fix(dispatch): presence is three-state — absent status key is unknown, not off-duty
The previous commit treated a missing miler_status:<id> key as "not available". In production only 2 of 34 milers have that key at all, so the agent would have reported "no available rider" for nearly every failure — a confident wrong answer in the opposite direction from the bug it fixed. - _miler_presence returns available / unavailable / unknown. No key, an unparseable value, or an unrecognised status reads as unknown. - _find_zone prefers a confirmed-available miler, otherwise reports the nearest unknown-presence one (it may well be assignable), and returns None only when every nearby candidate is confirmed off duty. - Facts carry nearest_miler_within_km + nearest_miler_presence; the prompt states plainly that unknown presence is not evidence of a coverage gap and should lean to monitor/escalate rather than ops_alert. - New eval case for riders-nearby-but-no-presence-data; tests for all three presence states. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_012AJLYcbTHCe45fyFnMfEin
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@@ -4,7 +4,7 @@ Offline eval for the DispatchAgent assignment-failure decision
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Same scoring as the stall eval (see evals/_harness.py): acceptable-rate is the
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headline, exact-rate secondary. The cases use the real gatherer keys
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(zone_id, failures_today, nearest_available_miler_within_km,
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(zone_id, failures_today, nearest_miler_within_km, nearest_miler_presence,
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milers_in_geo_index_within_30km, has_coordinates) so the eval
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reflects what DispatchAgent actually sends.
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