# Use Case Documentation: KROW Web Platform (Admin Panel)

## 1. Admin Login

*   **Primary Actor:** System Administrator / Operations Manager
*   **Description:** The secure entry point for accessing the backend management system.
*   **Preconditions:** User has admin credentials.
*   **Main Flow:**
    1.  User accesses the Admin URL.
    2.  User enters email and password.
    3.  System verifies credentials.
    4.  **Success:** Redirects to **Admin Dashboard**.
    5.  **Failure:** Returns to Login Screen with error.

---

## 2. Dashboard Navigation

*   **Primary Actor:** Admin
*   **Description:** The central hub for accessing different management modules.
*   **Preconditions:** User is logged in.
*   **Main Flow:**
    1.  User views the dashboard summary.
    2.  User selects a module:
        *   **Staff Mgmt:** To approve and manage workers.
        *   **Client Mgmt:** To onboard businesses.
        *   **Operations:** To monitor live events.
        *   **Finance:** To handle money.
        *   **Configuration:** To change system settings.

---

## 3. Staff Management

*   **Primary Actor:** Operations Manager
*   **Description:** The process of validating new staff members.
*   **Preconditions:** User is in Staff Management module.
*   **Main Flow:**
    1.  User filters list for "Pending" applications.
    2.  User reviews documents and profile photos.
    3.  **Approve:** Staff becomes "Active" and can work.
    4.  **Reject:** Staff is notified to fix their profile.

---

## 4. Client Management

*   **Primary Actor:** Operations Manager
*   **Description:** Setting up new business accounts.
*   **Preconditions:** User is in Client Management module.
*   **Main Flow:**
    1.  User views existing clients.
    2.  User creates a new Business entity.
    3.  User sets up billing details and credit limits.
    4.  User creates the initial Owner account for the client.

---

## 5. Live Operations

*   **Primary Actor:** Operations Manager
*   **Description:** Monitoring real-time activity and solving problems.
*   **Preconditions:** Events are active.
*   **Main Flow:**
    1.  User views the Active Events map/list.
    2.  User monitors staff attendance statuses.
    3.  **Issue:** If a problem arises (e.g., no-show), user intervenes.
    4.  **No Issue:** Shift completes normally.

---

## 6. Finance & Payroll

*   **Primary Actor:** Finance Manager
*   **Description:** Processing payments and charging clients.
*   **Preconditions:** Shifts are completed.
*   **Main Flow:**
    1.  User reviews completed shifts.
    2.  User resolves any pending disputes.
    3.  User runs the "Payroll Process" to pay staff.
    4.  User generates invoices for clients.
    5.  User sends invoices via email.

---

## 7. Configuration

*   **Primary Actor:** Super Admin
*   **Description:** Managing the system's rules and settings.
*   **Preconditions:** User has high-level permissions.
*   **Main Flow:**
    1.  **Skills:** User adds new skills or certificate requirements.
    2.  **Permissions:** User updates what other admins can do.
    3.  **Audit:** User reviews logs for security checks.

---

# Use Case Diagram
```mermaid
flowchart TD
       subgraph AdminLogin
           A[Start Admin Panel] --> B[Login Screen];
           B --> C[Enter Credentials];
           C --> D{Verify Auth};
           D -- Success --> E[Admin Dashboard];
           D -- Failure --> B;
       end

       subgraph DashboardNavigation
           E --> F{Select Module};
           F -- Staff Mgmt --> G[Staff Management];
           F -- Client Mgmt --> H[Business Clients];
           F -- Operations --> I[Live Operations];
           F -- Finance --> J[Payroll & Invoicing];
           F -- Config --> K[System Configuration];
       end

       subgraph StaffManagement
           G --> L[Filter Pending Staff];
           L --> M[Review Profile & Docs];
           M --> N{Decision};
           N -- Approve --> O[Mark Active];
           N -- Reject --> P[Request Changes];
       end

       subgraph ClientManagement
           H --> Q[View Clients];
           Q --> R[Create New Business];
           R --> S[Setup Billing/Credit];
           S --> T[Create Owner Account];
       end

       subgraph LiveOperations
           I --> U[View Active Events Map];
           U --> V[Monitor Attendance];
           V --> W{Issue Detected?};
           W -- Yes --> X[Resolve Dispute/Issue];
           W -- No --> Y[Shift Completed];
       end

       subgraph Finance
           J --> Z[View Completed Shifts];
           Z --> AA[Resolve Disputes];
           AA --> AB[Process Payroll Run];
           AB --> AC[Generate Client Invoices];
           AC --> AD[Send Invoices];
       end

       subgraph Configuration
           K --> AE[Manage Skills/Certs];
           K --> AF[Manage Roles/Permissions];
           K --> AG[View Audit Logs];
       end
```
