Miler rider app: surface system, visible design language, backend lifecycle

Design system
- MilerSurface ladder (canvas → working → raised → floating) with MilerPanel
  as layer 1; canvas moved to #DEE3EA so white separates at 1.290:1.
- Visible vocabulary applied across Home, Deliveries, Activity, Account and
  the sheets: hero heads (tabular numeral + small caption, clamped at 1.3x),
  canvas wells for anything that opens, small filled tags for shelf labels,
  demoted placeholders. Recorded in DESIGN_SYSTEM.md §6.
- One icon family: 222 Material glyphs migrated to Lucide; none left outside
  lib/xpress.
- Colour semantics corrected: amber only for what is genuinely owed, brand red
  reserved for the live stop, disabled primaries go neutral rather than pale.

Data and lifecycle
- lib/data/lifecycle.dart reads mutations for what they prove; route_order.dart
  makes admin sequence the single ordering authority; service_day.dart, and
  stop_area.dart rewritten against live Coimbatore addresses (digit-token
  stripping, city stoplist, street suffixes, stammer collapse).
- countLabel states the load once, in bags.

Testing
- 1440 tests passing; golden shot harnesses for Home, Deliveries, Activity,
  sheets and verify, with test/failures/ now gitignored (diff debris).
- New pins: home_gutter_test, stop_area_test, plus updated structural bounds.

Note: this commit also carries pre-existing working-tree deletions that were
present before this work (API_SPEC.md, README.md, demo test fixtures).

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

lib/xpress/providers/support/support_ticket.dart

@@ -0,0 +1,137 @@
+import 'dart:convert';
+import 'dart:io';
+
+import 'package:get/get_rx/src/rx_types/rx_types.dart';
+import 'package:get/get_state_manager/src/simple/get_controllers.dart';
+import 'package:http/http.dart' as http;
+import 'package:image_picker/image_picker.dart';
+import 'package:miler/xpress/Models/supportticket/support_ticket.dart';
+import 'package:miler/xpress/data/delivery_api.dart';
+
+class SupportTicketController extends GetxController {
+  final RxList<SupportTicketModel> tickets = <SupportTicketModel>[].obs;
+  final RxBool isLoading = true.obs;
+  final RxString errorMessage = ''.obs;
+  final RxBool isSubmitting = false.obs;
+
+  @override
+  void onInit() {
+    super.onInit();
+    fetchTickets();
+  }
+
+  Future<void> fetchTickets() async {
+    try {
+      isLoading(true);
+      errorMessage('');
+
+      const userId = 1242;
+      final url = Uri.parse('${DeliveryApi.getSupportTickets}?userid=$userId');
+
+      final response = await http.get(
+        url,
+        headers: {'Accept': 'application/json'},
+      );
+
+      if (response.statusCode != 200) {
+        throw Exception('Server error: ${response.statusCode}');
+      }
+
+      final Map<String, dynamic> jsonResponse = json.decode(response.body);
+      if (jsonResponse['status'] != true) {
+        throw Exception(jsonResponse['message'] ?? 'Unknown error');
+      }
+
+      final List<dynamic> data = jsonResponse['data'];
+      tickets.assignAll(
+        data.map((e) => SupportTicketModel.fromJson(e)).toList(),
+      );
+    } catch (e) {
+      errorMessage(e.toString());
+    } finally {
+      isLoading(false);
+    }
+  }
+
+  Future<bool> createTicket({
+    required int userid,
+    required String category,
+    required String priority,
+    required String subject,
+    required String issue,
+    List<XFile>? attachments,
+  }) async {
+    try {
+      isSubmitting(true);
+
+      // Step 1: Upload image if attached (adjust endpoint if needed)
+      String? imageUrl;
+      if (attachments != null && attachments.isNotEmpty) {
+        // For simplicity, assume first image; upload to a temp endpoint or your main one
+        final imageFile = File(attachments.first.path);
+        final imageBytes = await imageFile.readAsBytes();
+        final imageName = attachments.first.name;
+
+        // Example image upload (replace with your actual image upload endpoint)
+        final uploadUrl = Uri.parse(DeliveryApi.uploadImage); // Adjust URL
+        final imageRequest = http.MultipartRequest('POST', uploadUrl)
+          ..files.add(
+            http.MultipartFile.fromBytes(
+              'image',
+              imageBytes,
+              filename: imageName,
+            ),
+          );
+        imageRequest.headers['Accept'] = 'application/json';
+
+        final imageResponse = await imageRequest.send();
+        if (imageResponse.statusCode == 200) {
+          final imageJson = await http.Response.fromStream(imageResponse);
+          imageUrl = json.decode(
+            imageJson.body,
+          )['image_url']; // Assume response has 'image_url'
+        } else {
+          throw Exception('Image upload failed');
+        }
+      }
+
+      // Step 2: Create ticket with POST
+      final postUrl = Uri.parse(DeliveryApi.createSupportTicket);
+      final body = json.encode({
+        'userid': userid,
+        'category': category,
+        'priority': priority,
+        'subject': subject,
+        'issue': issue,
+        'image': imageUrl, // null if no image
+      });
+
+      final response = await http.post(
+        postUrl,
+        headers: {
+          'Accept': 'application/json',
+          'Content-Type': 'application/json',
+        },
+        body: body,
+      );
+
+      if (response.statusCode != 200) {
+        throw Exception('Failed to create ticket: ${response.statusCode}');
+      }
+
+      final Map<String, dynamic> jsonResponse = json.decode(response.body);
+      if (jsonResponse['status'] != true) {
+        throw Exception(jsonResponse['message'] ?? 'Unknown error');
+      }
+
+      // Refresh tickets to show new one
+      await fetchTickets();
+      return true;
+    } catch (e) {
+      errorMessage(e.toString());
+      return false;
+    } finally {
+      isSubmitting(false);
+    }
+  }
+}