production
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@@ -52,20 +52,21 @@ class _FaqPageState extends State<FaqPage> {
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static const List<_Faq> _faqs = [
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_Faq(
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'What is a trip, and why can I only work one stop at a time?',
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'Your hub assigns a whole slot as one trip: pick up from every customer '
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'on it, then return to the hub. The stops are ordered for you, so the '
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'Your office assigns a whole slot as one trip: pick up from every '
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'customer on it, then return to base. The stops are ordered for you, '
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'so the '
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'app opens them one at a time — finish the active stop before the '
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'next one unlocks.',
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),
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_Faq(
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'A customer is not answering. Can I move them to the end?',
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'No — a trip keeps its order. Skip the stop with a reason instead. It '
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'comes out of your queue, your hub sees why, and the rest of the trip '
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'comes out of your queue, your office sees why, and the rest of the trip '
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'carries on unchanged.',
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),
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_Faq(
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'I am running late because of traffic. What should I do?',
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'Keep the app open so your location keeps reporting — the hub can see '
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'Keep the app open so your location keeps reporting — your office can see '
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'the delay without you calling. If a customer needs to know, use the '
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'call button on the stop.',
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),
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@@ -79,12 +80,12 @@ class _FaqPageState extends State<FaqPage> {
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_Faq(
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'I collected cash. Whose money is it?',
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'It is the customer\'s payment to the business you are picking up from, '
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'held by you until you hand it in at the hub. Record it in the app at '
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'held by you until you hand it in at the end of your shift. Record it in the app at '
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'the stop so the amount you carry and the amount expected match.',
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),
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_Faq(
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'When do I get paid, and what are points?',
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'Earnings are settled by your hub on its regular cycle — Earnings shows '
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'Earnings are settled by your office on its regular cycle — Earnings shows '
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'what has been counted so far. Points are separate: they are earned '
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'on completed trips and shown under Rewards.',
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),
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@@ -98,7 +99,7 @@ class _FaqPageState extends State<FaqPage> {
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'How do I change my name, photo or address?',
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'Account > Edit Profile for your name, photo and email; Account > Saved '
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'Address for your address. Your mobile number is fixed to the one '
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'your hub registered — contact support to change it.',
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'your office registered — contact support to change it.',
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),
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];
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@@ -54,7 +54,7 @@ class HelpCenter extends StatelessWidget {
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),
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SettingsRow(
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icon: LucideIcons.phone,
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title: 'Call the hub',
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title: 'Call the office',
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subtitle: 'For anything that cannot wait',
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onTap: () => _dial(context, _supportPhone),
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),
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@@ -489,7 +489,7 @@ class _RiderRewardsPageState extends State<RiderRewardsPage> {
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_ruleDivider(),
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_rule(
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icon: LucideIcons.route,
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title: 'Ride the route your hub assigned',
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title: 'Ride the route your office assigned',
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body:
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'Wandering well past the planned distance breaks the '
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'route check for that stop.',
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@@ -534,8 +534,8 @@ class _RiderRewardsPageState extends State<RiderRewardsPage> {
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SizedBox(width: 7.w),
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Expanded(
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child: Text(
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'Your hub sets what each status is worth and can change the '
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'thresholds. Ask your hub manager what your level earns you.',
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'Your office sets what each status is worth and can change the '
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'thresholds. Ask your manager what your level earns you.',
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style: TextStyle(
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fontSize: 11.5.sp,
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height: 1.45,
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@@ -132,7 +132,7 @@ class _SavedAddressPageState extends State<SavedAddressPage> {
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children: [
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_editing ? _editor() : _addressCard(),
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const SettingsHint(
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'Your hub uses this to work out which slots start near you, '
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'Your office uses this to work out which slots start near you, '
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'and it is where your shift is assumed to end.',
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),
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SizedBox(height: 24.h),
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