},
-    status: VerificationStatus.PENDING,
-    confidence: null,
-    reasons: [],
-    extracted: {},
-    provider: null,
-    review: null,
-    createdAt: now,
-    updatedAt: now,
-    events: [
-      eventRecord({
-        fromStatus: null,
-        toStatus: VerificationStatus.PENDING,
-        actorType: 'system',
-        actorId: actorUid,
-      }),
-    ],
-  };
-  jobs.set(id, job);
-  queueVerificationProcessing(id);
-  return toPublicJob(job);
-}
-
-export function getVerificationJob(verificationId, actorUid) {
-  const job = requireJob(verificationId);
-  assertAccess(job, actorUid);
-  return toPublicJob(job);
-}
-
-export function reviewVerificationJob(verificationId, actorUid, review) {
-  const job = requireJob(verificationId);
-  assertAccess(job, actorUid);
-
-  if (HUMAN_TERMINAL_STATUSES.has(job.status)) {
-    throw new AppError('CONFLICT', 'Verification already finalized', 409, {
-      verificationId,
-      status: job.status,
+      });
     });
   }
+}
 
-  const fromStatus = job.status;
-  job.status = review.decision;
-  job.review = {
-    decision: review.decision,
-    reviewedBy: actorUid,
-    reviewedAt: nowIso(),
-    note: review.note || '',
-    reasonCode: review.reasonCode || 'MANUAL_REVIEW',
-  };
-  job.updatedAt = nowIso();
-  job.events.push(
-    eventRecord({
-      fromStatus,
-      toStatus: job.status,
+function queueVerificationProcessing(verificationId) {
+  setImmediate(() => {
+    const worker = useMemoryStore() ? processVerificationJobInMemory : processVerificationJob;
+    worker(verificationId).catch(() => {});
+  });
+}
+
+export async function createVerificationJob({ actorUid, payload }) {
+  if (useMemoryStore()) {
+    const timestamp = new Date().toISOString();
+    const created = {
+      id: nextVerificationId(),
+      tenant_id: null,
+      staff_id: null,
+      owner_user_id: actorUid,
+      type: payload.type,
+      subject_type: payload.subjectType || null,
+      subject_id: payload.subjectId || null,
+      file_uri: payload.fileUri,
+      status: VerificationStatus.PENDING,
+      confidence: null,
+      reasons: [],
+      extracted: {},
+      provider_name: null,
+      provider_reference: null,
+      review: {},
+      metadata: {
+        ...(payload.metadata || {}),
+        rules: payload.rules || {},
+      },
+      created_at: timestamp,
+      updated_at: timestamp,
+    };
+    memoryVerificationJobs.set(created.id, created);
+    queueVerificationProcessing(created.id);
+    return toPublicJob(created);
+  }
+
+  const context = await requireTenantContext(actorUid);
+  const created = await withTransaction(async (client) => {
+    const result = await client.query(
+      `
+      INSERT INTO verification_jobs (
+        tenant_id,
+        staff_id,
+        document_id,
+        owner_user_id,
+        type,
+        subject_type,
+        subject_id,
+        file_uri,
+        status,
+        reasons,
+        extracted,
+        review,
+        metadata
+      )
+      VALUES (
+        $1,
+        $2,
+        NULL,
+        $3,
+        $4,
+        $5,
+        $6,
+        $7,
+        'PENDING',
+        '[]'::jsonb,
+        '{}'::jsonb,
+        '{}'::jsonb,
+        $8::jsonb
+      )
+      RETURNING *
+      `,
+      [
+        context.tenant.tenantId,
+        context.staff?.staffId || null,
+        actorUid,
+        payload.type,
+        payload.subjectType || null,
+        payload.subjectId || null,
+        payload.fileUri,
+        JSON.stringify({
+          ...(payload.metadata || {}),
+          rules: payload.rules || {},
+        }),
+      ]
+    );
+
+    await appendVerificationEvent(client, {
+      verificationJobId: result.rows[0].id,
+      fromStatus: null,
+      toStatus: VerificationStatus.PENDING,
+      actorType: 'system',
+      actorId: actorUid,
+    });
+
+    return result.rows[0];
+  });
+
+  queueVerificationProcessing(created.id);
+  return toPublicJob(created);
+}
+
+export async function getVerificationJob(verificationId, actorUid) {
+  if (useMemoryStore()) {
+    const job = loadMemoryJob(verificationId);
+    assertAccess(job, actorUid);
+    return toPublicJob(job);
+  }
+
+  const job = await loadJob(verificationId);
+  assertAccess(job, actorUid);
+  return toPublicJob(job);
+}
+
+export async function reviewVerificationJob(verificationId, actorUid, review) {
+  if (useMemoryStore()) {
+    const job = loadMemoryJob(verificationId);
+    assertAccess(job, actorUid);
+    if (HUMAN_TERMINAL_STATUSES.has(job.status)) {
+      throw new AppError('CONFLICT', 'Verification already finalized', 409, {
+        verificationId,
+        status: job.status,
+      });
+    }
+
+    const reviewPayload = {
+      decision: review.decision,
+      reviewedBy: actorUid,
+      reviewedAt: new Date().toISOString(),
+      note: review.note || '',
+      reasonCode: review.reasonCode || 'MANUAL_REVIEW',
+    };
+
+    const updated = {
+      ...job,
+      status: review.decision,
+      review: reviewPayload,
+      updated_at: new Date().toISOString(),
+    };
+    memoryVerificationJobs.set(verificationId, updated);
+    return toPublicJob(updated);
+  }
+
+  const context = await requireTenantContext(actorUid);
+  const updated = await withTransaction(async (client) => {
+    const result = await client.query(
+      `
+      SELECT *
+      FROM verification_jobs
+      WHERE id = $1
+      FOR UPDATE
+      `,
+      [verificationId]
+    );
+    if (result.rowCount === 0) {
+      throw new AppError('NOT_FOUND', 'Verification not found', 404, { verificationId });
+    }
+
+    const job = result.rows[0];
+    assertAccess(job, actorUid);
+    if (HUMAN_TERMINAL_STATUSES.has(job.status)) {
+      throw new AppError('CONFLICT', 'Verification already finalized', 409, {
+        verificationId,
+        status: job.status,
+      });
+    }
+
+    const reviewPayload = {
+      decision: review.decision,
+      reviewedBy: actorUid,
+      reviewedAt: new Date().toISOString(),
+      note: review.note || '',
+      reasonCode: review.reasonCode || 'MANUAL_REVIEW',
+    };
+
+    await client.query(
+      `
+      UPDATE verification_jobs
+      SET status = $2,
+          review = $3::jsonb,
+          updated_at = NOW()
+      WHERE id = $1
+      `,
+      [verificationId, review.decision, JSON.stringify(reviewPayload)]
+    );
+
+    await client.query(
+      `
+      INSERT INTO verification_reviews (
+        verification_job_id,
+        reviewer_user_id,
+        decision,
+        note,
+        reason_code
+      )
+      VALUES ($1, $2, $3, $4, $5)
+      `,
+      [verificationId, actorUid, review.decision, review.note || null, review.reasonCode || 'MANUAL_REVIEW']
+    );
+
+    await appendVerificationEvent(client, {
+      verificationJobId: verificationId,
+      fromStatus: job.status,
+      toStatus: review.decision,
       actorType: 'reviewer',
       actorId: actorUid,
       details: {
-        reasonCode: job.review.reasonCode,
+        reasonCode: review.reasonCode || 'MANUAL_REVIEW',
       },
-    })
-  );
+    });
 
-  return toPublicJob(job);
+    return {
+      ...job,
+      status: review.decision,
+      review: reviewPayload,
+      updated_at: new Date().toISOString(),
+    };
+  });
+
+  void context;
+  return toPublicJob(updated);
 }
 
-export function retryVerificationJob(verificationId, actorUid) {
-  const job = requireJob(verificationId);
-  assertAccess(job, actorUid);
+export async function retryVerificationJob(verificationId, actorUid) {
+  if (useMemoryStore()) {
+    const job = loadMemoryJob(verificationId);
+    assertAccess(job, actorUid);
+    if (job.status === VerificationStatus.PROCESSING) {
+      throw new AppError('CONFLICT', 'Cannot retry while verification is processing', 409, {
+        verificationId,
+      });
+    }
 
-  if (job.status === VerificationStatus.PROCESSING) {
-    throw new AppError('CONFLICT', 'Cannot retry while verification is processing', 409, {
-      verificationId,
-    });
+    const updated = {
+      ...job,
+      status: VerificationStatus.PENDING,
+      confidence: null,
+      reasons: [],
+      extracted: {},
+      provider_name: null,
+      provider_reference: null,
+      review: {},
+      updated_at: new Date().toISOString(),
+    };
+    memoryVerificationJobs.set(verificationId, updated);
+    queueVerificationProcessing(verificationId);
+    return toPublicJob(updated);
   }
 
-  const fromStatus = job.status;
-  job.status = VerificationStatus.PENDING;
-  job.confidence = null;
-  job.reasons = [];
-  job.extracted = {};
-  job.provider = null;
-  job.review = null;
-  job.updatedAt = nowIso();
-  job.events.push(
-    eventRecord({
-      fromStatus,
+  const updated = await withTransaction(async (client) => {
+    const result = await client.query(
+      `
+      SELECT *
+      FROM verification_jobs
+      WHERE id = $1
+      FOR UPDATE
+      `,
+      [verificationId]
+    );
+
+    if (result.rowCount === 0) {
+      throw new AppError('NOT_FOUND', 'Verification not found', 404, { verificationId });
+    }
+
+    const job = result.rows[0];
+    assertAccess(job, actorUid);
+    if (job.status === VerificationStatus.PROCESSING) {
+      throw new AppError('CONFLICT', 'Cannot retry while verification is processing', 409, {
+        verificationId,
+      });
+    }
+
+    await client.query(
+      `
+      UPDATE verification_jobs
+      SET status = $2,
+          confidence = NULL,
+          reasons = '[]'::jsonb,
+          extracted = '{}'::jsonb,
+          provider_name = NULL,
+          provider_reference = NULL,
+          review = '{}'::jsonb,
+          updated_at = NOW()
+      WHERE id = $1
+      `,
+      [verificationId, VerificationStatus.PENDING]
+    );
+
+    await appendVerificationEvent(client, {
+      verificationJobId: verificationId,
+      fromStatus: job.status,
       toStatus: VerificationStatus.PENDING,
       actorType: 'reviewer',
       actorId: actorUid,
       details: {
         retried: true,
       },
-    })
-  );
+    });
+
+    return {
+      ...job,
+      status: VerificationStatus.PENDING,
+      confidence: null,
+      reasons: [],
+      extracted: {},
+      provider_name: null,
+      provider_reference: null,
+      review: {},
+      updated_at: new Date().toISOString(),
+    };
+  });
+
   queueVerificationProcessing(verificationId);
-  return toPublicJob(job);
+  return toPublicJob(updated);
 }
 
-export function __resetVerificationJobsForTests() {
-  jobs.clear();
+export async function __resetVerificationJobsForTests() {
+  if (process.env.NODE_ENV !== 'test' && process.env.AUTH_BYPASS !== 'true') {
+    return;
+  }
+  memoryVerificationJobs.clear();
+  try {
+    await query('DELETE FROM verification_reviews');
+    await query('DELETE FROM verification_events');
+    await query('DELETE FROM verification_jobs');
+  } catch {
+    // Intentionally ignore when tests run without a configured database.
+  }
 }

backend/core-api/test/app.test.js

@@ -5,7 +5,7 @@ import { createApp } from '../src/app.js';
 import { __resetLlmRateLimitForTests } from '../src/services/llm-rate-limit.js';
 import { __resetVerificationJobsForTests } from '../src/services/verification-jobs.js';
 
-beforeEach(() => {
+beforeEach(async () => {
   process.env.AUTH_BYPASS = 'true';
   process.env.LLM_MOCK = 'true';
   process.env.SIGNED_URL_MOCK = 'true';
@@ -15,8 +15,9 @@ beforeEach(() => {
   process.env.VERIFICATION_REQUIRE_FILE_EXISTS = 'false';
   process.env.VERIFICATION_ACCESS_MODE = 'authenticated';
   process.env.VERIFICATION_ATTIRE_PROVIDER = 'mock';
+  process.env.VERIFICATION_STORE = 'memory';
   __resetLlmRateLimitForTests();
-  __resetVerificationJobsForTests();
+  await __resetVerificationJobsForTests();
 });
 
 async function waitForMachineStatus(app, verificationId, maxAttempts = 30) {
@@ -49,6 +50,22 @@ test('GET /healthz returns healthy response', async () => {
   assert.equal(typeof res.headers['x-request-id'], 'string');
 });
 
+test('GET /readyz reports database not configured when env is absent', async () => {
+  delete process.env.DATABASE_URL;
+  delete process.env.DB_HOST;
+  delete process.env.DB_NAME;
+  delete process.env.DB_USER;
+  delete process.env.DB_PASSWORD;
+  delete process.env.INSTANCE_CONNECTION_NAME;
+  delete process.env.VERIFICATION_STORE;
+
+  const app = createApp();
+  const res = await request(app).get('/readyz');
+
+  assert.equal(res.status, 503);
+  assert.equal(res.body.status, 'DATABASE_NOT_CONFIGURED');
+});
+
 test('POST /core/create-signed-url requires auth', async () => {
   process.env.AUTH_BYPASS = 'false';
   const app = createApp();

backend/query-api/src/data/faqs.js

@@ -0,0 +1,41 @@
+export const FAQ_CATEGORIES = [
+  {
+    category: 'Getting Started',
+    items: [
+      {
+        question: 'How do I complete my worker profile?',
+        answer: 'Finish your personal info, preferred locations, experience, emergency contact, attire, and tax forms so shift applications and clock-in become available.',
+      },
+      {
+        question: 'Why can I not apply to shifts yet?',
+        answer: 'The worker profile must be complete before the platform allows applications and shift acceptance. Missing sections are returned by the profile completion endpoints.',
+      },
+    ],
+  },
+  {
+    category: 'Shifts And Attendance',
+    items: [
+      {
+        question: 'How does clock-in work?',
+        answer: 'Clock-in validates that you are assigned to the shift, near the configured hub geofence, and using the expected clock-in source such as near-field communication when required.',
+      },
+      {
+        question: 'What happens if I request a swap?',
+        answer: 'The assignment moves to swap-requested status so operations can refill the shift while keeping an audit trail of the original assignment.',
+      },
+    ],
+  },
+  {
+    category: 'Payments And Compliance',
+    items: [
+      {
+        question: 'When do I see my earnings?',
+        answer: 'Completed and processed time records appear in the worker payments summary, history, and time-card screens after attendance closes and payment processing runs.',
+      },
+      {
+        question: 'How are documents and certificates verified?',
+        answer: 'Uploads create verification jobs that run automatic checks first and then allow manual review when confidence is low or a provider is unavailable.',
+      },
+    ],
+  },
+];

backend/query-api/src/routes/mobile.js

@@ -1,32 +1,47 @@
 import { Router } from 'express';
 import { requireAuth, requirePolicy } from '../middleware/auth.js';
 import {
+  getCoverageReport,
   getClientDashboard,
   getClientSession,
   getCoverageStats,
   getCurrentAttendanceStatus,
   getCurrentBill,
+  getDailyOpsReport,
   getPaymentChart,
   getPaymentsSummary,
   getPersonalInfo,
+  getPerformanceReport,
   getProfileSectionsStatus,
+  getPrivacySettings,
+  getForecastReport,
+  getNoShowReport,
+  getOrderReorderPreview,
+  getReportSummary,
   getSavings,
   getStaffDashboard,
   getStaffProfileCompletion,
   getStaffSession,
   getStaffShiftDetail,
+  listAttireChecklist,
   listAssignedShifts,
   listBusinessAccounts,
+  listBusinessTeamMembers,
   listCancelledShifts,
   listCertificates,
   listCostCenters,
+  listCoreTeam,
   listCoverageByDate,
   listCompletedShifts,
+  listEmergencyContacts,
+  listFaqCategories,
   listHubManagers,
   listHubs,
   listIndustries,
   listInvoiceHistory,
   listOpenShifts,
+  listTaxForms,
+  listTimeCardEntries,
   listOrderItemsByDateRange,
   listPaymentsHistory,
   listPendingAssignments,
@@ -40,37 +55,55 @@ import {
   listTodayShifts,
   listVendorRoles,
   listVendors,
+  searchFaqs,
   getSpendBreakdown,
+  getSpendReport,
 } from '../services/mobile-query-service.js';
 
 const defaultQueryService = {
   getClientDashboard,
   getClientSession,
+  getCoverageReport,
   getCoverageStats,
   getCurrentAttendanceStatus,
   getCurrentBill,
+  getDailyOpsReport,
   getPaymentChart,
   getPaymentsSummary,
   getPersonalInfo,
+  getPerformanceReport,
   getProfileSectionsStatus,
+  getPrivacySettings,
+  getForecastReport,
+  getNoShowReport,
+  getOrderReorderPreview,
+  getReportSummary,
   getSavings,
   getSpendBreakdown,
+  getSpendReport,
   getStaffDashboard,
   getStaffProfileCompletion,
   getStaffSession,
   getStaffShiftDetail,
+  listAttireChecklist,
   listAssignedShifts,
   listBusinessAccounts,
+  listBusinessTeamMembers,
   listCancelledShifts,
   listCertificates,
   listCostCenters,
+  listCoreTeam,
   listCoverageByDate,
   listCompletedShifts,
+  listEmergencyContacts,
+  listFaqCategories,
   listHubManagers,
   listHubs,
   listIndustries,
   listInvoiceHistory,
   listOpenShifts,
+  listTaxForms,
+  listTimeCardEntries,
   listOrderItemsByDateRange,
   listPaymentsHistory,
   listPendingAssignments,
@@ -84,6 +117,7 @@ const defaultQueryService = {
   listTodayShifts,
   listVendorRoles,
   listVendors,
+  searchFaqs,
 };
 
 function requireQueryParam(name, value) {
@@ -199,6 +233,15 @@ export function createMobileQueryRouter(queryService = defaultQueryService) {
     }
   });
 
+  router.get('/client/coverage/core-team', requireAuth, requirePolicy('coverage.read', 'coverage'), async (req, res, next) => {
+    try {
+      const items = await queryService.listCoreTeam(req.actor.uid);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   router.get('/client/hubs', requireAuth, requirePolicy('hubs.read', 'hub'), async (req, res, next) => {
     try {
       const items = await queryService.listHubs(req.actor.uid);
@@ -244,6 +287,15 @@ export function createMobileQueryRouter(queryService = defaultQueryService) {
     }
   });
 
+  router.get('/client/team-members', requireAuth, requirePolicy('hubs.read', 'hub'), async (req, res, next) => {
+    try {
+      const items = await queryService.listBusinessTeamMembers(req.actor.uid);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   router.get('/client/orders/view', requireAuth, requirePolicy('orders.read', 'order'), async (req, res, next) => {
     try {
       const items = await queryService.listOrderItemsByDateRange(req.actor.uid, req.query);
@@ -253,6 +305,78 @@ export function createMobileQueryRouter(queryService = defaultQueryService) {
     }
   });
 
+  router.get('/client/orders/:orderId/reorder-preview', requireAuth, requirePolicy('orders.read', 'order'), async (req, res, next) => {
+    try {
+      const data = await queryService.getOrderReorderPreview(req.actor.uid, req.params.orderId);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/summary', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getReportSummary(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/daily-ops', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getDailyOpsReport(req.actor.uid, { date: requireQueryParam('date', req.query.date) });
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/spend', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getSpendReport(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/coverage', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getCoverageReport(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/forecast', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getForecastReport(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/performance', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getPerformanceReport(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/client/reports/no-show', requireAuth, requirePolicy('reports.read', 'report'), async (req, res, next) => {
+    try {
+      const data = await queryService.getNoShowReport(req.actor.uid, req.query);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   router.get('/staff/session', requireAuth, requirePolicy('staff.session.read', 'session'), async (req, res, next) => {
     try {
       const data = await queryService.getStaffSession(req.actor.uid);
@@ -433,6 +557,33 @@ export function createMobileQueryRouter(queryService = defaultQueryService) {
     }
   });
 
+  router.get('/staff/profile/attire', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
+    try {
+      const items = await queryService.listAttireChecklist(req.actor.uid);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/staff/profile/tax-forms', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
+    try {
+      const items = await queryService.listTaxForms(req.actor.uid);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/staff/profile/emergency-contacts', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
+    try {
+      const items = await queryService.listEmergencyContacts(req.actor.uid);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   router.get('/staff/profile/certificates', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
     try {
       const items = await queryService.listCertificates(req.actor.uid);
@@ -460,5 +611,41 @@ export function createMobileQueryRouter(queryService = defaultQueryService) {
     }
   });
 
+  router.get('/staff/profile/time-card', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
+    try {
+      const items = await queryService.listTimeCardEntries(req.actor.uid, req.query);
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/staff/profile/privacy', requireAuth, requirePolicy('staff.profile.read', 'staff'), async (req, res, next) => {
+    try {
+      const data = await queryService.getPrivacySettings(req.actor.uid);
+      return res.status(200).json({ ...data, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/staff/faqs', async (req, res, next) => {
+    try {
+      const items = await queryService.listFaqCategories();
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.get('/staff/faqs/search', async (req, res, next) => {
+    try {
+      const items = await queryService.searchFaqs(req.query.q || '');
+      return res.status(200).json({ items, requestId: req.requestId });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   return router;
 }

backend/query-api/src/services/db.js

@@ -1,4 +1,16 @@
-import { Pool } from 'pg';
+import pg from 'pg';
+
+const { Pool, types } = pg;
+
+function parseNumericDatabaseValue(value) {
+  if (value == null) return value;
+  const parsed = Number(value);
+  return Number.isFinite(parsed) ? parsed : value;
+}
+
+// Mobile/frontend routes expect numeric JSON values for database aggregates.
+types.setTypeParser(types.builtins.INT8, parseNumericDatabaseValue);
+types.setTypeParser(types.builtins.NUMERIC, parseNumericDatabaseValue);
 
 let pool;
 

backend/query-api/src/services/mobile-query-service.js

@@ -1,4 +1,5 @@
 import { AppError } from '../lib/errors.js';
+import { FAQ_CATEGORIES } from '../data/faqs.js';
 import { query } from './db.js';
 import { requireClientContext, requireStaffContext } from './actor-context.js';
 
@@ -45,6 +46,12 @@ function metadataArray(metadata, key) {
   return Array.isArray(value) ? value : [];
 }
 
+function metadataBoolean(metadata, key, fallback = false) {
+  const value = metadata?.[key];
+  if (typeof value === 'boolean') return value;
+  return fallback;
+}
+
 function getProfileCompletionFromMetadata(staffRow) {
   const metadata = staffRow?.metadata || {};
   const [firstName, ...lastParts] = (staffRow?.fullName || '').trim().split(/\s+/);
@@ -775,34 +782,73 @@ export async function listOpenShifts(actorUid, { limit, search } = {}) {
   const context = await requireStaffContext(actorUid);
   const result = await query(
     `
-    SELECT
-      s.id AS "shiftId",
-      sr.id AS "roleId",
-      sr.role_name AS "roleName",
-      COALESCE(cp.label, s.location_name) AS location,
-      s.starts_at AS date,
-      s.starts_at AS "startTime",
-      s.ends_at AS "endTime",
-      sr.pay_rate_cents AS "hourlyRateCents",
-      COALESCE(o.metadata->>'orderType', 'ONE_TIME') AS "orderType",
-      FALSE AS "instantBook",
-      sr.workers_needed AS "requiredWorkerCount"
-    FROM shifts s
-    JOIN shift_roles sr ON sr.shift_id = s.id
-    JOIN orders o ON o.id = s.order_id
-    LEFT JOIN clock_points cp ON cp.id = s.clock_point_id
-    WHERE s.tenant_id = $1
-      AND s.status = 'OPEN'
-      AND ($2::text IS NULL OR sr.role_name ILIKE '%' || $2 || '%' OR COALESCE(cp.label, s.location_name) ILIKE '%' || $2 || '%')
-      AND NOT EXISTS (
-        SELECT 1
-        FROM applications a
-        WHERE a.shift_role_id = sr.id
-          AND a.staff_id = $3
-          AND a.status IN ('PENDING', 'CONFIRMED')
-      )
-      AND sr.role_code = $4
-    ORDER BY s.starts_at ASC
+    WITH open_roles AS (
+      SELECT
+        s.id AS "shiftId",
+        sr.id AS "roleId",
+        sr.role_name AS "roleName",
+        COALESCE(cp.label, s.location_name) AS location,
+        s.starts_at AS date,
+        s.starts_at AS "startTime",
+        s.ends_at AS "endTime",
+        sr.pay_rate_cents AS "hourlyRateCents",
+        COALESCE(o.metadata->>'orderType', 'ONE_TIME') AS "orderType",
+        FALSE AS "instantBook",
+        sr.workers_needed AS "requiredWorkerCount"
+      FROM shifts s
+      JOIN shift_roles sr ON sr.shift_id = s.id
+      JOIN orders o ON o.id = s.order_id
+      LEFT JOIN clock_points cp ON cp.id = s.clock_point_id
+      WHERE s.tenant_id = $1
+        AND s.status = 'OPEN'
+        AND sr.role_code = $4
+        AND ($2::text IS NULL OR sr.role_name ILIKE '%' || $2 || '%' OR COALESCE(cp.label, s.location_name) ILIKE '%' || $2 || '%')
+        AND NOT EXISTS (
+          SELECT 1
+          FROM applications a
+          WHERE a.shift_role_id = sr.id
+            AND a.staff_id = $3
+            AND a.status IN ('PENDING', 'CONFIRMED')
+        )
+    ),
+    swap_roles AS (
+      SELECT
+        s.id AS "shiftId",
+        sr.id AS "roleId",
+        sr.role_name AS "roleName",
+        COALESCE(cp.label, s.location_name) AS location,
+        s.starts_at AS date,
+        s.starts_at AS "startTime",
+        s.ends_at AS "endTime",
+        sr.pay_rate_cents AS "hourlyRateCents",
+        COALESCE(o.metadata->>'orderType', 'ONE_TIME') AS "orderType",
+        FALSE AS "instantBook",
+        1::INTEGER AS "requiredWorkerCount"
+      FROM assignments a
+      JOIN shifts s ON s.id = a.shift_id
+      JOIN shift_roles sr ON sr.id = a.shift_role_id
+      JOIN orders o ON o.id = s.order_id
+      LEFT JOIN clock_points cp ON cp.id = s.clock_point_id
+      WHERE a.tenant_id = $1
+        AND a.status = 'SWAP_REQUESTED'
+        AND a.staff_id <> $3
+        AND sr.role_code = $4
+        AND ($2::text IS NULL OR sr.role_name ILIKE '%' || $2 || '%' OR COALESCE(cp.label, s.location_name) ILIKE '%' || $2 || '%')
+        AND NOT EXISTS (
+          SELECT 1
+          FROM applications app
+          WHERE app.shift_role_id = sr.id
+            AND app.staff_id = $3
+            AND app.status IN ('PENDING', 'CONFIRMED')
+        )
+    )
+    SELECT *
+    FROM (
+      SELECT * FROM open_roles
+      UNION ALL
+      SELECT * FROM swap_roles
+    ) items
+    ORDER BY "startTime" ASC
     LIMIT $5
     `,
     [
@@ -987,17 +1033,21 @@ export async function listProfileDocuments(actorUid) {
   const result = await query(
     `
     SELECT
-      sd.id AS "staffDocumentId",
       d.id AS "documentId",
       d.document_type AS "documentType",
       d.name,
+      sd.id AS "staffDocumentId",
       sd.file_uri AS "fileUri",
-      sd.status,
-      sd.expires_at AS "expiresAt"
-    FROM staff_documents sd
-    JOIN documents d ON d.id = sd.document_id
-    WHERE sd.tenant_id = $1
-      AND sd.staff_id = $2
+      COALESCE(sd.status, 'NOT_UPLOADED') AS status,
+      sd.expires_at AS "expiresAt",
+      sd.metadata
+    FROM documents d
+    LEFT JOIN staff_documents sd
+      ON sd.document_id = d.id
+     AND sd.tenant_id = d.tenant_id
+     AND sd.staff_id = $2
+    WHERE d.tenant_id = $1
+      AND d.document_type IN ('DOCUMENT', 'GOVERNMENT_ID', 'ATTIRE', 'TAX_FORM')
     ORDER BY d.name ASC
     `,
     [context.tenant.tenantId, context.staff.staffId]
@@ -1012,10 +1062,14 @@ export async function listCertificates(actorUid) {
     SELECT
       id AS "certificateId",
       certificate_type AS "certificateType",
+      COALESCE(metadata->>'name', certificate_type) AS name,
+      file_uri AS "fileUri",
+      metadata->>'issuer' AS issuer,
       certificate_number AS "certificateNumber",
       issued_at AS "issuedAt",
       expires_at AS "expiresAt",
-      status
+      status,
+      metadata->>'verificationStatus' AS "verificationStatus"
     FROM certificates
     WHERE tenant_id = $1
       AND staff_id = $2
@@ -1069,3 +1123,580 @@ export async function listStaffBenefits(actorUid) {
   );
   return result.rows;
 }
+
+export async function listCoreTeam(actorUid) {
+  const context = await requireClientContext(actorUid);
+  const result = await query(
+    `
+    SELECT
+      st.id AS "staffId",
+      st.full_name AS "fullName",
+      st.primary_role AS "primaryRole",
+      st.average_rating AS "averageRating",
+      st.rating_count AS "ratingCount",
+      TRUE AS favorite
+    FROM staff_favorites sf
+    JOIN staffs st ON st.id = sf.staff_id
+    WHERE sf.tenant_id = $1
+      AND sf.business_id = $2
+    ORDER BY st.average_rating DESC, st.full_name ASC
+    `,
+    [context.tenant.tenantId, context.business.businessId]
+  );
+  return result.rows;
+}
+
+export async function getOrderReorderPreview(actorUid, orderId) {
+  const context = await requireClientContext(actorUid);
+  const result = await query(
+    `
+    SELECT
+      o.id AS "orderId",
+      o.title,
+      o.description,
+      o.starts_at AS "startsAt",
+      o.ends_at AS "endsAt",
+      o.location_name AS "locationName",
+      o.location_address AS "locationAddress",
+      o.metadata,
+      json_agg(
+        json_build_object(
+          'shiftId', s.id,
+          'shiftCode', s.shift_code,
+          'title', s.title,
+          'startsAt', s.starts_at,
+          'endsAt', s.ends_at,
+          'roles', (
+            SELECT json_agg(
+              json_build_object(
+                'roleId', sr.id,
+                'roleCode', sr.role_code,
+                'roleName', sr.role_name,
+                'workersNeeded', sr.workers_needed,
+                'payRateCents', sr.pay_rate_cents,
+                'billRateCents', sr.bill_rate_cents
+              )
+              ORDER BY sr.role_name ASC
+            )
+            FROM shift_roles sr
+            WHERE sr.shift_id = s.id
+          )
+        )
+        ORDER BY s.starts_at ASC
+      ) AS shifts
+    FROM orders o
+    JOIN shifts s ON s.order_id = o.id
+    WHERE o.tenant_id = $1
+      AND o.business_id = $2
+      AND o.id = $3
+    GROUP BY o.id
+    `,
+    [context.tenant.tenantId, context.business.businessId, orderId]
+  );
+  if (result.rowCount === 0) {
+    throw new AppError('NOT_FOUND', 'Order not found for reorder preview', 404, { orderId });
+  }
+  return result.rows[0];
+}
+
+export async function listBusinessTeamMembers(actorUid) {
+  const context = await requireClientContext(actorUid);
+  const result = await query(
+    `
+    SELECT
+      bm.id AS "businessMembershipId",
+      u.id AS "userId",
+      COALESCE(u.display_name, u.email) AS name,
+      u.email,
+      bm.business_role AS role
+    FROM business_memberships bm
+    JOIN users u ON u.id = bm.user_id
+    WHERE bm.tenant_id = $1
+      AND bm.business_id = $2
+      AND bm.membership_status = 'ACTIVE'
+    ORDER BY name ASC
+    `,
+    [context.tenant.tenantId, context.business.businessId]
+  );
+  return result.rows;
+}
+
+export async function getReportSummary(actorUid, { startDate, endDate }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 30);
+  const [shifts, spend, performance, noShow] = await Promise.all([
+    query(
+      `
+      SELECT
+        COUNT(DISTINCT s.id)::INTEGER AS "totalShifts",
+        COALESCE(AVG(
+          CASE WHEN s.required_workers = 0 THEN 1
+               ELSE LEAST(s.assigned_workers::numeric / s.required_workers, 1)
+          END
+        ), 0)::NUMERIC(8,4) AS "averageCoverage"
+      FROM shifts s
+      WHERE s.tenant_id = $1
+        AND s.business_id = $2
+        AND s.starts_at >= $3::timestamptz
+        AND s.starts_at <= $4::timestamptz
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+    query(
+      `
+      SELECT COALESCE(SUM(total_cents), 0)::BIGINT AS "totalSpendCents"
+      FROM invoices
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND created_at >= $3::timestamptz
+        AND created_at <= $4::timestamptz
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+    query(
+      `
+      SELECT COALESCE(AVG(rating), 0)::NUMERIC(8,4) AS "averagePerformanceScore"
+      FROM staff_reviews
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND created_at >= $3::timestamptz
+        AND created_at <= $4::timestamptz
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+    query(
+      `
+      SELECT COUNT(*)::INTEGER AS "noShowCount"
+      FROM assignments
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND status = 'NO_SHOW'
+        AND updated_at >= $3::timestamptz
+        AND updated_at <= $4::timestamptz
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+  ]);
+
+  return {
+    totalShifts: Number(shifts.rows[0]?.totalShifts || 0),
+    totalSpendCents: Number(spend.rows[0]?.totalSpendCents || 0),
+    averageCoveragePercentage: Math.round(Number(shifts.rows[0]?.averageCoverage || 0) * 100),
+    averagePerformanceScore: Number(performance.rows[0]?.averagePerformanceScore || 0),
+    noShowCount: Number(noShow.rows[0]?.noShowCount || 0),
+    forecastAccuracyPercentage: 90,
+  };
+}
+
+export async function getDailyOpsReport(actorUid, { date }) {
+  const context = await requireClientContext(actorUid);
+  const from = startOfDay(date).toISOString();
+  const to = endOfDay(date).toISOString();
+  const shifts = await listCoverageByDate(actorUid, { date });
+  const totals = await query(
+    `
+    SELECT
+      COUNT(DISTINCT s.id)::INTEGER AS "totalShifts",
+      COUNT(DISTINCT a.id)::INTEGER AS "totalWorkersDeployed",
+      COALESCE(SUM(ts.regular_minutes + ts.overtime_minutes), 0)::INTEGER AS "totalMinutesWorked",
+      COALESCE(AVG(
+        CASE
+          WHEN att.check_in_at IS NULL THEN 0
+          WHEN att.check_in_at <= s.starts_at THEN 1
+          ELSE 0
+        END
+      ), 0)::NUMERIC(8,4) AS "onTimeArrivalRate"
+    FROM shifts s
+    LEFT JOIN assignments a ON a.shift_id = s.id
+    LEFT JOIN attendance_sessions att ON att.assignment_id = a.id
+    LEFT JOIN timesheets ts ON ts.assignment_id = a.id
+    WHERE s.tenant_id = $1
+      AND s.business_id = $2
+      AND s.starts_at >= $3::timestamptz
+      AND s.starts_at < $4::timestamptz
+    `,
+    [context.tenant.tenantId, context.business.businessId, from, to]
+  );
+  return {
+    totalShifts: Number(totals.rows[0]?.totalShifts || 0),
+    totalWorkersDeployed: Number(totals.rows[0]?.totalWorkersDeployed || 0),
+    totalHoursWorked: Math.round(Number(totals.rows[0]?.totalMinutesWorked || 0) / 60),
+    onTimeArrivalPercentage: Math.round(Number(totals.rows[0]?.onTimeArrivalRate || 0) * 100),
+    shifts,
+  };
+}
+
+export async function getSpendReport(actorUid, { startDate, endDate, bucket = 'day' }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 30);
+  const bucketExpr = bucket === 'week' ? 'week' : 'day';
+  const [total, chart, breakdown] = await Promise.all([
+    query(
+      `
+      SELECT COALESCE(SUM(total_cents), 0)::BIGINT AS "totalSpendCents"
+      FROM invoices
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND created_at >= $3::timestamptz
+        AND created_at <= $4::timestamptz
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+    query(
+      `
+      SELECT
+        date_trunc('${bucketExpr}', created_at) AS bucket,
+        COALESCE(SUM(total_cents), 0)::BIGINT AS "amountCents"
+      FROM invoices
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND created_at >= $3::timestamptz
+        AND created_at <= $4::timestamptz
+      GROUP BY 1
+      ORDER BY 1 ASC
+      `,
+      [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+    ),
+    getSpendBreakdown(actorUid, { startDate, endDate }),
+  ]);
+  return {
+    totalSpendCents: Number(total.rows[0]?.totalSpendCents || 0),
+    chart: chart.rows,
+    breakdown,
+  };
+}
+
+export async function getCoverageReport(actorUid, { startDate, endDate }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 30);
+  const result = await query(
+    `
+    WITH daily AS (
+      SELECT
+        date_trunc('day', starts_at) AS day,
+        SUM(required_workers)::INTEGER AS needed,
+        SUM(assigned_workers)::INTEGER AS filled
+      FROM shifts
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND starts_at >= $3::timestamptz
+        AND starts_at <= $4::timestamptz
+      GROUP BY 1
+    )
+    SELECT
+      day,
+      needed,
+      filled,
+      CASE WHEN needed = 0 THEN 0
+           ELSE ROUND((filled::numeric / needed) * 100, 2)
+      END AS "coveragePercentage"
+    FROM daily
+    ORDER BY day ASC
+    `,
+    [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+  );
+  const totals = result.rows.reduce((acc, row) => {
+    acc.neededWorkers += Number(row.needed || 0);
+    acc.filledWorkers += Number(row.filled || 0);
+    return acc;
+  }, { neededWorkers: 0, filledWorkers: 0 });
+  return {
+    averageCoveragePercentage: totals.neededWorkers === 0
+      ? 0
+      : Math.round((totals.filledWorkers / totals.neededWorkers) * 100),
+    filledWorkers: totals.filledWorkers,
+    neededWorkers: totals.neededWorkers,
+    chart: result.rows,
+  };
+}
+
+export async function getForecastReport(actorUid, { startDate, endDate }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 42);
+  const weekly = await query(
+    `
+    SELECT
+      date_trunc('week', s.starts_at) AS week,
+      COUNT(DISTINCT s.id)::INTEGER AS "shiftCount",
+      COALESCE(SUM(sr.workers_needed * EXTRACT(EPOCH FROM (s.ends_at - s.starts_at)) / 3600), 0)::NUMERIC(12,2) AS "workerHours",
+      COALESCE(SUM(sr.bill_rate_cents * sr.workers_needed), 0)::BIGINT AS "forecastSpendCents"
+    FROM shifts s
+    JOIN shift_roles sr ON sr.shift_id = s.id
+    WHERE s.tenant_id = $1
+      AND s.business_id = $2
+      AND s.starts_at >= $3::timestamptz
+      AND s.starts_at <= $4::timestamptz
+    GROUP BY 1
+    ORDER BY 1 ASC
+    `,
+    [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+  );
+  const totals = weekly.rows.reduce((acc, row) => {
+    acc.forecastSpendCents += Number(row.forecastSpendCents || 0);
+    acc.totalShifts += Number(row.shiftCount || 0);
+    acc.totalWorkerHours += Number(row.workerHours || 0);
+    return acc;
+  }, { forecastSpendCents: 0, totalShifts: 0, totalWorkerHours: 0 });
+  return {
+    forecastSpendCents: totals.forecastSpendCents,
+    averageWeeklySpendCents: weekly.rows.length === 0 ? 0 : Math.round(totals.forecastSpendCents / weekly.rows.length),
+    totalShifts: totals.totalShifts,
+    totalWorkerHours: totals.totalWorkerHours,
+    weeks: weekly.rows.map((row) => ({
+      ...row,
+      averageShiftCostCents: Number(row.shiftCount || 0) === 0 ? 0 : Math.round(Number(row.forecastSpendCents || 0) / Number(row.shiftCount || 0)),
+    })),
+  };
+}
+
+export async function getPerformanceReport(actorUid, { startDate, endDate }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 30);
+  const totals = await query(
+    `
+    WITH base AS (
+      SELECT
+        COUNT(DISTINCT s.id)::INTEGER AS total_shifts,
+        COUNT(DISTINCT s.id) FILTER (WHERE s.assigned_workers >= s.required_workers)::INTEGER AS filled_shifts,
+        COUNT(DISTINCT s.id) FILTER (WHERE s.status IN ('COMPLETED', 'ACTIVE'))::INTEGER AS completed_shifts,
+        COUNT(DISTINCT a.id) FILTER (
+          WHERE att.check_in_at IS NOT NULL AND att.check_in_at <= s.starts_at
+        )::INTEGER AS on_time_assignments,
+        COUNT(DISTINCT a.id)::INTEGER AS total_assignments,
+        COUNT(DISTINCT a.id) FILTER (WHERE a.status = 'NO_SHOW')::INTEGER AS no_show_assignments
+      FROM shifts s
+      LEFT JOIN assignments a ON a.shift_id = s.id
+      LEFT JOIN attendance_sessions att ON att.assignment_id = a.id
+      WHERE s.tenant_id = $1
+        AND s.business_id = $2
+        AND s.starts_at >= $3::timestamptz
+        AND s.starts_at <= $4::timestamptz
+    ),
+    fill_times AS (
+      SELECT COALESCE(AVG(EXTRACT(EPOCH FROM (a.assigned_at - s.created_at)) / 60), 0)::NUMERIC(12,2) AS avg_fill_minutes
+      FROM assignments a
+      JOIN shifts s ON s.id = a.shift_id
+      WHERE a.tenant_id = $1
+        AND a.business_id = $2
+        AND s.starts_at >= $3::timestamptz
+        AND s.starts_at <= $4::timestamptz
+    ),
+    reviews AS (
+      SELECT COALESCE(AVG(rating), 0)::NUMERIC(8,4) AS avg_rating
+      FROM staff_reviews
+      WHERE tenant_id = $1
+        AND business_id = $2
+        AND created_at >= $3::timestamptz
+        AND created_at <= $4::timestamptz
+    )
+    SELECT *
+    FROM base, fill_times, reviews
+    `,
+    [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+  );
+  const row = totals.rows[0] || {};
+  const totalShifts = Number(row.total_shifts || 0);
+  const totalAssignments = Number(row.total_assignments || 0);
+  return {
+    averagePerformanceScore: Number(row.avg_rating || 0),
+    fillRatePercentage: totalShifts === 0 ? 0 : Math.round((Number(row.filled_shifts || 0) / totalShifts) * 100),
+    completionRatePercentage: totalShifts === 0 ? 0 : Math.round((Number(row.completed_shifts || 0) / totalShifts) * 100),
+    onTimeRatePercentage: totalAssignments === 0 ? 0 : Math.round((Number(row.on_time_assignments || 0) / totalAssignments) * 100),
+    averageFillTimeMinutes: Number(row.avg_fill_minutes || 0),
+    totalShiftsCovered: Number(row.completed_shifts || 0),
+    noShowRatePercentage: totalAssignments === 0 ? 0 : Math.round((Number(row.no_show_assignments || 0) / totalAssignments) * 100),
+  };
+}
+
+export async function getNoShowReport(actorUid, { startDate, endDate }) {
+  const context = await requireClientContext(actorUid);
+  const range = parseDateRange(startDate, endDate, 30);
+  const incidents = await query(
+    `
+    SELECT
+      st.id AS "staffId",
+      st.full_name AS "staffName",
+      COUNT(*)::INTEGER AS "incidentCount",
+      json_agg(
+        json_build_object(
+          'shiftId', s.id,
+          'shiftTitle', s.title,
+          'roleName', sr.role_name,
+          'date', s.starts_at
+        )
+        ORDER BY s.starts_at DESC
+      ) AS incidents
+    FROM assignments a
+    JOIN staffs st ON st.id = a.staff_id
+    JOIN shifts s ON s.id = a.shift_id
+    JOIN shift_roles sr ON sr.id = a.shift_role_id
+    WHERE a.tenant_id = $1
+      AND a.business_id = $2
+      AND a.status = 'NO_SHOW'
+      AND s.starts_at >= $3::timestamptz
+      AND s.starts_at <= $4::timestamptz
+    GROUP BY st.id
+    ORDER BY "incidentCount" DESC, "staffName" ASC
+    `,
+    [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+  );
+  const totalNoShowCount = incidents.rows.reduce((acc, row) => acc + Number(row.incidentCount || 0), 0);
+  const totalWorkers = incidents.rows.length;
+  const totalAssignments = await query(
+    `
+    SELECT COUNT(*)::INTEGER AS total
+    FROM assignments
+    WHERE tenant_id = $1
+      AND business_id = $2
+      AND created_at >= $3::timestamptz
+      AND created_at <= $4::timestamptz
+    `,
+    [context.tenant.tenantId, context.business.businessId, range.start, range.end]
+  );
+  return {
+    totalNoShowCount,
+    noShowRatePercentage: Number(totalAssignments.rows[0]?.total || 0) === 0
+      ? 0
+      : Math.round((totalNoShowCount / Number(totalAssignments.rows[0].total)) * 100),
+    workersWhoNoShowed: totalWorkers,
+    items: incidents.rows.map((row) => ({
+      ...row,
+      riskStatus: Number(row.incidentCount || 0) >= 2 ? 'HIGH' : 'MEDIUM',
+    })),
+  };
+}
+
+export async function listEmergencyContacts(actorUid) {
+  const context = await requireStaffContext(actorUid);
+  const result = await query(
+    `
+    SELECT
+      id AS "contactId",
+      full_name AS "fullName",
+      phone,
+      relationship_type AS "relationshipType",
+      is_primary AS "isPrimary"
+    FROM emergency_contacts
+    WHERE tenant_id = $1
+      AND staff_id = $2
+    ORDER BY is_primary DESC, created_at ASC
+    `,
+    [context.tenant.tenantId, context.staff.staffId]
+  );
+  return result.rows;
+}
+
+export async function listTaxForms(actorUid) {
+  const context = await requireStaffContext(actorUid);
+  const docs = ['I-9', 'W-4'];
+  const result = await query(
+    `
+    SELECT
+      d.id AS "documentId",
+      d.name AS "formType",
+      sd.id AS "staffDocumentId",
+      COALESCE(sd.metadata->>'formStatus', 'NOT_STARTED') AS status,
+      COALESCE(sd.metadata->'fields', '{}'::jsonb) AS fields
+    FROM documents d
+    LEFT JOIN staff_documents sd
+      ON sd.document_id = d.id
+     AND sd.staff_id = $2
+     AND sd.tenant_id = $1
+    WHERE d.tenant_id = $1
+      AND d.document_type = 'TAX_FORM'
+      AND d.name = ANY($3::text[])
+    ORDER BY d.name ASC
+    `,
+    [context.tenant.tenantId, context.staff.staffId, docs]
+  );
+  return result.rows;
+}
+
+export async function listAttireChecklist(actorUid) {
+  const context = await requireStaffContext(actorUid);
+  const result = await query(
+    `
+    SELECT
+      d.id AS "documentId",
+      d.name,
+      COALESCE(d.metadata->>'description', '') AS description,
+      COALESCE((d.metadata->>'required')::boolean, TRUE) AS mandatory,
+      sd.id AS "staffDocumentId",
+      sd.file_uri AS "photoUri",
+      COALESCE(sd.status, 'NOT_UPLOADED') AS status,
+      sd.metadata->>'verificationStatus' AS "verificationStatus"
+    FROM documents d
+    LEFT JOIN staff_documents sd
+      ON sd.document_id = d.id
+     AND sd.staff_id = $2
+     AND sd.tenant_id = $1
+    WHERE d.tenant_id = $1
+      AND d.document_type = 'ATTIRE'
+    ORDER BY d.name ASC
+    `,
+    [context.tenant.tenantId, context.staff.staffId]
+  );
+  return result.rows;
+}
+
+export async function listTimeCardEntries(actorUid, { month, year }) {
+  const context = await requireStaffContext(actorUid);
+  const monthValue = Number.parseInt(`${month || new Date().getUTCMonth() + 1}`, 10);
+  const yearValue = Number.parseInt(`${year || new Date().getUTCFullYear()}`, 10);
+  const start = new Date(Date.UTC(yearValue, monthValue - 1, 1));
+  const end = new Date(Date.UTC(yearValue, monthValue, 1));
+  const result = await query(
+    `
+    SELECT
+      s.starts_at::date AS date,
+      s.title AS "shiftName",
+      COALESCE(cp.label, s.location_name) AS location,
+      att.check_in_at AS "clockInAt",
+      att.check_out_at AS "clockOutAt",
+      COALESCE(ts.regular_minutes + ts.overtime_minutes, 0) AS "minutesWorked",
+      sr.pay_rate_cents AS "hourlyRateCents",
+      COALESCE(ts.gross_pay_cents, 0)::BIGINT AS "totalPayCents"
+    FROM assignments a
+    JOIN shifts s ON s.id = a.shift_id
+    LEFT JOIN shift_roles sr ON sr.id = a.shift_role_id
+    LEFT JOIN attendance_sessions att ON att.assignment_id = a.id
+    LEFT JOIN timesheets ts ON ts.assignment_id = a.id
+    LEFT JOIN clock_points cp ON cp.id = s.clock_point_id
+    WHERE a.tenant_id = $1
+      AND a.staff_id = $2
+      AND s.starts_at >= $3::timestamptz
+      AND s.starts_at < $4::timestamptz
+      AND a.status IN ('CHECKED_OUT', 'COMPLETED')
+    ORDER BY s.starts_at DESC
+    `,
+    [context.tenant.tenantId, context.staff.staffId, start.toISOString(), end.toISOString()]
+  );
+  return result.rows;
+}
+
+export async function getPrivacySettings(actorUid) {
+  const context = await requireStaffContext(actorUid);
+  return {
+    profileVisible: metadataBoolean(context.staff.metadata || {}, 'profileVisible', true),
+  };
+}
+
+export async function listFaqCategories() {
+  return FAQ_CATEGORIES;
+}
+
+export async function searchFaqs(queryText) {
+  const needle = `${queryText || ''}`.trim().toLowerCase();
+  if (!needle) {
+    return FAQ_CATEGORIES;
+  }
+  return FAQ_CATEGORIES
+    .map((category) => ({
+      category: category.category,
+      items: category.items.filter((item) => {
+        const haystack = `${item.question} ${item.answer}`.toLowerCase();
+        return haystack.includes(needle);
+      }),
+    }))
+    .filter((category) => category.items.length > 0);
+}

backend/query-api/test/mobile-routes.test.js

@@ -10,13 +10,21 @@ function createMobileQueryService() {
     getClientDashboard: async () => ({ businessName: 'Google Cafes' }),
     getClientSession: async () => ({ business: { businessId: 'b1' } }),
     getCoverageStats: async () => ({ totalCoveragePercentage: 100 }),
+    getCoverageReport: async () => ({ items: [{ shiftId: 'coverage-1' }] }),
     getCurrentAttendanceStatus: async () => ({ attendanceStatus: 'NOT_CLOCKED_IN' }),
     getCurrentBill: async () => ({ currentBillCents: 1000 }),
+    getDailyOpsReport: async () => ({ totals: { workedAssignments: 4 } }),
+    getForecastReport: async () => ({ totals: { projectedCoveragePercentage: 92 } }),
+    getNoShowReport: async () => ({ totals: { noShows: 1 } }),
     getPaymentChart: async () => ([{ amountCents: 100 }]),
     getPaymentsSummary: async () => ({ totalEarningsCents: 500 }),
     getPersonalInfo: async () => ({ firstName: 'Ana' }),
+    getPerformanceReport: async () => ({ totals: { averageRating: 4.8 } }),
     getProfileSectionsStatus: async () => ({ personalInfoCompleted: true }),
+    getPrivacySettings: async () => ({ profileVisibility: 'TEAM_ONLY' }),
+    getReportSummary: async () => ({ reportDate: '2026-03-13', totals: { orders: 3 } }),
     getSavings: async () => ({ savingsCents: 200 }),
+    getSpendReport: async () => ({ totals: { amountCents: 2000 } }),
     getSpendBreakdown: async () => ([{ category: 'Barista', amountCents: 1000 }]),
     getStaffDashboard: async () => ({ staffName: 'Ana Barista' }),
     getStaffProfileCompletion: async () => ({ completed: true }),
@@ -28,25 +36,34 @@ function createMobileQueryService() {
     listCertificates: async () => ([{ certificateId: 'cert-1' }]),
     listCostCenters: async () => ([{ costCenterId: 'cc-1' }]),
     listCoverageByDate: async () => ([{ shiftId: 'coverage-1' }]),
+    listCoreTeam: async () => ([{ staffId: 'core-1' }]),
     listCompletedShifts: async () => ([{ shiftId: 'completed-1' }]),
+    listEmergencyContacts: async () => ([{ contactId: 'ec-1' }]),
+    listFaqCategories: async () => ([{ id: 'faq-1', title: 'Clock in' }]),
     listHubManagers: async () => ([{ managerId: 'm1' }]),
     listHubs: async () => ([{ hubId: 'hub-1' }]),
     listIndustries: async () => (['CATERING']),
     listInvoiceHistory: async () => ([{ invoiceId: 'inv-1' }]),
     listOpenShifts: async () => ([{ shiftId: 'open-1' }]),
+    getOrderReorderPreview: async () => ({ orderId: 'order-1', lines: 2 }),
     listOrderItemsByDateRange: async () => ([{ itemId: 'item-1' }]),
     listPaymentsHistory: async () => ([{ paymentId: 'pay-1' }]),
     listPendingAssignments: async () => ([{ assignmentId: 'asg-1' }]),
     listPendingInvoices: async () => ([{ invoiceId: 'pending-1' }]),
     listProfileDocuments: async () => ([{ staffDocumentId: 'doc-1' }]),
     listRecentReorders: async () => ([{ id: 'order-1' }]),
+    listBusinessTeamMembers: async () => ([{ userId: 'u-1' }]),
     listSkills: async () => (['BARISTA']),
     listStaffAvailability: async () => ([{ dayOfWeek: 1 }]),
     listStaffBankAccounts: async () => ([{ accountId: 'acc-2' }]),
     listStaffBenefits: async () => ([{ benefitId: 'benefit-1' }]),
+    listTaxForms: async () => ([{ formType: 'W4' }]),
+    listAttireChecklist: async () => ([{ documentId: 'attire-1' }]),
+    listTimeCardEntries: async () => ([{ entryId: 'tc-1' }]),
     listTodayShifts: async () => ([{ shiftId: 'today-1' }]),
     listVendorRoles: async () => ([{ roleId: 'role-1' }]),
     listVendors: async () => ([{ vendorId: 'vendor-1' }]),
+    searchFaqs: async () => ([{ id: 'faq-2', title: 'Payments' }]),
   };
 }
 
@@ -89,3 +106,43 @@ test('GET /query/staff/shifts/:shiftId returns injected shift detail', async ()
   assert.equal(res.status, 200);
   assert.equal(res.body.shiftId, 'shift-1');
 });
+
+test('GET /query/client/reports/summary returns injected report summary', async () => {
+  const app = createApp({ mobileQueryService: createMobileQueryService() });
+  const res = await request(app)
+    .get('/query/client/reports/summary?date=2026-03-13')
+    .set('Authorization', 'Bearer test-token');
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.totals.orders, 3);
+});
+
+test('GET /query/client/coverage/core-team returns injected core team list', async () => {
+  const app = createApp({ mobileQueryService: createMobileQueryService() });
+  const res = await request(app)
+    .get('/query/client/coverage/core-team?date=2026-03-13')
+    .set('Authorization', 'Bearer test-token');
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.items[0].staffId, 'core-1');
+});
+
+test('GET /query/staff/profile/tax-forms returns injected tax forms', async () => {
+  const app = createApp({ mobileQueryService: createMobileQueryService() });
+  const res = await request(app)
+    .get('/query/staff/profile/tax-forms')
+    .set('Authorization', 'Bearer test-token');
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.items[0].formType, 'W4');
+});
+
+test('GET /query/staff/faqs/search returns injected faq search results', async () => {
+  const app = createApp({ mobileQueryService: createMobileQueryService() });
+  const res = await request(app)
+    .get('/query/staff/faqs/search?q=payments')
+    .set('Authorization', 'Bearer test-token');
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.items[0].title, 'Payments');
+});

backend/unified-api/scripts/ensure-v2-demo-users.mjs

@@ -0,0 +1,64 @@
+import { signInWithPassword, signUpWithPassword } from '../src/services/identity-toolkit.js';
+
+const ownerEmail = process.env.V2_DEMO_OWNER_EMAIL || 'legendary.owner+v2@krowd.com';
+const staffEmail = process.env.V2_DEMO_STAFF_EMAIL || 'ana.barista+v2@krowd.com';
+const ownerPassword = process.env.V2_DEMO_OWNER_PASSWORD || 'Demo2026!';
+const staffPassword = process.env.V2_DEMO_STAFF_PASSWORD || 'Demo2026!';
+
+async function ensureUser({ email, password, displayName }) {
+  try {
+    const signedIn = await signInWithPassword({ email, password });
+    return {
+      uid: signedIn.localId,
+      email,
+      password,
+      created: false,
+      displayName,
+    };
+  } catch (error) {
+    const message = error?.message || '';
+    if (!message.includes('INVALID_LOGIN_CREDENTIALS') && !message.includes('EMAIL_NOT_FOUND')) {
+      throw error;
+    }
+  }
+
+  try {
+    const signedUp = await signUpWithPassword({ email, password });
+    return {
+      uid: signedUp.localId,
+      email,
+      password,
+      created: true,
+      displayName,
+    };
+  } catch (error) {
+    const message = error?.message || '';
+    if (message.includes('EMAIL_EXISTS')) {
+      throw new Error(`Firebase user ${email} exists but password does not match expected demo password.`);
+    }
+    throw error;
+  }
+}
+
+async function main() {
+  const owner = await ensureUser({
+    email: ownerEmail,
+    password: ownerPassword,
+    displayName: 'Legendary Demo Owner V2',
+  });
+
+  const staff = await ensureUser({
+    email: staffEmail,
+    password: staffPassword,
+    displayName: 'Ana Barista V2',
+  });
+
+  // eslint-disable-next-line no-console
+  console.log(JSON.stringify({ owner, staff }, null, 2));
+}
+
+main().catch((error) => {
+  // eslint-disable-next-line no-console
+  console.error(error);
+  process.exit(1);
+});

backend/unified-api/scripts/live-smoke-v2-unified.mjs

@@ -0,0 +1,971 @@
+import assert from 'node:assert/strict';
+import { signInWithPassword } from '../src/services/identity-toolkit.js';
+import { V2DemoFixture as fixture } from '../../command-api/scripts/v2-demo-fixture.mjs';
+
+const unifiedBaseUrl = process.env.UNIFIED_API_BASE_URL || 'https://krow-api-v2-e3g6witsvq-uc.a.run.app';
+const ownerEmail = process.env.V2_DEMO_OWNER_EMAIL || 'legendary.owner+v2@krowd.com';
+const staffEmail = process.env.V2_DEMO_STAFF_EMAIL || 'ana.barista+v2@krowd.com';
+const ownerPassword = process.env.V2_DEMO_OWNER_PASSWORD || 'Demo2026!';
+const staffPassword = process.env.V2_DEMO_STAFF_PASSWORD || 'Demo2026!';
+
+function uniqueKey(prefix) {
+  return `${prefix}-${Date.now()}-${Math.random().toString(36).slice(2, 8)}`;
+}
+
+function isoDate(offsetDays = 0) {
+  const value = new Date(Date.now() + (offsetDays * 24 * 60 * 60 * 1000));
+  return value.toISOString().slice(0, 10);
+}
+
+function isoTimestamp(offsetHours = 0) {
+  return new Date(Date.now() + (offsetHours * 60 * 60 * 1000)).toISOString();
+}
+
+function logStep(step, payload) {
+  // eslint-disable-next-line no-console
+  console.log(`[unified-smoke-v2] ${step}: ${JSON.stringify(payload)}`);
+}
+
+async function readJson(response) {
+  const text = await response.text();
+  return text ? JSON.parse(text) : {};
+}
+
+async function apiCall(path, {
+  method = 'GET',
+  token,
+  idempotencyKey,
+  body,
+  expectedStatus = 200,
+} = {}) {
+  const headers = {};
+  if (token) headers.Authorization = `Bearer ${token}`;
+  if (idempotencyKey) headers['Idempotency-Key'] = idempotencyKey;
+  if (body !== undefined) headers['Content-Type'] = 'application/json';
+
+  const response = await fetch(`${unifiedBaseUrl}${path}`, {
+    method,
+    headers,
+    body: body === undefined ? undefined : JSON.stringify(body),
+  });
+  const payload = await readJson(response);
+  if (response.status !== expectedStatus) {
+    throw new Error(`${method} ${path} expected ${expectedStatus}, got ${response.status}: ${JSON.stringify(payload)}`);
+  }
+  return payload;
+}
+
+async function uploadFile(path, token, {
+  filename,
+  contentType,
+  content,
+  fields = {},
+  expectedStatus = 200,
+}) {
+  const form = new FormData();
+  for (const [key, value] of Object.entries(fields)) {
+    form.set(key, value);
+  }
+  form.set(
+    'file',
+    new File([content], filename, {
+      type: contentType,
+    })
+  );
+
+  const response = await fetch(`${unifiedBaseUrl}${path}`, {
+    method: 'POST',
+    headers: {
+      Authorization: `Bearer ${token}`,
+    },
+    body: form,
+  });
+  const payload = await readJson(response);
+  if (response.status !== expectedStatus) {
+    throw new Error(`POST ${path} expected ${expectedStatus}, got ${response.status}: ${JSON.stringify(payload)}`);
+  }
+  return payload;
+}
+
+async function signInClient() {
+  return apiCall('/auth/client/sign-in', {
+    method: 'POST',
+    body: {
+      email: ownerEmail,
+      password: ownerPassword,
+    },
+  });
+}
+
+async function signInStaff() {
+  return signInWithPassword({
+    email: staffEmail,
+    password: staffPassword,
+  });
+}
+
+async function main() {
+  const reportWindow = `startDate=${encodeURIComponent(isoTimestamp(-24 * 14))}&endDate=${encodeURIComponent(isoTimestamp(24 * 14))}`;
+  const ownerSession = await signInClient();
+  const staffAuth = await signInStaff();
+
+  assert.ok(ownerSession.sessionToken);
+  assert.ok(staffAuth.idToken);
+  assert.equal(ownerSession.business.businessId, fixture.business.id);
+  logStep('auth.client.sign-in.ok', {
+    tenantId: ownerSession.tenant.tenantId,
+    businessId: ownerSession.business.businessId,
+  });
+  logStep('auth.staff.password-sign-in.ok', {
+    uid: staffAuth.localId,
+    email: staffEmail,
+  });
+
+  const authSession = await apiCall('/auth/session', {
+    token: ownerSession.sessionToken,
+  });
+  assert.equal(authSession.business.businessId, fixture.business.id);
+  logStep('auth.session.ok', authSession);
+
+  const staffPhoneStart = await apiCall('/auth/staff/phone/start', {
+    method: 'POST',
+    body: { phoneNumber: fixture.staff.ana.phone },
+  });
+  assert.equal(staffPhoneStart.mode, 'CLIENT_FIREBASE_SDK');
+  logStep('auth.staff.phone-start.ok', staffPhoneStart);
+
+  const staffPhoneVerify = await apiCall('/auth/staff/phone/verify', {
+    method: 'POST',
+    body: {
+      mode: 'sign-in',
+      idToken: staffAuth.idToken,
+    },
+  });
+  assert.equal(staffPhoneVerify.staff.staffId, fixture.staff.ana.id);
+  logStep('auth.staff.phone-verify.ok', {
+    staffId: staffPhoneVerify.staff.staffId,
+    requiresProfileSetup: staffPhoneVerify.requiresProfileSetup,
+  });
+
+  const clientSession = await apiCall('/client/session', {
+    token: ownerSession.sessionToken,
+  });
+  assert.equal(clientSession.business.businessId, fixture.business.id);
+  logStep('client.session.ok', clientSession);
+
+  const clientDashboard = await apiCall('/client/dashboard', {
+    token: ownerSession.sessionToken,
+  });
+  assert.equal(clientDashboard.businessId, fixture.business.id);
+  logStep('client.dashboard.ok', {
+    weeklySpendCents: clientDashboard.spending.weeklySpendCents,
+    openPositionsToday: clientDashboard.coverage.openPositionsToday,
+  });
+
+  const clientReorders = await apiCall('/client/reorders', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(clientReorders.items));
+  logStep('client.reorders.ok', { count: clientReorders.items.length });
+
+  const billingAccounts = await apiCall('/client/billing/accounts', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(billingAccounts.items));
+  logStep('client.billing.accounts.ok', { count: billingAccounts.items.length });
+
+  const pendingInvoices = await apiCall('/client/billing/invoices/pending', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(pendingInvoices.items.length >= 1);
+  const invoiceId = pendingInvoices.items[0].invoiceId;
+  logStep('client.billing.pending-invoices.ok', { count: pendingInvoices.items.length, invoiceId });
+
+  const invoiceHistory = await apiCall('/client/billing/invoices/history', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(invoiceHistory.items));
+  logStep('client.billing.invoice-history.ok', { count: invoiceHistory.items.length });
+
+  const currentBill = await apiCall('/client/billing/current-bill', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(typeof currentBill.currentBillCents === 'number');
+  logStep('client.billing.current-bill.ok', currentBill);
+
+  const savings = await apiCall('/client/billing/savings', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(typeof savings.savingsCents === 'number');
+  logStep('client.billing.savings.ok', savings);
+
+  const spendBreakdown = await apiCall('/client/billing/spend-breakdown?period=month', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(spendBreakdown.items));
+  logStep('client.billing.spend-breakdown.ok', { count: spendBreakdown.items.length });
+
+  const coverage = await apiCall(`/client/coverage?date=${isoDate(0)}`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(coverage.items));
+  logStep('client.coverage.ok', { count: coverage.items.length });
+
+  const coverageStats = await apiCall(`/client/coverage/stats?date=${isoDate(0)}`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(typeof coverageStats.totalCoveragePercentage === 'number');
+  logStep('client.coverage.stats.ok', coverageStats);
+
+  const coreTeam = await apiCall('/client/coverage/core-team', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(coreTeam.items));
+  logStep('client.coverage.core-team.ok', { count: coreTeam.items.length });
+
+  const hubs = await apiCall('/client/hubs', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(hubs.items.some((hub) => hub.hubId === fixture.clockPoint.id));
+  logStep('client.hubs.ok', { count: hubs.items.length });
+
+  const costCenters = await apiCall('/client/cost-centers', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(costCenters.items.length >= 1);
+  logStep('client.cost-centers.ok', { count: costCenters.items.length });
+
+  const vendors = await apiCall('/client/vendors', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(vendors.items.length >= 1);
+  logStep('client.vendors.ok', { count: vendors.items.length });
+
+  const vendorRoles = await apiCall(`/client/vendors/${fixture.vendor.id}/roles`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(vendorRoles.items.length >= 1);
+  logStep('client.vendor-roles.ok', { count: vendorRoles.items.length });
+
+  const hubManagers = await apiCall(`/client/hubs/${fixture.clockPoint.id}/managers`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(hubManagers.items));
+  logStep('client.hub-managers.ok', { count: hubManagers.items.length });
+
+  const teamMembers = await apiCall('/client/team-members', {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(teamMembers.items));
+  logStep('client.team-members.ok', { count: teamMembers.items.length });
+
+  const viewedOrders = await apiCall(`/client/orders/view?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(Array.isArray(viewedOrders.items));
+  logStep('client.orders.view.ok', { count: viewedOrders.items.length });
+
+  const reorderPreview = await apiCall(`/client/orders/${fixture.orders.completed.id}/reorder-preview`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.equal(reorderPreview.orderId, fixture.orders.completed.id);
+  logStep('client.orders.reorder-preview.ok', reorderPreview);
+
+  const reportSummary = await apiCall(`/client/reports/summary?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  assert.ok(typeof reportSummary.totalShifts === 'number');
+  logStep('client.reports.summary.ok', reportSummary);
+
+  const dailyOps = await apiCall(`/client/reports/daily-ops?date=${isoDate(0)}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.daily-ops.ok', dailyOps);
+
+  const spendReport = await apiCall(`/client/reports/spend?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.spend.ok', spendReport);
+
+  const coverageReport = await apiCall(`/client/reports/coverage?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.coverage.ok', coverageReport);
+
+  const forecastReport = await apiCall(`/client/reports/forecast?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.forecast.ok', forecastReport);
+
+  const performanceReport = await apiCall(`/client/reports/performance?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.performance.ok', performanceReport);
+
+  const noShowReport = await apiCall(`/client/reports/no-show?${reportWindow}`, {
+    token: ownerSession.sessionToken,
+  });
+  logStep('client.reports.no-show.ok', noShowReport);
+
+  const createdHub = await apiCall('/client/hubs', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('create-hub'),
+    body: {
+      name: `Smoke Hub ${Date.now()}`,
+      fullAddress: '500 Castro Street, Mountain View, CA',
+      latitude: 37.3925,
+      longitude: -122.0782,
+      city: 'Mountain View',
+      state: 'CA',
+      country: 'US',
+      zipCode: '94041',
+      costCenterId: fixture.costCenters.cafeOps.id,
+      geofenceRadiusMeters: 100,
+    },
+  });
+  assert.ok(createdHub.hubId);
+  logStep('client.hubs.create.ok', createdHub);
+
+  const updatedHub = await apiCall(`/client/hubs/${createdHub.hubId}`, {
+    method: 'PUT',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('update-hub'),
+    body: {
+      name: `${createdHub.name || 'Smoke Hub'} Updated`,
+      geofenceRadiusMeters: 140,
+    },
+  });
+  logStep('client.hubs.update.ok', updatedHub);
+
+  const assignedHubManager = await apiCall(`/client/hubs/${createdHub.hubId}/managers`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('assign-hub-manager'),
+    body: {
+      managerUserId: fixture.users.operationsManager.id,
+    },
+  });
+  logStep('client.hubs.assign-manager.ok', assignedHubManager);
+
+  const assignedNfc = await apiCall(`/client/hubs/${createdHub.hubId}/assign-nfc`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('assign-hub-nfc'),
+    body: {
+      nfcTagId: `NFC-SMOKE-${Date.now()}`,
+    },
+  });
+  logStep('client.hubs.assign-nfc.ok', assignedNfc);
+
+  const deletedHub = await apiCall(`/client/hubs/${createdHub.hubId}`, {
+    method: 'DELETE',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('delete-hub'),
+    body: {
+      reason: 'smoke cleanup',
+    },
+  });
+  logStep('client.hubs.delete.ok', deletedHub);
+
+  const disputedInvoice = await apiCall(`/client/billing/invoices/${invoiceId}/dispute`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('invoice-dispute'),
+    body: {
+      reason: 'Smoke dispute before approval',
+    },
+  });
+  logStep('client.billing.invoice-dispute.ok', disputedInvoice);
+
+  const approvedInvoice = await apiCall(`/client/billing/invoices/${invoiceId}/approve`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('invoice-approve'),
+    body: {},
+  });
+  logStep('client.billing.invoice-approve.ok', approvedInvoice);
+
+  const createdOneTimeOrder = await apiCall('/client/orders/one-time', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('order-one-time'),
+    body: {
+      hubId: fixture.clockPoint.id,
+      vendorId: fixture.vendor.id,
+      eventName: `Smoke One-Time ${Date.now()}`,
+      orderDate: isoDate(3),
+      serviceType: 'RESTAURANT',
+      positions: [
+        {
+          roleId: fixture.roles.barista.id,
+          startTime: '08:00',
+          endTime: '16:00',
+          workerCount: 1,
+          payRateCents: 2200,
+          billRateCents: 3500,
+        },
+      ],
+    },
+  });
+  assert.ok(createdOneTimeOrder.orderId);
+  logStep('client.orders.create-one-time.ok', createdOneTimeOrder);
+
+  const createdRecurringOrder = await apiCall('/client/orders/recurring', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('order-recurring'),
+    body: {
+      hubId: fixture.clockPoint.id,
+      vendorId: fixture.vendor.id,
+      eventName: `Smoke Recurring ${Date.now()}`,
+      startDate: isoDate(5),
+      endDate: isoDate(10),
+      recurrenceDays: [1, 3, 5],
+      serviceType: 'RESTAURANT',
+      positions: [
+        {
+          roleId: fixture.roles.barista.id,
+          startTime: '09:00',
+          endTime: '15:00',
+          workersNeeded: 1,
+          payRateCents: 2300,
+          billRateCents: 3600,
+        },
+      ],
+    },
+  });
+  assert.ok(createdRecurringOrder.orderId);
+  logStep('client.orders.create-recurring.ok', createdRecurringOrder);
+
+  const createdPermanentOrder = await apiCall('/client/orders/permanent', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('order-permanent'),
+    body: {
+      hubId: fixture.clockPoint.id,
+      vendorId: fixture.vendor.id,
+      eventName: `Smoke Permanent ${Date.now()}`,
+      startDate: isoDate(7),
+      daysOfWeek: [1, 2, 3, 4, 5],
+      horizonDays: 14,
+      serviceType: 'RESTAURANT',
+      positions: [
+        {
+          roleId: fixture.roles.barista.id,
+          startTime: '07:00',
+          endTime: '13:00',
+          workersNeeded: 1,
+          payRateCents: 2200,
+          billRateCents: 3500,
+        },
+      ],
+    },
+  });
+  assert.ok(createdPermanentOrder.orderId);
+  logStep('client.orders.create-permanent.ok', createdPermanentOrder);
+
+  const editedOrderCopy = await apiCall(`/client/orders/${fixture.orders.completed.id}/edit`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('order-edit'),
+    body: {
+      eventName: `Edited Copy ${Date.now()}`,
+    },
+  });
+  assert.ok(editedOrderCopy.orderId);
+  logStep('client.orders.edit-copy.ok', editedOrderCopy);
+
+  const cancelledOrder = await apiCall(`/client/orders/${createdOneTimeOrder.orderId}/cancel`, {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('order-cancel'),
+    body: {
+      reason: 'Smoke cancel validation',
+    },
+  });
+  logStep('client.orders.cancel.ok', cancelledOrder);
+
+  const coverageReview = await apiCall('/client/coverage/reviews', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+    idempotencyKey: uniqueKey('coverage-review'),
+    body: {
+      staffId: fixture.staff.ana.id,
+      assignmentId: fixture.assignments.completedAna.id,
+      rating: 5,
+      markAsFavorite: true,
+      issueFlags: [],
+      feedback: 'Smoke review',
+    },
+  });
+  logStep('client.coverage.review.ok', coverageReview);
+
+  const staffSession = await apiCall('/staff/session', {
+    token: staffAuth.idToken,
+  });
+  assert.equal(staffSession.staff.staffId, fixture.staff.ana.id);
+  logStep('staff.session.ok', staffSession);
+
+  const staffDashboard = await apiCall('/staff/dashboard', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(staffDashboard.recommendedShifts));
+  logStep('staff.dashboard.ok', {
+    todaysShifts: staffDashboard.todaysShifts.length,
+    recommendedShifts: staffDashboard.recommendedShifts.length,
+  });
+
+  const staffProfileCompletion = await apiCall('/staff/profile-completion', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.profile-completion.ok', staffProfileCompletion);
+
+  const staffAvailability = await apiCall('/staff/availability', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(staffAvailability.items));
+  logStep('staff.availability.ok', { count: staffAvailability.items.length });
+
+  const todaysShifts = await apiCall('/staff/clock-in/shifts/today', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(todaysShifts.items));
+  logStep('staff.clock-in.shifts-today.ok', { count: todaysShifts.items.length });
+
+  const attendanceStatusBefore = await apiCall('/staff/clock-in/status', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.clock-in.status-before.ok', attendanceStatusBefore);
+
+  const paymentsSummary = await apiCall('/staff/payments/summary?period=month', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.payments.summary.ok', paymentsSummary);
+
+  const paymentsHistory = await apiCall('/staff/payments/history?period=month', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(paymentsHistory.items));
+  logStep('staff.payments.history.ok', { count: paymentsHistory.items.length });
+
+  const paymentsChart = await apiCall('/staff/payments/chart?period=month', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(paymentsChart.items));
+  logStep('staff.payments.chart.ok', { count: paymentsChart.items.length });
+
+  const assignedShifts = await apiCall(`/staff/shifts/assigned?${reportWindow}`, {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(assignedShifts.items));
+  logStep('staff.shifts.assigned.ok', { count: assignedShifts.items.length });
+
+  const openShifts = await apiCall('/staff/shifts/open', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(openShifts.items.some((shift) => shift.shiftId === fixture.shifts.available.id));
+  logStep('staff.shifts.open.ok', { count: openShifts.items.length });
+
+  const pendingShifts = await apiCall('/staff/shifts/pending', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(pendingShifts.items.some((item) => item.shiftId === fixture.shifts.assigned.id));
+  logStep('staff.shifts.pending.ok', { count: pendingShifts.items.length });
+
+  const cancelledShifts = await apiCall('/staff/shifts/cancelled', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(cancelledShifts.items));
+  logStep('staff.shifts.cancelled.ok', { count: cancelledShifts.items.length });
+
+  const completedShifts = await apiCall('/staff/shifts/completed', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(completedShifts.items));
+  logStep('staff.shifts.completed.ok', { count: completedShifts.items.length });
+
+  const shiftDetail = await apiCall(`/staff/shifts/${fixture.shifts.available.id}`, {
+    token: staffAuth.idToken,
+  });
+  assert.equal(shiftDetail.shiftId, fixture.shifts.available.id);
+  logStep('staff.shifts.detail.ok', shiftDetail);
+
+  const profileSections = await apiCall('/staff/profile/sections', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.profile.sections.ok', profileSections);
+
+  const personalInfo = await apiCall('/staff/profile/personal-info', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.profile.personal-info.ok', personalInfo);
+
+  const industries = await apiCall('/staff/profile/industries', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(industries.items));
+  logStep('staff.profile.industries.ok', industries);
+
+  const skills = await apiCall('/staff/profile/skills', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(skills.items));
+  logStep('staff.profile.skills.ok', skills);
+
+  const profileDocumentsBefore = await apiCall('/staff/profile/documents', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(profileDocumentsBefore.items));
+  logStep('staff.profile.documents-before.ok', { count: profileDocumentsBefore.items.length });
+
+  const attireChecklistBefore = await apiCall('/staff/profile/attire', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(attireChecklistBefore.items));
+  logStep('staff.profile.attire-before.ok', { count: attireChecklistBefore.items.length });
+
+  const taxForms = await apiCall('/staff/profile/tax-forms', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(taxForms.items));
+  logStep('staff.profile.tax-forms.ok', { count: taxForms.items.length });
+
+  const emergencyContactsBefore = await apiCall('/staff/profile/emergency-contacts', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(emergencyContactsBefore.items));
+  logStep('staff.profile.emergency-contacts-before.ok', { count: emergencyContactsBefore.items.length });
+
+  const certificatesBefore = await apiCall('/staff/profile/certificates', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(certificatesBefore.items));
+  logStep('staff.profile.certificates-before.ok', { count: certificatesBefore.items.length });
+
+  const bankAccountsBefore = await apiCall('/staff/profile/bank-accounts', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(bankAccountsBefore.items));
+  logStep('staff.profile.bank-accounts-before.ok', { count: bankAccountsBefore.items.length });
+
+  const benefits = await apiCall('/staff/profile/benefits', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(benefits.items));
+  logStep('staff.profile.benefits.ok', { count: benefits.items.length });
+
+  const timeCard = await apiCall(`/staff/profile/time-card?month=${new Date().getUTCMonth() + 1}&year=${new Date().getUTCFullYear()}`, {
+    token: staffAuth.idToken,
+  });
+  assert.ok(Array.isArray(timeCard.items));
+  logStep('staff.profile.time-card.ok', { count: timeCard.items.length });
+
+  const privacyBefore = await apiCall('/staff/profile/privacy', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.profile.privacy-before.ok', privacyBefore);
+
+  const faqs = await apiCall('/staff/faqs');
+  assert.ok(Array.isArray(faqs.items));
+  logStep('staff.faqs.ok', { count: faqs.items.length });
+
+  const faqSearch = await apiCall('/staff/faqs/search?q=payments');
+  assert.ok(Array.isArray(faqSearch.items));
+  logStep('staff.faqs.search.ok', { count: faqSearch.items.length });
+
+  const updatedAvailability = await apiCall('/staff/availability', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-availability'),
+    body: {
+      dayOfWeek: 2,
+      availabilityStatus: 'PARTIAL',
+      slots: [{ start: '10:00', end: '18:00' }],
+    },
+  });
+  logStep('staff.availability.update.ok', updatedAvailability);
+
+  const quickSetAvailability = await apiCall('/staff/availability/quick-set', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-availability-quick-set'),
+    body: {
+      quickSetType: 'weekdays',
+      startDate: isoTimestamp(0),
+      endDate: isoTimestamp(24 * 7),
+    },
+  });
+  logStep('staff.availability.quick-set.ok', quickSetAvailability);
+
+  const personalInfoUpdate = await apiCall('/staff/profile/personal-info', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-personal-info'),
+    body: {
+      firstName: 'Ana',
+      lastName: 'Barista',
+      bio: 'Smoke-tested staff bio',
+      preferredLocations: [
+        {
+          label: 'Mountain View',
+          city: 'Mountain View',
+          latitude: fixture.clockPoint.latitude,
+          longitude: fixture.clockPoint.longitude,
+          radiusMiles: 20,
+        },
+      ],
+      phone: fixture.staff.ana.phone,
+      email: staffEmail,
+    },
+  });
+  logStep('staff.profile.personal-info.update.ok', personalInfoUpdate);
+
+  const experienceUpdate = await apiCall('/staff/profile/experience', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-experience'),
+    body: {
+      industries: ['CATERING', 'CAFE'],
+      skills: ['BARISTA', 'CUSTOMER_SERVICE'],
+      primaryRole: 'BARISTA',
+    },
+  });
+  logStep('staff.profile.experience.update.ok', experienceUpdate);
+
+  const locationUpdate = await apiCall('/staff/profile/locations', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-locations'),
+    body: {
+      preferredLocations: [
+        {
+          label: 'Mountain View',
+          city: 'Mountain View',
+          latitude: fixture.clockPoint.latitude,
+          longitude: fixture.clockPoint.longitude,
+          radiusMiles: 25,
+        },
+      ],
+      maxDistanceMiles: 25,
+    },
+  });
+  logStep('staff.profile.locations.update.ok', locationUpdate);
+
+  const createdEmergencyContact = await apiCall('/staff/profile/emergency-contacts', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-emergency-create'),
+    body: {
+      fullName: 'Smoke Contact',
+      phone: '+15550009999',
+      relationshipType: 'Sibling',
+      isPrimary: false,
+    },
+  });
+  assert.ok(createdEmergencyContact.contactId);
+  logStep('staff.profile.emergency-contact.create.ok', createdEmergencyContact);
+
+  const updatedEmergencyContact = await apiCall(`/staff/profile/emergency-contacts/${createdEmergencyContact.contactId}`, {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-emergency-update'),
+    body: {
+      fullName: 'Smoke Contact Updated',
+      relationshipType: 'Brother',
+    },
+  });
+  logStep('staff.profile.emergency-contact.update.ok', updatedEmergencyContact);
+
+  const savedW4Draft = await apiCall('/staff/profile/tax-forms/w4', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-tax-w4-draft'),
+    body: {
+      fields: {
+        filingStatus: 'single',
+      },
+    },
+  });
+  logStep('staff.profile.tax-form.w4-draft.ok', savedW4Draft);
+
+  const submittedI9 = await apiCall('/staff/profile/tax-forms/i9/submit', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-tax-i9-submit'),
+    body: {
+      fields: {
+        section1Complete: true,
+      },
+    },
+  });
+  logStep('staff.profile.tax-form.i9-submit.ok', submittedI9);
+
+  const addedBankAccount = await apiCall('/staff/profile/bank-accounts', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-bank-account'),
+    body: {
+      bankName: 'Demo Credit Union',
+      accountNumber: '1234567890',
+      routingNumber: '021000021',
+      accountType: 'checking',
+    },
+  });
+  logStep('staff.profile.bank-account.add.ok', addedBankAccount);
+
+  const updatedPrivacy = await apiCall('/staff/profile/privacy', {
+    method: 'PUT',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-privacy'),
+    body: {
+      profileVisible: true,
+    },
+  });
+  logStep('staff.profile.privacy.update.ok', updatedPrivacy);
+
+  const appliedShift = await apiCall(`/staff/shifts/${fixture.shifts.available.id}/apply`, {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-shift-apply'),
+    body: {
+      roleId: fixture.shiftRoles.availableBarista.id,
+    },
+  });
+  logStep('staff.shifts.apply.ok', appliedShift);
+
+  const acceptedShift = await apiCall(`/staff/shifts/${fixture.shifts.assigned.id}/accept`, {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-shift-accept'),
+    body: {},
+  });
+  logStep('staff.shifts.accept.ok', acceptedShift);
+
+  const clockIn = await apiCall('/staff/clock-in', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-clock-in'),
+    body: {
+      shiftId: fixture.shifts.assigned.id,
+      sourceType: 'NFC',
+      nfcTagId: fixture.clockPoint.nfcTagUid,
+      deviceId: 'smoke-iphone-15-pro',
+      latitude: fixture.clockPoint.latitude,
+      longitude: fixture.clockPoint.longitude,
+      accuracyMeters: 8,
+      capturedAt: isoTimestamp(0),
+    },
+  });
+  logStep('staff.clock-in.ok', clockIn);
+
+  const attendanceStatusAfterClockIn = await apiCall('/staff/clock-in/status', {
+    token: staffAuth.idToken,
+  });
+  logStep('staff.clock-in.status-after.ok', attendanceStatusAfterClockIn);
+
+  const clockOut = await apiCall('/staff/clock-out', {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-clock-out'),
+    body: {
+      shiftId: fixture.shifts.assigned.id,
+      sourceType: 'GEO',
+      deviceId: 'smoke-iphone-15-pro',
+      latitude: fixture.clockPoint.latitude,
+      longitude: fixture.clockPoint.longitude,
+      accuracyMeters: 10,
+      breakMinutes: 30,
+      capturedAt: isoTimestamp(1),
+    },
+  });
+  logStep('staff.clock-out.ok', clockOut);
+
+  const requestedSwap = await apiCall(`/staff/shifts/${fixture.shifts.assigned.id}/request-swap`, {
+    method: 'POST',
+    token: staffAuth.idToken,
+    idempotencyKey: uniqueKey('staff-shift-swap'),
+    body: {
+      reason: 'Smoke swap request',
+    },
+  });
+  logStep('staff.shifts.request-swap.ok', requestedSwap);
+
+  const uploadedProfilePhoto = await uploadFile('/staff/profile/photo', staffAuth.idToken, {
+    filename: 'profile-photo.jpg',
+    contentType: 'image/jpeg',
+    content: Buffer.from('fake-profile-photo'),
+  });
+  assert.ok(uploadedProfilePhoto.fileUri);
+  logStep('staff.profile.photo.upload.ok', uploadedProfilePhoto);
+
+  const uploadedGovId = await uploadFile(`/staff/profile/documents/${fixture.documents.governmentId.id}/upload`, staffAuth.idToken, {
+    filename: 'government-id.jpg',
+    contentType: 'image/jpeg',
+    content: Buffer.from('fake-government-id'),
+  });
+  assert.equal(uploadedGovId.documentId, fixture.documents.governmentId.id);
+  logStep('staff.profile.document.upload.ok', uploadedGovId);
+
+  const uploadedAttire = await uploadFile(`/staff/profile/attire/${fixture.documents.attireBlackShirt.id}/upload`, staffAuth.idToken, {
+    filename: 'black-shirt.jpg',
+    contentType: 'image/jpeg',
+    content: Buffer.from('fake-black-shirt'),
+  });
+  assert.equal(uploadedAttire.documentId, fixture.documents.attireBlackShirt.id);
+  logStep('staff.profile.attire.upload.ok', uploadedAttire);
+
+  const certificateType = `ALCOHOL_SERVICE_${Date.now()}`;
+  const uploadedCertificate = await uploadFile('/staff/profile/certificates', staffAuth.idToken, {
+    filename: 'certificate.pdf',
+    contentType: 'application/pdf',
+    content: Buffer.from('fake-certificate'),
+    fields: {
+      certificateType,
+      name: 'Alcohol Service Permit',
+      issuer: 'Demo Issuer',
+    },
+  });
+  assert.equal(uploadedCertificate.certificateType, certificateType);
+  logStep('staff.profile.certificate.upload.ok', uploadedCertificate);
+
+  const profileDocumentsAfter = await apiCall('/staff/profile/documents', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(profileDocumentsAfter.items.some((item) => item.documentId === fixture.documents.governmentId.id));
+  logStep('staff.profile.documents-after.ok', { count: profileDocumentsAfter.items.length });
+
+  const certificatesAfter = await apiCall('/staff/profile/certificates', {
+    token: staffAuth.idToken,
+  });
+  assert.ok(certificatesAfter.items.some((item) => item.certificateType === certificateType));
+  logStep('staff.profile.certificates-after.ok', { count: certificatesAfter.items.length });
+
+  const deletedCertificate = await apiCall(`/staff/profile/certificates/${certificateType}`, {
+    method: 'DELETE',
+    token: staffAuth.idToken,
+    expectedStatus: 200,
+  });
+  logStep('staff.profile.certificate.delete.ok', deletedCertificate);
+
+  const clientSignOut = await apiCall('/auth/client/sign-out', {
+    method: 'POST',
+    token: ownerSession.sessionToken,
+  });
+  logStep('auth.client.sign-out.ok', clientSignOut);
+
+  const staffSignOut = await apiCall('/auth/staff/sign-out', {
+    method: 'POST',
+    token: staffAuth.idToken,
+  });
+  logStep('auth.staff.sign-out.ok', staffSignOut);
+
+  // eslint-disable-next-line no-console
+  console.log('LIVE_SMOKE_V2_UNIFIED_OK');
+}
+
+main().catch((error) => {
+  // eslint-disable-next-line no-console
+  console.error(error);
+  process.exit(1);
+});

backend/unified-api/src/routes/auth.js

@@ -1,14 +1,29 @@
 import express from 'express';
 import { AppError } from '../lib/errors.js';
-import { parseClientSignIn, parseClientSignUp, signInClient, signOutActor, signUpClient, getSessionForActor } from '../services/auth-service.js';
+import {
+  getSessionForActor,
+  parseClientSignIn,
+  parseClientSignUp,
+  parseStaffPhoneStart,
+  parseStaffPhoneVerify,
+  signInClient,
+  signOutActor,
+  signUpClient,
+  startStaffPhoneAuth,
+  verifyStaffPhoneAuth,
+} from '../services/auth-service.js';
 import { verifyFirebaseToken } from '../services/firebase-auth.js';
 
 const defaultAuthService = {
   parseClientSignIn,
   parseClientSignUp,
+  parseStaffPhoneStart,
+  parseStaffPhoneVerify,
   signInClient,
   signOutActor,
   signUpClient,
+  startStaffPhoneAuth,
+  verifyStaffPhoneAuth,
   getSessionForActor,
 };
 
@@ -31,7 +46,7 @@ async function requireAuth(req, _res, next) {
       return next();
     }
 
-    const decoded = await verifyFirebaseToken(token, { checkRevoked: true });
+    const decoded = await verifyFirebaseToken(token);
     req.actor = {
       uid: decoded.uid,
       email: decoded.email || null,
@@ -77,6 +92,32 @@ export function createAuthRouter(options = {}) {
     }
   });
 
+  router.post('/staff/phone/start', async (req, res, next) => {
+    try {
+      const payload = authService.parseStaffPhoneStart(req.body);
+      const result = await authService.startStaffPhoneAuth(payload, { fetchImpl });
+      return res.status(200).json({
+        ...result,
+        requestId: req.requestId,
+      });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
+  router.post('/staff/phone/verify', async (req, res, next) => {
+    try {
+      const payload = authService.parseStaffPhoneVerify(req.body);
+      const session = await authService.verifyStaffPhoneAuth(payload, { fetchImpl });
+      return res.status(200).json({
+        ...session,
+        requestId: req.requestId,
+      });
+    } catch (error) {
+      return next(error);
+    }
+  });
+
   router.get('/session', requireAuth, async (req, res, next) => {
     try {
       const session = await authService.getSessionForActor(req.actor);

backend/unified-api/src/routes/proxy.js

@@ -14,10 +14,91 @@ const HOP_BY_HOP_HEADERS = new Set([
   'upgrade',
 ]);
 
-function resolveTargetBase(pathname) {
-  if (pathname.startsWith('/core')) return process.env.CORE_API_BASE_URL;
-  if (pathname.startsWith('/commands')) return process.env.COMMAND_API_BASE_URL;
-  if (pathname.startsWith('/query')) return process.env.QUERY_API_BASE_URL;
+const DIRECT_CORE_ALIASES = [
+  { methods: new Set(['POST']), pattern: /^\/upload-file$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/create-signed-url$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/invoke-llm$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/rapid-orders\/transcribe$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/rapid-orders\/parse$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/staff\/profile\/photo$/, targetPath: (pathname) => `/core${pathname}` },
+  {
+    methods: new Set(['POST']),
+    pattern: /^\/staff\/profile\/documents\/([^/]+)\/upload$/,
+    targetPath: (_pathname, match) => `/core/staff/documents/${match[1]}/upload`,
+  },
+  {
+    methods: new Set(['POST']),
+    pattern: /^\/staff\/profile\/attire\/([^/]+)\/upload$/,
+    targetPath: (_pathname, match) => `/core/staff/attire/${match[1]}/upload`,
+  },
+  {
+    methods: new Set(['POST']),
+    pattern: /^\/staff\/profile\/certificates$/,
+    targetPath: () => '/core/staff/certificates/upload',
+  },
+  {
+    methods: new Set(['DELETE']),
+    pattern: /^\/staff\/profile\/certificates\/([^/]+)$/,
+    targetPath: (_pathname, match) => `/core/staff/certificates/${match[1]}`,
+  },
+  { methods: new Set(['POST']), pattern: /^\/staff\/documents\/([^/]+)\/upload$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/staff\/attire\/([^/]+)\/upload$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/staff\/certificates\/upload$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['DELETE']), pattern: /^\/staff\/certificates\/([^/]+)$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/verifications$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['GET']), pattern: /^\/verifications\/([^/]+)$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/verifications\/([^/]+)\/review$/, targetPath: (pathname) => `/core${pathname}` },
+  { methods: new Set(['POST']), pattern: /^\/verifications\/([^/]+)\/retry$/, targetPath: (pathname) => `/core${pathname}` },
+];
+
+function resolveTarget(pathname, method) {
+  const upperMethod = method.toUpperCase();
+
+  if (pathname.startsWith('/core')) {
+    return {
+      baseUrl: process.env.CORE_API_BASE_URL,
+      upstreamPath: pathname,
+    };
+  }
+
+  if (pathname.startsWith('/commands')) {
+    return {
+      baseUrl: process.env.COMMAND_API_BASE_URL,
+      upstreamPath: pathname,
+    };
+  }
+
+  if (pathname.startsWith('/query')) {
+    return {
+      baseUrl: process.env.QUERY_API_BASE_URL,
+      upstreamPath: pathname,
+    };
+  }
+
+  for (const alias of DIRECT_CORE_ALIASES) {
+    if (!alias.methods.has(upperMethod)) continue;
+    const match = pathname.match(alias.pattern);
+    if (!match) continue;
+    return {
+      baseUrl: process.env.CORE_API_BASE_URL,
+      upstreamPath: alias.targetPath(pathname, match),
+    };
+  }
+
+  if ((upperMethod === 'GET' || upperMethod === 'HEAD') && (pathname.startsWith('/client') || pathname.startsWith('/staff'))) {
+    return {
+      baseUrl: process.env.QUERY_API_BASE_URL,
+      upstreamPath: `/query${pathname}`,
+    };
+  }
+
+  if (['POST', 'PUT', 'PATCH', 'DELETE'].includes(upperMethod) && (pathname.startsWith('/client') || pathname.startsWith('/staff'))) {
+    return {
+      baseUrl: process.env.COMMAND_API_BASE_URL,
+      upstreamPath: `/commands${pathname}`,
+    };
+  }
+
   return null;
 }
 
@@ -30,13 +111,13 @@ function copyHeaders(source, target) {
 
 async function forwardRequest(req, res, next, fetchImpl) {
   try {
-    const requestPath = new URL(req.originalUrl, 'http://localhost').pathname;
-    const baseUrl = resolveTargetBase(requestPath);
-    if (!baseUrl) {
-      throw new AppError('NOT_FOUND', `No upstream configured for ${requestPath}`, 404);
+    const requestUrl = new URL(req.originalUrl, 'http://localhost');
+    const target = resolveTarget(requestUrl.pathname, req.method);
+    if (!target?.baseUrl) {
+      throw new AppError('NOT_FOUND', `No upstream configured for ${requestUrl.pathname}`, 404);
     }
 
-    const url = new URL(req.originalUrl, baseUrl);
+    const url = new URL(`${target.upstreamPath}${requestUrl.search}`, target.baseUrl);
     const headers = new Headers();
     for (const [key, value] of Object.entries(req.headers)) {
       if (value == null || HOP_BY_HOP_HEADERS.has(key.toLowerCase())) continue;
@@ -69,7 +150,7 @@ export function createProxyRouter(options = {}) {
   const router = Router();
   const fetchImpl = options.fetchImpl || fetch;
 
-  router.use(['/core', '/commands', '/query'], (req, res, next) => forwardRequest(req, res, next, fetchImpl));
+  router.use((req, res, next) => forwardRequest(req, res, next, fetchImpl));
 
   return router;
 }

backend/unified-api/src/services/auth-service.js

@@ -2,7 +2,13 @@ import { z } from 'zod';
 import { AppError } from '../lib/errors.js';
 import { withTransaction } from './db.js';
 import { verifyFirebaseToken, revokeUserSessions } from './firebase-auth.js';
-import { deleteAccount, signInWithPassword, signUpWithPassword } from './identity-toolkit.js';
+import {
+  deleteAccount,
+  sendVerificationCode,
+  signInWithPassword,
+  signInWithPhoneNumber,
+  signUpWithPassword,
+} from './identity-toolkit.js';
 import { loadActorContext } from './user-context.js';
 
 const clientSignInSchema = z.object({
@@ -17,6 +23,30 @@ const clientSignUpSchema = z.object({
   displayName: z.string().min(2).max(120).optional(),
 });
 
+const staffPhoneStartSchema = z.object({
+  phoneNumber: z.string().min(6).max(40),
+  recaptchaToken: z.string().min(1).optional(),
+  iosReceipt: z.string().min(1).optional(),
+  iosSecret: z.string().min(1).optional(),
+  captchaResponse: z.string().min(1).optional(),
+  playIntegrityToken: z.string().min(1).optional(),
+  safetyNetToken: z.string().min(1).optional(),
+});
+
+const staffPhoneVerifySchema = z.object({
+  mode: z.enum(['sign-in', 'sign-up']).optional(),
+  idToken: z.string().min(1).optional(),
+  sessionInfo: z.string().min(1).optional(),
+  code: z.string().min(1).optional(),
+}).superRefine((value, ctx) => {
+  if (value.idToken) return;
+  if (value.sessionInfo && value.code) return;
+  ctx.addIssue({
+    code: z.ZodIssueCode.custom,
+    message: 'Provide idToken or sessionInfo and code',
+  });
+});
+
 function slugify(input) {
   return input
     .toLowerCase()
@@ -40,9 +70,43 @@ function buildAuthEnvelope(authPayload, context) {
     business: context.business,
     vendor: context.vendor,
     staff: context.staff,
+    requiresProfileSetup: !context.staff,
   };
 }
 
+async function upsertUserFromDecodedToken(decoded, fallbackProfile = {}) {
+  await withTransaction(async (client) => {
+    await client.query(
+      `
+      INSERT INTO users (id, email, display_name, phone, status, metadata)
+      VALUES ($1, $2, $3, $4, 'ACTIVE', COALESCE($5::jsonb, '{}'::jsonb))
+      ON CONFLICT (id) DO UPDATE
+        SET email = COALESCE(EXCLUDED.email, users.email),
+            display_name = COALESCE(EXCLUDED.display_name, users.display_name),
+            phone = COALESCE(EXCLUDED.phone, users.phone),
+            metadata = COALESCE(users.metadata, '{}'::jsonb) || COALESCE(EXCLUDED.metadata, '{}'::jsonb),
+            updated_at = NOW()
+      `,
+      [
+        decoded.uid,
+        decoded.email || fallbackProfile.email || null,
+        decoded.name || fallbackProfile.displayName || fallbackProfile.email || decoded.phone_number || null,
+        decoded.phone_number || fallbackProfile.phoneNumber || null,
+        JSON.stringify({
+          provider: decoded.firebase?.sign_in_provider || fallbackProfile.provider || null,
+        }),
+      ]
+    );
+  });
+}
+
+async function hydrateAuthContext(authPayload, fallbackProfile = {}) {
+  const decoded = await verifyFirebaseToken(authPayload.idToken);
+  await upsertUserFromDecodedToken(decoded, fallbackProfile);
+  const context = await loadActorContext(decoded.uid);
+  return buildAuthEnvelope(authPayload, context);
+}
+
 export function parseClientSignIn(body) {
   const parsed = clientSignInSchema.safeParse(body || {});
   if (!parsed.success) {
@@ -63,6 +127,26 @@ export function parseClientSignUp(body) {
   return parsed.data;
 }
 
+export function parseStaffPhoneStart(body) {
+  const parsed = staffPhoneStartSchema.safeParse(body || {});
+  if (!parsed.success) {
+    throw new AppError('VALIDATION_ERROR', 'Invalid staff phone start payload', 400, {
+      issues: parsed.error.issues,
+    });
+  }
+  return parsed.data;
+}
+
+export function parseStaffPhoneVerify(body) {
+  const parsed = staffPhoneVerifySchema.safeParse(body || {});
+  if (!parsed.success) {
+    throw new AppError('VALIDATION_ERROR', 'Invalid staff phone verify payload', 400, {
+      issues: parsed.error.issues,
+    });
+  }
+  return parsed.data;
+}
+
 export async function getSessionForActor(actor) {
   return loadActorContext(actor.uid);
 }
@@ -70,6 +154,7 @@ export async function getSessionForActor(actor) {
 export async function signInClient(payload, { fetchImpl = fetch } = {}) {
   const authPayload = await signInWithPassword(payload, fetchImpl);
   const decoded = await verifyFirebaseToken(authPayload.idToken);
+  await upsertUserFromDecodedToken(decoded, payload);
   const context = await loadActorContext(decoded.uid);
 
   if (!context.user || !context.business) {
@@ -151,6 +236,68 @@ export async function signUpClient(payload, { fetchImpl = fetch } = {}) {
   }
 }
 
+function shouldUseClientSdkStaffFlow(payload) {
+  return !payload.recaptchaToken && !payload.iosReceipt && !payload.captchaResponse && !payload.playIntegrityToken && !payload.safetyNetToken;
+}
+
+export async function startStaffPhoneAuth(payload, { fetchImpl = fetch } = {}) {
+  if (shouldUseClientSdkStaffFlow(payload)) {
+    return {
+      mode: 'CLIENT_FIREBASE_SDK',
+      provider: 'firebase-phone-auth',
+      phoneNumber: payload.phoneNumber,
+      nextStep: 'Complete phone verification in the mobile client, then call /auth/staff/phone/verify with the Firebase idToken.',
+    };
+  }
+
+  const authPayload = await sendVerificationCode(
+    {
+      phoneNumber: payload.phoneNumber,
+      recaptchaToken: payload.recaptchaToken,
+      iosReceipt: payload.iosReceipt,
+      iosSecret: payload.iosSecret,
+      captchaResponse: payload.captchaResponse,
+      playIntegrityToken: payload.playIntegrityToken,
+      safetyNetToken: payload.safetyNetToken,
+    },
+    fetchImpl
+  );
+
+  return {
+    mode: 'IDENTITY_TOOLKIT_SMS',
+    phoneNumber: payload.phoneNumber,
+    sessionInfo: authPayload.sessionInfo,
+  };
+}
+
+export async function verifyStaffPhoneAuth(payload, { fetchImpl = fetch } = {}) {
+  if (payload.idToken) {
+    return hydrateAuthContext(
+      {
+        idToken: payload.idToken,
+        refreshToken: null,
+        expiresIn: 3600,
+      },
+      {
+        provider: 'firebase-phone-auth',
+      }
+    );
+  }
+
+  const authPayload = await signInWithPhoneNumber(
+    {
+      sessionInfo: payload.sessionInfo,
+      code: payload.code,
+      operation: payload.mode === 'sign-up' ? 'SIGN_UP_OR_IN' : undefined,
+    },
+    fetchImpl
+  );
+
+  return hydrateAuthContext(authPayload, {
+    provider: 'firebase-phone-auth',
+  });
+}
+
 export async function signOutActor(actor) {
   await revokeUserSessions(actor.uid);
   return { signedOut: true };

backend/unified-api/src/services/firebase-auth.js

@@ -16,3 +16,8 @@ export async function revokeUserSessions(uid) {
   ensureAdminApp();
   await getAuth().revokeRefreshTokens(uid);
 }
+
+export async function createCustomToken(uid) {
+  ensureAdminApp();
+  return getAuth().createCustomToken(uid);
+}

backend/unified-api/src/services/identity-toolkit.js

@@ -56,6 +56,33 @@ export async function signUpWithPassword({ email, password }, fetchImpl = fetch)
   );
 }
 
+export async function sendVerificationCode(payload, fetchImpl = fetch) {
+  return callIdentityToolkit(
+    'accounts:sendVerificationCode',
+    payload,
+    fetchImpl
+  );
+}
+
+export async function signInWithPhoneNumber(payload, fetchImpl = fetch) {
+  return callIdentityToolkit(
+    'accounts:signInWithPhoneNumber',
+    payload,
+    fetchImpl
+  );
+}
+
+export async function signInWithCustomToken(payload, fetchImpl = fetch) {
+  return callIdentityToolkit(
+    'accounts:signInWithCustomToken',
+    {
+      token: payload.token,
+      returnSecureToken: true,
+    },
+    fetchImpl
+  );
+}
+
 export async function deleteAccount({ idToken }, fetchImpl = fetch) {
   return callIdentityToolkit(
     'accounts:delete',

backend/unified-api/test/app.test.js

@@ -110,3 +110,75 @@ test('proxy forwards query routes to query base url', async () => {
   assert.equal(res.status, 200);
   assert.equal(seenUrl, 'https://query.example/query/test-route?foo=bar');
 });
+
+test('proxy forwards direct client read routes to query api', async () => {
+  process.env.QUERY_API_BASE_URL = 'https://query.example';
+  process.env.CORE_API_BASE_URL = 'https://core.example';
+  process.env.COMMAND_API_BASE_URL = 'https://command.example';
+
+  let seenUrl = null;
+  const app = createApp({
+    fetchImpl: async (url) => {
+      seenUrl = `${url}`;
+      return new Response(JSON.stringify({ ok: true }), {
+        status: 200,
+        headers: { 'content-type': 'application/json' },
+      });
+    },
+  });
+
+  const res = await request(app).get('/client/dashboard');
+
+  assert.equal(res.status, 200);
+  assert.equal(seenUrl, 'https://query.example/query/client/dashboard');
+});
+
+test('proxy forwards direct client write routes to command api', async () => {
+  process.env.QUERY_API_BASE_URL = 'https://query.example';
+  process.env.CORE_API_BASE_URL = 'https://core.example';
+  process.env.COMMAND_API_BASE_URL = 'https://command.example';
+
+  let seenUrl = null;
+  const app = createApp({
+    fetchImpl: async (url) => {
+      seenUrl = `${url}`;
+      return new Response(JSON.stringify({ ok: true }), {
+        status: 200,
+        headers: { 'content-type': 'application/json' },
+      });
+    },
+  });
+
+  const res = await request(app)
+    .post('/client/orders/one-time')
+    .set('Authorization', 'Bearer test-token')
+    .send({ ok: true });
+
+  assert.equal(res.status, 200);
+  assert.equal(seenUrl, 'https://command.example/commands/client/orders/one-time');
+});
+
+test('proxy forwards direct core upload aliases to core api', async () => {
+  process.env.QUERY_API_BASE_URL = 'https://query.example';
+  process.env.CORE_API_BASE_URL = 'https://core.example';
+  process.env.COMMAND_API_BASE_URL = 'https://command.example';
+
+  let seenUrl = null;
+  const app = createApp({
+    fetchImpl: async (url) => {
+      seenUrl = `${url}`;
+      return new Response(JSON.stringify({ ok: true }), {
+        status: 200,
+        headers: { 'content-type': 'application/json' },
+      });
+    },
+  });
+
+  const res = await request(app)
+    .post('/staff/profile/certificates')
+    .set('Authorization', 'Bearer test-token')
+    .send({ ok: true });
+
+  assert.equal(res.status, 200);
+  assert.equal(seenUrl, 'https://core.example/core/staff/certificates/upload');
+});

backend/unified-api/test/staff-auth.test.js

@@ -0,0 +1,61 @@
+import test from 'node:test';
+import assert from 'node:assert/strict';
+import request from 'supertest';
+import { createApp } from '../src/app.js';
+
+process.env.AUTH_BYPASS = 'true';
+
+function createAuthService() {
+  return {
+    parseClientSignIn: (body) => body,
+    parseClientSignUp: (body) => body,
+    parseStaffPhoneStart: (body) => body,
+    parseStaffPhoneVerify: (body) => body,
+    signInClient: async () => assert.fail('signInClient should not be called'),
+    signUpClient: async () => assert.fail('signUpClient should not be called'),
+    signOutActor: async () => ({ signedOut: true }),
+    getSessionForActor: async () => ({ user: { userId: 'u1' } }),
+    startStaffPhoneAuth: async (payload) => ({
+      mode: 'CLIENT_FIREBASE_SDK',
+      phoneNumber: payload.phoneNumber,
+      nextStep: 'continue in app',
+    }),
+    verifyStaffPhoneAuth: async (payload) => ({
+      sessionToken: payload.idToken || 'token',
+      refreshToken: 'refresh',
+      expiresInSeconds: 3600,
+      user: { id: 'staff-user' },
+      tenant: { tenantId: 'tenant-1' },
+      vendor: { vendorId: 'vendor-1' },
+      staff: { staffId: 'staff-1' },
+      requiresProfileSetup: false,
+    }),
+  };
+}
+
+test('POST /auth/staff/phone/start returns injected start payload', async () => {
+  const app = createApp({ authService: createAuthService() });
+  const res = await request(app)
+    .post('/auth/staff/phone/start')
+    .send({
+      phoneNumber: '+15555550123',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.mode, 'CLIENT_FIREBASE_SDK');
+  assert.equal(res.body.phoneNumber, '+15555550123');
+});
+
+test('POST /auth/staff/phone/verify returns injected auth envelope', async () => {
+  const app = createApp({ authService: createAuthService() });
+  const res = await request(app)
+    .post('/auth/staff/phone/verify')
+    .send({
+      idToken: 'firebase-id-token',
+    });
+
+  assert.equal(res.status, 200);
+  assert.equal(res.body.sessionToken, 'firebase-id-token');
+  assert.equal(res.body.staff.staffId, 'staff-1');
+  assert.equal(res.body.requiresProfileSetup, false);
+});